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a_partner_overview_to_thousandeyes__v1_2_en1.pptx
The document provides an overview of ThousandEyes and how partners can work with them. It includes: 1) ThousandEyes uses a global network of agents to monitor digital experience and internet performance from various locations. This gives insights into a customer's experience even outside of the organization's control. 2) Partners can help customers identify risks to their brand, projects, and business from digital experience issues. Working with ThousandEyes also provides profit opportunities for partners from activities like agent installation, integration, and managed services. 3) ThousandEyes provides resources to help partners succeed, including training, sales tools, and programs.
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a_partner_overview_to_thousandeyes__v1_2_en1.pptx
- 1. 1 @ThousandEyes © 1992–2022 CiscoSystems, Inc. All rights reserved. A Partner Overview to ThousandEyes
- 2. © 2023 CiscoSystems, Inc. and/or its affiliates. All rights reserved. Featured speaker Deepak Ravi Technical Solutions Architect ThousandEyes Xenia Kucherenko Partner Account Manager ThousandEyes Channel EMEA
- 3. © 2023 CiscoSystems, Inc. and/or its affiliates. All rights reserved. Before we begin... • If you have any questions, please type them in the Questions window. • If you have any audio problems, please chat us for help. • A recording of this presentation will be sent to you in a few days.
- 4. Agenda 4 © 2023 CiscoSystems, Inc. and/or its affiliates. All rights reserved. • ThousandEyes Introduction • Demo Supporting a remote workforce Customer digital experience ThousandEyes Internet Insights Cloud-ready networks • Q&A All of 16 Top US Banks 20 of the 25 Top SaaS Companies 8 of the 10 Top Global Software Companies
- 5. © 2023 CiscoSystems, Inc. and/or its affiliates. All rights reserved. Traditional Networks Regional Office Regional Office Regional Office Regional Office Siebel HRMS Flow PCAP SNMP Exchange Data Center IT managed digital experience by controlling networks and applications ThousandEyes Introduction
- 6. © 2023 CiscoSystems, Inc. and/or its affiliates. All rights reserved. Digital experience relies on service providers and networks outside of IT’s control SaaS IaaS CDN DNS DNS Provider Security Provider API Customer Data Center The New Enterprise Reality ThousandEyes Introduction
- 7. • Globally distributedagents installed and managed by ThousandEyes in 200+ cities around the world. • Cloud Agents • Lightweight software-based agents easily installed on your own network, in data centers, branch offices and VPCs. • Enterprise Agents Lightweight Agent and Browser- based plugins installed on end- user laptops and desktops. • Endpoint Agents ISP | Broadband | Cloud Provider Cisco | Docker | Linux Apple | Microsoft © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
- 8. • Globally distributedagents installed and managed by ThousandEyes in 200+ cities around the world. • Cloud Agents • Lightweight software-based agents easily installed on your own network, in data centers, branch offices and VPCs. • Enterprise Agents Lightweight Agent and Browser- based plugins installed on end- user laptops and desktops. • Endpoint Agents ISP | Broadband | Cloud Provider Cisco | Docker | Linux Apple | Microsoft © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
- 9. © 2023 CiscoSystems, Inc. and/or its affiliates. All rights reserved. The Stakes are High for IT and Business Why should I care? Brand Damage Digital Transformation Project Failures Business Continuity Risks Revenue Loss
- 10. © 2023 CiscoSystems, Inc. and/or its affiliates. All rights reserved. Partner Profitability
- 11. 11 © 2023 CiscoSystems, Inc. and/or its affiliates. All rights reserved. Partner Profitability • Examples here are illustrative and not exhaustive • ThousandEyes market penetration is in early stages - presents an opportunity to differentiate and re-engage ’stale’ accounts • ThousandEyes deployments are not supply chain constrained! Partner profitability components The magic of ThousandEyes Test Mapping Agent Installation Systems Integration Ongoing Tuning Managed Service Resell Start
- 12. © 2023 CiscoSystems, Inc. and/or its affiliates. All rights reserved. Black Belt Academy Sales Connect Partner Hub ThousandEyes Channel Hub Operational Readiness Black Belt • Stage 1 & 2 Pre-Sales • Stage 1 & 2 Sales • Stage 1 Deployment Stage 2 Post-Sales Coming Soon Sales Connect • Partner POVs • News & Announcements • Partner Facing Calendar of Events • Partner Programs • Enablement & Training • Frequently Asked Questions • Quick Resource Links • Contact Us ThousandEyes Channel • Processes & Procedures • Partners • Resources • Upcoming Events & Training
- 13. © 2023 CiscoSystems, Inc. and/or its affiliates. All rights reserved. The Domain Search Tool Objectives of the tool 1. Discover how cloud- dependant a certain prospect is. 2. Find interesting services to monitor 3. Readymade sales messages cs.co/te-domain-search Why Partner with ThousandEyes?
- 14. © 2023 CiscoSystems, Inc. and/or its affiliates. All rights reserved. 14 Q&A
- 15. © 2023 CiscoSystems, Inc. and/or its affiliates. All rights reserved.
Editor's Notes
- #12 Resell Motion – regular margin opportunity Business Outcome to Test Regime Mapping – Consultative opportunity. Process of taking a customer’s use case and mapping it to a set of tests. We call the set of tests a ‘test regime’. Partner needs to have architectural knowledge of the app’s functional components and an understanding of the customer’s infrastructure. This process then marries the two... Installation – margin opportunity reselling the hardware on which enterprise agents are installed, plus services to install. EndPoint: services $ opportunity to execute the rollout of the EndPoint software Integration - This is potentially the biggest opportunity. Consultative. Enterprise customers will need to integrate ThousandEyes alerts into their ITSM etc. Possibilities range from the simple (configure ThousandEyes built-in integrations) to the complex (full workflow integration, development of custom webhook functionality, alert data enrichment via API calls etc). Tuning – consultative opportunity, ongoing. A customer’s needs change, their environment changes, as such their ThousandEyes installation needs to grow / morph with the business. MSP – (subj to approval) offer as standalone or embedded service, full gamut of options available.
- #13 In the last part we’ll touch couple of slides around resources & tools. These slide deck shows just a couple of links where you can find different resources around partner enablement and channel collateral. We have Black Belt for partners, however internal employees can jump on this train as well. SalesConnect is a huge resource for partners to go and learn themselves around the ThousandEyes. And SharePoint ThousandEyes Channel Hub is internal only, so partners don’t have access to it, but is heavily used by our internal team. You might find something useful there as well, like the Org chart mentioned before.
- #14 Another great tool developed by channel SE’s is The Domain Search tool, which is leveraged by partners and across whole cisco organization. You can use it to discover how cloud-dependant a certain prospect is. Simply input the main domain and hit Find me services they use! Shows you which SaaS servies they use and where they run tem. To help the partners start the conversation with the customer we have also added the “readymade sales messages” that you see at the bottom of the screen (the green buttons). Currently we are trending at 186 unique invocations per day!