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iss. En Th
ddress: #372
obile Phone:
mail: thavye
ERSONAL D
Name
Sex
Nationa
Marital
Date of
Place of
ACKGROUN
2010-2014
2007-2010
2005-2007
1999-2004
ORK EXPE
2008-2010
2010-2012
havy
2, St271, Tou
(+855) 10
en@gmail.co
DATA:
: En
: Fem
ality : Cam
Status : Sin
f Birth : 05-
f Birth : Tak
ND EDUCA
4
0
7
4
ERIENCE:
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0 90 88 90
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male
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2.  Sell tickets and membership cards for the customers.
 Control Expire date and entry times for membership.
2012-2014 : Work at Apartment VTRUST property Co,. Ltd
Responsibilities: Customer Service Experience
 Greeting both internal and external customers
 Answer phones and respond to customer requests.
 Sell product and place customer orders in workflow system.
 Provide customers with products and services information.
 Complete call logs.
 Deliver invoice to customers.
 Supervise its apartment.
 Control all cleaning supplies and check other equipment.
 Processing on work along with uniform.
 Build good relationship both internal & External customers.
 Provide and update the last information to customers.
 Record all customers walk-In & report to Customer Service
Supervisor and send to Sales & Marketing Manager via email or
phone call.
 Record monthly usage of utilities, confirm to customers and
accountant to be aware.
 Check and follow up customer’s payment.
 Check and follow up with Technical team on the replacement &
repair of equipment and other supplies.
 Control checks in and checks out and Keep the deposit money for
Customers when come to rent the apartment.
2014- 2015 : Work at NOYAKONG GROUP CO., LTD
Responsibilities: After Sales Executive and Customer Service
Experience (Service Advisor)
 Selling Spare parts of machine
 Calling to customers for promotions every months
 Control Four teams of Services maintaining
 Find the solution for the customers
 Control the products line when arrive
 Checking the problems
 Check and follow up with Technical team on the replacement &
repair of equipment and other supplies
 Record all customers walk-In & report to Customer Service
Supervisor and send to Sales & Marketing Manager via email or
phone call.
 Follow up customers
2015- Present : Responsibilities: Assistant Service Manager
Experience Audit
 Check weekly report
 Note all problems
 Control staff working report to HR
 Manage travel requests for staff
 Handling petty cash and payment

3.  Control products line of warranty
 Clear document payment for staff
 Check work with stock controller
 Manage the office vehicles (both cars and motors)
 Office maintenance and control cleaner
 Audit work of maintainer and installer
OTHER SKILL:
- Microsoft word, Microsoft excel, Microsoft power point
- Internet, E-mail
LANGUAGES:
- Khmer : Mother Tongue
- English : Good comprehension, writing, speaking, reading and listening
HOBBIES AND LEISURE ACTIVITIES:
- Volley match , Listen to radio
- Read history, economic, politic and science
REFERENCES:
Mrs. Srorn Seakhouy Position: Administration at NOYAKONG GROUP CO., LTD
Mobile: 017 343 665
Mr.Svay Sok AR Position: Service Manager
Mobile: 011 22 63 33
Mr. Muth Pitou Position: Sale superior at Vtrust Co.,Ltd
Mobile: 092 43 43 85/ 070 71 93 74
Decoration
I would like hereby certify that the above statement is true, accurate and complete to the best of my
knowledge. I understand that any misrepresentation Material omission made on. Personal history from or
other document requested by the organization render a staff member of company liable to termination or
dismissal.

4. Re: Administration Officer & Receptionist
Dear Respectful Sir/Madam
I am writing this letter to apply for a vacancy position . First of all, I would like to
express my personal abilities that can be efficient to available opportunity in your
company. I utilize good computer skills, which I can use Microsoft word, excel, and
PowerPoint and some database program. Besides, I am good at working people and my
interpersonal skill is very remarkable for which I can attract the costumers with a very
respective service providing. I also understand the concept of customer service.
Moreover, I have a good command of English language, and it is improved daily.
I am very well-organized with my stuff and document. I used to have experience
as a relation officer at Phnom Penh Sports Club, Vtrust Property Co., Ltd, and
Noyakong Group Co., Ltd. For my personalities in work, I am curiosity, honesty, and
commitment to excellence makes a potential candidate for this position. Last but not
least, I strongly believe that all the work which I have done in my work experiences
attests strong commitment and willingness to make your tasks succeed as you wish. I
know that I have my strong points and all the skills which I use to accomplish this job
successfully in the future: honesty, intelligence, punctuality, accountability, good
knowledge of English, good communication skills and interestingly working other
people.
Thank you very much for your consideration and I wish you good health and
continued success in life. I wish you good health and continued success in life.
I am looking forward to hearing from you!!
Respectfully Yours,
En Thavy