1. Ntombizodwa Mbetha Ximbi - Curriculum Vitae
Application for Compliance Officer Ref no 17 of 2016/2017
Preferred Name: Zodwa
Date of Birth: 1986/11/20
Nationality: South African
Ethnicity: Black
Gender: Female
Languages: English (fluent) & IsiXhosa (fluent)
License Code 10
Cell number: 078 536 1911 / 083 736 7360
Email address: thalami10@gmial.com
Physical Address: 65102,Ngcungcu Street,Makhaza, KHAYELITSHA, 7784
Profile
I am currently employed as an Internal Auditor at Direct Axis I have been with
the company for 7 years, 4 years in Operational Risk & Internal Auditing
department and 3 years in short term insurance client services. I obtained B-
Tech Internal Auditing at Cape Peninsula University of Technology and
graduated on the 12 of April 2016.
I am a deadline driven person who works well within a team environment and
I always like to deal with individual task as well. Ensure a high level of quality
for all work carried out to ensure highest professional standards are
maintained and assurance work continually exceeds value and expectations
Also a very organized person with strong ability such as independence, co-
operative, reliable, honesty, integrity and willing to learn
Education
2000 to 2004 Siyabonga Senior Secondary School, Alice,
Eastern Cape South Africa, Grade 12, with C symbol
in accounting
C symbols in Economics and D symbol in
Business Economics
2005 to 2008 Cape Peninsula University of Technology, South
Africa
National Diploma: Internal Auditing (Business
School), with Financial Accounting 3, Internal
Auditing 3, Statistics 2, Taxation 2 and Corporate
procedures 2.
2013 to 2015 Cape Peninsula University of Technology, South
Africa

2. BTech: Internal Auditing (Business School) with
Financial Accounting 4 and internal Auditing 4 as
my majors. Financial Management A&B,
Advanced Information System
Employment
March 2012 (presently)
Position: Internal Auditor
Department: Operational Risk and Internal Auditing
Employer: DirectAxis
(DirectAxis is a financial lending institute that deals with loans and debt
consolidation, short-term and long term insurance)
I am an independent person and well equipped in conducting the following
functions:
- Scoping and population analysis
- Sample selection
- Perform and document process descriptions
- Identification of key risk within a process
- Performance of effective tests on the controls in place, supporting
evidence for all the discrepancies.
- Monitoring non-compliance by completing effective testing, escalate all
the discrepancies to the business.
- Conducting risk ratings as per defined company risk rating
methodology and ensure remediation of non-compliances identified
- Ensure that findings of the audit results are documented
- Compile audit reports and discuss with the management within the
organisation.
- Perform follow up reviews to ensure that agreed action plans have
been implemented.
- Maintain good organisation relations and effective communication
of audit results
July 2009 to February 2012
Position: Customer Service consultant
Department: Short- term Insurance

3. Employer: Direct Axis
- To effectively resolve all customer queries by having sound product &
system knowledge
- Answering of all incoming calls to ensure professional manner as to the
outcome of their enquiry
- To ensure all that all follow ups made to customers meticulously
concluded
- To ensure the correct capture of data received
- Dealing with Cancellation and Not taken up policies
- Re-instatement, rebrokes
- Returning policies
Unique skills developed
- Analytical skills
- The ability to interact with staff across various functions and divisions
within the company
- Listening, verbal and written communication skills
- Knowledge of Operational Risks identification and internal auditing.
- Excellent attention to details
References
1. Melonie Dalwai (Manager) 021 764 3000 / 0788040800
2. Liezel Naicker (Senior Internal Auditor) 021 764 3000/0730542003