1. Karthik
Karthik Ganesan
karthiksivakai@gmail.com
0091-84895122745
Objective
To Excel in the hospitality industry by providing services to the utmost satisfaction to the
Customer and adding tangible value to the organization.
Experience
 Store Manager at Gcc Rumilla Oil and Gas Project - Iraq.( 2012-2015)
 Catering Manager at KBR - Kabul Afghanistan( 2011-2012)
 Catering Manager at Gulf Catering Company - Iraq.(2008-2010)
 Training Captain at Le-Royal Meridian – Chennai( 2007-2008)
Skills
Computer Skills Windows, MS Word, Excel, PowerPoint, MS Access
Languages English, Hindi, Arabic, Tamil, Malayalam
Hospitality Food Inspection, Menu Planning and development, Food Cost
Report, Safety and Sanitary Report, Haccp, Food Quality ,
Food Safety
Operations Management Spend Analysis, Procurement, Inventory Management,
Logistics, Tendering, client engagement, negotiations.
Management Store management, Team Management, Camp Boss, Resource
Optimization, Customer Relationship management, Client
Retention
Soft Skills Customer Orientation, Conflict Management, Change
Management, Report generation
Certification
 Three Months Industrial Training at Viceroy Hotel and Convention Hyderabad.
 Three Months Industrial Training at Ramada Hotel and Resorts Goa.
Summary
 Individually managed the operation of the whole camp starting from Food
preparation, inspection, inventory, cost, quality and Regulation.
 Analysis of compliance procedures and adhering to audit and regulatory compliance.
 Good Understanding of International Food Quality Assurance schemes like BRC, Red
Tractor etc.
 Experience in Inventory management and good knowledge of concepts such as Stock
Keeping Unit (SKU), Buffer Stock, Re-order level, LIFO, FIFO, ABC Analysis etc.
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2. Karthik
 Hands on expertise in creating detailed reports in excel, access and providing
attractive presentations in PowerPoint.
 Knowledge on the functioning of ERP and CRM Systems.
 Working Knowledge in Strategic and Digital Marketing Programs.
 Conducted regular feedback, survey programs with guests and clients and
incorporated the suggestions in the day to day operations.
 Coaching of new catering staff on the job and bringing them to industrial standard.
 As a camp boss maintained high level of personal cleanliness and hygiene of all the
staff in the camp.
 Ensure the adherence of the camp rules, maintaining and publishing the room status
charts.
 Strong exposure to working in various locations in the middle east area and dealing
with client and employees with different ethnicities.
 Certificates of appreciation department of CAMPMANAGER for the outstanding food
service support to DQ RIG19 RUMAILA IRAQ BP AWARD-2014.
 Certificates of appreciation department of constructions SAFETY OFFICER for the
outstanding performance METAG CONSTRUCTION COMPANY AFGANISTAN AWARD
APRIL -2012
 Certificate of appreciation department of catering management for the outstanding
SERVICE TO THE SOLDIERS OF TASK FORCE TF 91MILITARY US-POLICE AWARD-
FEBRUARY-2009
 Certificate of appreciation department of dining manager for the outstanding service
GULF CATERING COMPANY AWARD-NOVEMBER 2008
 Certificate of appreciation department of ASSITANT LOCATION MANAGER for the
outstanding service KBR –AWARD-0CT-2008
 Recruiting employees for the store is the store manager’s prime responsibility. He not only
has to hire the right candidates for the store but also train them for their overall development. He
must ensure that all the employees (floor manager, department manager, cashier and so on)
contribute to their level best for the effective functioning of the store. He must act as a strong
pillar of support and stand by his team at the hour of crisis. It is his duty to acquaint his team
members with the latest trends in fashion or any other newly launched retail software. It is his
responsibility to delegate responsibilities to his subordinates according to their specializations and
extract the best out of them. The store manager must motivate his team members from time to
time.
 The store manager must make sure his store is meeting the targets and earning profits. He
is responsible for the smooth and effective functioning of the store.
 The store manager is responsible for maintaining the overall image of the store. It is his
duty to sensibly display the merchandise so that it immediately catches the attention of the
customers. The store manager must ensure that his store meets the expectations of the
customers and lives up to its predefined brand image.
i. The store is kept clean
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Achievements
Responsibilities – store manager

3. Karthik
ii. Shelves and racks are properly stocked and products do not fall off the shelves.
iii. Mannequins are kept at the right place to attract the customers into the store and rotated
frequently.
iv. The merchandise should be according to the season as well as the latest trends.
v. The store is well lit, ventilated and offers a positive ambience to the customers.
vi. The signage displaying the name and logo of the store is installed at the right place and
viewable to all.
 One of the major responsibilities of the store manager is to make the customers feel safe and
comfortable in the store. It is his key responsibility to make sure that the customer leaves the
store with a pleasant smile.
 He is responsible for managing the assets of the store. The security and safety of the store is
his responsibility. The store manager must ensure that sufficient inventory is available at the store
to avoid being “out of stock”.
 He along with his subordinates are responsible for planning, managing profit and loss, handling
cash at the store as well as collating daily sales as well as other necessary reports.
 He must ensure that the store is free from pilferage.
Education
 Bsc in Hotel Management and Catering Science,
 HSC from
Personal Details
Passport no : G2603807
Age : 28
Marital status : Married
Address : S/o. T. Ganesan, 12/265, middle street,
Sivasupramaniapuram,
Tirunelveli District,
Tamilnadu-627116
1. MR.selvendran Camp Boss, GCC Basra, Iraq. Phone: +9647808789191.email-
ksselva2007@gmail.com
2. Mr. ANANTH TAMILMANIARASU, SAFETY OFFICER, INDIA.
ananthchachang@gmail.com
ananthchachang@yahoo.com
Declaration
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References

4. Karthik
I hereby declare that the above furnished by me is true to my knowledge.
PLACE: TIRUNELVELI, INDIA
DATE: Yours faithfully,
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