I have over 20 years of experience in retail with almost half of that time in a management role. I am fluent in Microsoft office, driven, posses a strong desire to learn, friendly,honest, punctual, sales oriented, outstanding customer service skills, as well as great leadership and teaching skills.

1. Tam’me Pompilio
1312 N. 23rd Ave Melrose Park, IL
Phone: 708-681-5099 708-770-9743
E-mail: tammepompilio@gmail.com
Objectives
To obtain a position with a company that will allow me to utilize my analytical skills along with my
excellent customer service skills. To allow me to my ability to effectively interface with all
departments of the company, and to represent the company in highly professional manner.
Education
Associate Business Degree (currently in school)
Maintaining a 4.0 GPA
Experience
Busy Bee Productions (03/2014-current)
 Friendly, warm smile and engaging drive
 Engage all customers offering samples and/or information on products
 Cook, set up, and properly display products per company guidelines
 Document sales, table setup, feedback and issues via email, photos, excel and
phone
Associate Sales and Marketing (08/2013 – 2/2014)
Events Specialist
 Engaging all customers with product samples

2.  Resume:
 Tracking comments and sample information
 Assisting the customers in locating product
 Upholding all requirements of sanitation according to the FDA.
Whole Foods (11/2012-07/2013)
Front End Supervisor
 Supervision of front lane registers and overseeing fifteen or more
cashiers/customer service
 Keeping accurate communication logs
 Monitoring department sales, verifying all cash drawers upon start and end of
shifts
 Answered telephones, handled customer returns and complaints
 Professional when communicating with all department heads for a common
customer satisfaction resolution
 Responsible for training all front end team members on accuracy of cash drawers
and loss prevention
 Accurate documentation on all cash loans, filling in as cashier and bagging if
needed
 Initiation of running all reports for the end of shift, as well as balancing all
registers
 Assisted with all team member overrides and mechanical issues.
Boston Market (07/2011-11/2012)
Customer Service Representative
 Greeting of all customers upon entering the store with a courteous and
welcoming smile
 Responsible for maintaining accurate temperatures logs according to the FDA
 Taking orders and always asking for an add on to boost sales
 Fulfilling catering orders and preparing the orders for delivery
 Cash and credit tendering, as well as balancing my register.
Marathon Oil (10/2010-07/2011)
Assistant Manager
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3.  Resume:
 Conducted all aspects of hiring and training of approximately twenty employees
 Scheduled all team members for scheduled shifts
 Instituted and organized monthly loss prevention meetings and safety training
 Keep accurate daily logs of product and do bi-weekly rotation of product
 Preparing merchandising presentation on front end caps
 Maintain all accounts receivables on a daily basis
 Maintain professional attitude while dealing outside vendors.
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Thorton Oil (01-2010-10/2010)
Customer Service Representative
 Greeting all customer with a company implemented standard greeting
 Completed cash drawer audits and accurate lottery counts per shift
 Responsible for store product ordering and waste documentation
 Maintained all hot food products at proper temperatures set by the FDA
 Constant cleaning and stocking of entire store and removal of expired products
 Maintained a professional relationship with all outside vendors.
Braums (12/2007-11/2009)
Assistant Manager/Safety Trainer
 Accurate cash drawer counts
 Responsible for all truck orders, unloading, stocking and rotation of products
 Assisted in cooking orders, and running the drive thru when necessary
 Implemented shift relief for team members in the ice cream parlor and grocery
departments
 Maintained training for safety and loss prevention.

4.  Resume:
7-11 (various dates from 01/1997-09/2007)
Customer Service/Assistant Manager
 Receiving, merchandising and ordering of all vendor product
 Quality control of damaged and returned goods
 Implemented more efficient loss prevention and safety training guidelines
 Conducted all aspects of hiring and training of approximately fifteen people
 Responsible for all products and ordering using forecasting techniques as well as
daily inventory counts.
More Job Information
 I have also have previous managerial experience at various levels for a total of 12 years
 I have worked in DELI DEPARTMENTS and can slice with precision and accuracy
 I have basic bakery skills, such as bread slicing, cake writing and minimal decorating
 I have worked in the MEAT DEPARTMENT as well as a meat wrapper and counter sales
 I also have experience in the SEAFOOD DEPARTMENT filleting, cutting, cleaning and
counter.
Education
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5.  Resume:
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 Northwest High School Justin, TX
 Distributive Education Classes of America
 Office Education of America
 Business Education of America
 Accounting
Skills
 Computer literate, fluent in Microsoft Office, ten key, able to multi task with accuracy and
efficiency and familiar with a wide range of tools.
References available on request.