1. EDGAR CEPEDA LANDERO JR.
#207 Acacia Street, Comembo Makati City
(+966)0531325505
edgar_landero@yahoo.com
OBJECTIVE
• Dedicated and focused employee who excels at prioritizing, completing multiple tasks
simultaneously.
• Committed to delivering high quality results with little supervision. Energetic,
organized & professional.
Professional Experience
Obeikan Folding Carton Aug. 10, 2015 -
Present
Executive Secretary to General Manager
Obeikan Paper Industries Sept. 8, 2012 –
Aug. 10, 2015
Executive Secretary to Deputy General Manager
Job responsibilities:
• Responsible for providing secretarial, clerical and administrative support in order to
ensure that services are provided in an effective and efficient manner.
• Manage and maintain executives’ schedules.
2. • Assist with day to day administrative duties including data entry, organizing files and
databases, correspondence, scheduling, document production, meeting and event
arrangements.
• Receive, direct and relay telephone messages and fax messages.
• Coordination of meetings and conference calls including video conferencing,
preparation and follow-ups.
• Exercise every caution in handling confidential information.
• Order and maintaining office supplies.
• Liaise with IT specialists to resolve any troubleshooting and system problems.
• Prepare facilities for new arrivals; requests furniture & to initiate mail account, laptop
and other IT equipment as per new hire policies.
• Serve as a link between management and employees by handling questions,
interpreting, administering & safekeeping employee contracts and helping resolve
work-related issues.
• Prepares and coordinate Invitation Letter requests, Hotel Reservation & other logistic
transportation for management & incoming company guests.
• Arranges Passport & Visa application for travel related requirements.
Startek Philippines August 16, 2011 – July
31, 2012
Customer Service Representative
Account: T-Mobile
Activations Department
• Assists customers in phone & sim card activations, change of responsibility, port in
and start of service processes.
• Serves as company frontline for giving out reliable information about the company
products & services.
• Ensures customer satisfaction by providing on time solutions as well as up-selling of
products and services.
Account Migrations (MCSA cross-trained)
3. • Approves customer application for discounts offered on individual and business
accounts.
Consumer Credit Department (cross-trained as CSR Tier II)
• Responsible for assisting customers in determining their designated credit classes.
• Initiate credit check for new and existing customers and resolves issue about credit
ratings.
Number Portability Department – WLNP (cross-trained as CSR Tier III)
• Create and complete customer’s number transfer requests
• Assist customers to check any port-in / port-out delays
• Initiates outbound calls to ensure successful number transfers.
JS Dream Ad Inc. February 2009 – Jan. 2010
Electronic Billboard Programmer / Operator
Job responsibilities:
• Start / close the LED and computer program that controls the electronic
billboard.
• Add, remove, edit, or change the video displays on the LED screen.
• Tracking the schedule for airing of the client’s advertisements.
• Maintain and replace electronic circuit boards and components.
Internet Cafe, Computer Support August 2010 – June 2011
Makati City
• Assist customers in day to day operational requirements.
• Desktop Support
4. SKILLS
• Oracle (Human Capital System)
• Q-Pulse (Ver. 5)
• Knowledgeable in Microsoft Office (Outlook, Word, Excel & Powerpoint)
• Familiar with some programming languages and software (C++, Matlab 6 & 7,
Autocad, Adobe Premiere Pro.)
TRAININGS & SEMINARS ATTENDED / AFFILIATION
Sept. 1-2, 2014 Computer Based Office Administration Attendee
And Organization
Obeikan Knowledge Academy
New Al-Kharj Highway, 3
rd
Industrial City, Riyadh, KSA
October 2, 2013 MS Power Point 2010 Attendee
(Level 2, Intermediate)
Obeikan Knowledge Academy
New Al-Kharj Highway, 3
rd
Industrial City, Riyadh, KSA
July 18-22, 2011 Short Course for Aspiring Trainee
Call Center Agents
Vital Call Center (VCC) Link Inc.
2015 Cityland Tower
HV Dela Costa St., Salcedo Village Makati City
December 16, 2007 Junior Philippine Computer Society Member
Mapua Institute of Technology Chapter
5. EDUCATIONAL BACKGROUND
Tertiary Mapua Institute of Technology 2004 – 2010
Bachelor of Science in
Electronics and Communications Engineering
(3
rd
Yr. Undergraduate)
Secondary Pateros Catholic School 2000 – 2004
Pateros Metro Manila
Primary Pateros Catholic School 1994 – 2000
Pateros Metro Manila
PERSONAL INFORMATION
Age : 27
Date of Birth : October 05, 1987
Place of Birth : Villamor Air Base Hospital, Pasay City
Height : 5’5”
Weight : 125 lbs.
Civil Status : Single
Dialect Spoken : English, Tagalog
CHARACTER REFERENCES
6. Mr. Imadeddine Hassanein Obeikan Paper Industries
Deputy General Manager +966 055 222 8287
Mr. Freddie Galman Obeikan Folding Carton
Maintenance Planning Manager +966 054 234 5296
Ms. Ting S. Pascua JS Dream Ad Inc.
Chief Operating Officer (02)889-8899 / (+63928)5051356
7. Mr. Imadeddine Hassanein Obeikan Paper Industries
Deputy General Manager +966 055 222 8287
Mr. Freddie Galman Obeikan Folding Carton
Maintenance Planning Manager +966 054 234 5296
Ms. Ting S. Pascua JS Dream Ad Inc.
Chief Operating Officer (02)889-8899 / (+63928)5051356