1. Teejay S. Crisostomo
B.M. Dimataga St. Brgy.Poblacion
Lapu-lapu City, Cebu 6015
09234317315
09255055498
teejaycrisostomo@outlook.com
OBJECTIVE
To be part of your most prestigious company.
SKILLS
Computer literate (MS Word, Ms Excel, Power Point)
Knowledge in Adobe X pro, Corel Draw13 Adobe Photoshop
Knowledge in Google Sketchup Pro 8
Can do Multitasking
Basic to intermediate troubleshooting from Windows Xp, win7, 8-8.1 and MAC OS
Can handle pressure at all times
EXPERIENCE
Executive Boutique Callcenter
12th
F Skyrise 2, I.T Park, Lahug, Cebu City
OMG TECH HELP
Techniacal/Remote Desktop/Helpdesk Specialist
Febuary 2014 – November 14, 2014
• Take inbound calls, create session and access clients computer using web based program
(LMI) and troubleshoot their issues.
• Troubleshoot and resolve clients issues on Windows OS, from XP to Windows 8.1
• Install/configure and troubleshoot email issue.
• Handles cancellation and renewal calls
People Plus Tech /Accenture
15th
F Ebloc 2, Asiatown I. T Park, Lahug, Cebu City
GEEKSQUAD
Technical/Remote Desktop Specialist
July 2013 – January 2014
• Remotely access client’s computer using web based program (LMI) and
troubleshoot/resolve their issues.
• Troubleshoot from different OS from MAC OS to Windows.
• Install software
• Remove viruses, adware , malwares and some ransomwares using approved tools.

2. • Install/configure and troubleshoot emails
Stream Global Services Philippines Incorporated
6th
Floor, I2 Bldg., Asiatown I.T Park, Lahug, Cebu City
DELL OPTI/LAT
Technical Support Specialist 1 Dell OLChat
November 28, 2012 – May 24, 2013
• Troubleshoot and dispatch system parts for Optiplex and Latitude systems.
• Do multi task by handling two chat windows same time.
• Do outbound calls when to follow up customers when chat is disconnected.
• Create dispatches on real time to meet customer deadline and time availability.
• Do case logging and follow up.
Lighthouse Software Cebu Inc.
5th Floor IMEZ Bldg., Brgy. Basak, Lapu-lapu City Cebu
Data Entry Specialist
November 14, 2011 - July 31 2012
• Assigned as Processor for the Trademark Project 114.
• Responsible in converting unreadable files to pdf view.
• Multitasking from Pre-processing to Post-processing to meet client deadlines.
• Converting and splitting pdf files for outsourced project using Adobe Reader pro X.
Mactan Wood Carving And Gilding Corporation
Gate 5, MEPZ 1, Brgy. Ibo, Lapu-lapu City Cebu
Production Supervisor
January 11, 2011 - August 16, 2011
• Responsible in creating daily production activity to meet deadlines.
• Implement production process flow according to company rules and regulation.
• Multitask from Production Department to Warehouse, Packing, and Coloring
Department.
• Responsible in reporting daily output and maintaining area cleanliness according to
company rules and regulations
Laser Art
Humay-humay Road, Lapu-lapu City Cebu
Sales Executive/ Artist Painter
March 25, 2008 - July 17, 2010
• Dealing of laser engraved products/service to most fashion accessories and furniture
manufacturers.
• Design and make pendants and other fashion accessories for export using air-brush and
hand-brush.
EDUCATION
Cedar Institute of Technology
Cadiz City, Negros Occidental
2-year Computer Programming
April 2001
Holy Trinity Academy
Sagay City, Negros Occidental

3. High school/ Graduate
April 1999
Eusebio Lopez Elementary School
Sagay City Negros Occidental
Elementary/ Graduate
March 1994
References :
Orville Ralph Valles Jermaine P. Arco Pia Bianca Bumanglag
Project Manager Operations Manager Team Leader
Lighthouse Software Cebu Inc. Executive Boutique Callcenter Stream Global Services
09224623657 09177777614 09276474581