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Host:	
  Stacy	
  DeBroff	
  	
  
Thu,	
  Jan	
  29,	
  2015	
  1:00	
  PM	
  -­‐	
  2:00	
  PM	
  EST	
  
www.influence-­‐central.com	
  |	
  	
  1	
  #ICTrends @StacyDeBroff @InfluenceHQ
Host	
  
Stacy	
  DeBroff	
  
CEO	
  &	
  Founder,	
  Influence	
  Central	
  
stacy@influence-­‐central.com	
  
@stacydebroff	
  
Topic	
  
PlaBorm	
  PluralizaEon	
  	
  
Circa	
  2008:	
  	
  
MulEple	
  Social	
  Channels	
  
www.influence-­‐central.com	
  |	
  	
  2	
  
One	
  Go-­‐To	
  Site	
  
2015:	
  	
  
Return	
  to	
  PlaLorm	
  PluralizaEon	
  
Trend	
  #1	
  
Trend	
  #1	
  
#ICTrends @StacyDeBroff @InfluenceHQ
CuraEon	
  in	
  Response	
  to	
  	
  
Content	
  Overload	
  	
  
¥  In	
  a	
  sea	
  of	
  choices,	
  consumers	
  need	
  
curaEon.	
  
¥  DisEllaEon	
  that	
  began	
  with	
  content	
  now	
  
extends	
  to	
  lifestyle	
  choices	
  –	
  from	
  food	
  
to	
  fashion.	
  
¥  Emergence	
  of	
  the	
  “box”	
  phenomenon.	
  
¥  2015	
  =	
  Explosion	
  of	
  consumer	
  curaEon.	
  
www.influence-­‐central.com	
  |	
  	
  3	
  
Trend	
  #2	
  
#ICTrends @StacyDeBroff @InfluenceHQ
Behavioral	
  TargeEng	
  	
  
Backlash	
  
¥  ConducEng	
  a	
  quick	
  search?	
  Making	
  a	
  
casual	
  online	
  menEon?	
  
	
  
¥  What	
  happens	
  next?	
  
¥  2015	
  may	
  represent	
  the	
  first	
  year	
  to	
  see	
  
a	
  backlash	
  against	
  intrusive	
  ads	
  –	
  with	
  
consumers	
  voEng	
  with	
  their	
  wallets.	
  
www.influence-­‐central.com	
  |	
  	
  4	
  
Trend	
  #3	
  
#ICTrends @StacyDeBroff @InfluenceHQ
ProfessionalizaEon	
  of	
  Images	
  	
  
¥  From	
  shaky	
  Smartphone	
  images	
  &	
  videos	
  .	
  .	
  .	
  
¥  .	
  .	
  .	
  to	
  ones	
  
with	
  roots	
  in	
  a	
  	
  
producEon	
  studio.	
  
www.influence-­‐central.com	
  |	
  	
  5	
  
¥  The	
  stylish	
  photos	
  on	
  Pinterest	
  &	
  Instagram	
  raised	
  
the	
  image	
  bar,	
  leading	
  to	
  the	
  rise	
  of	
  professionalizaEon	
  
of	
  videos	
  and	
  images	
  in	
  2015.	
  
Trend	
  #4	
  
#ICTrends @StacyDeBroff @InfluenceHQ
Crowdfunding	
  Sparks	
  a	
  	
  
New	
  Culture	
  of	
  CreaEvity	
  	
  
	
  
¥  Today,	
  the	
  coolest	
  stuff	
  got	
  its	
  start	
  on	
  
crowdfunding	
  sites	
  –	
  leading	
  to	
  the	
  
“an$-­‐VC”	
  movement.	
  
¥  Our	
  predicEon?	
  	
  
¥  In	
  2015,	
  consumers	
  will	
  conEnue	
  to	
  
clamor	
  for	
  game-­‐changing	
  new	
  products	
  
–	
  and	
  pony	
  up	
  to	
  pay	
  for	
  them.	
  
www.influence-­‐central.com	
  |	
  	
  6	
  
Trend	
  #5	
  
#ICTrends @StacyDeBroff @InfluenceHQ
Transient	
  Ownership	
  	
  
Takes	
  Off	
  	
  
¥  2015	
  marks	
  deepening	
  tracEon	
  for	
  
transient	
  ownership.	
  	
  
¥  PromoEng	
  the	
  façade	
  of	
  ownership	
  
without	
  the	
  mounEng	
  cluber	
  or	
  cost.	
  	
  
www.influence-­‐central.com	
  |	
  	
  7	
  
Trend	
  #6	
  
#ICTrends @StacyDeBroff @InfluenceHQ
Rise	
  of	
  the	
  Savvy	
  Consumer	
  
¥  Consumers	
  see	
  themselves	
  as	
  seasoned	
  
discerners	
  of	
  online	
  content.	
  	
  
¤  90%	
  can	
  tell	
  if	
  reviewers	
  
exaggerate.	
  
¤  86%	
  can	
  detect	
  reviewer	
  bias.	
  
¥  Our	
  predicEon?	
  
¥  Confident,	
  savvy,	
  &	
  astute	
  consumers	
  
will	
  define	
  the	
  2015	
  purchasing	
  journey.	
  
www.influence-­‐central.com	
  |	
  	
  8	
  
Trend	
  #7	
  
#ICTrends @StacyDeBroff @InfluenceHQ
Surprise	
  &	
  Delight	
  Goes	
  	
  
Mainstream	
  	
  
¥  Santa	
  surprises	
  Virgin	
  AtlanEc	
  
passengers	
  with	
  Microsog	
  Tablets.	
  
	
  
	
  
¥  #TDThanksYou	
  =	
  TD	
  Bank	
  surprises	
  
30,000	
  customers	
  with	
  cash	
  &	
  gigs.	
  
	
  
¥  In	
  2015,	
  “surprise	
  and	
  delight”	
  becomes	
  
the	
  new	
  normal.	
  
www.influence-­‐central.com	
  |	
  	
  9	
  
Trend	
  #8	
  
#ICTrends @StacyDeBroff @InfluenceHQ
Businesses	
  Go	
  Social	
  
¥  Businesses	
  need	
  to	
  move	
  beyond	
  social	
  
media	
  &	
  become	
  social	
  at	
  their	
  core.	
  	
  
	
  
¥  2015	
  will	
  mark	
  the	
  year	
  that	
  companies	
  
need	
  to	
  challenge	
  themselves	
  to	
  
become	
  a	
  social	
  brand.	
  	
  
www.influence-­‐central.com	
  |	
  	
  10	
  
Trend	
  #9	
  
#ICTrends @StacyDeBroff @InfluenceHQ
The	
  Vanishing	
  Mobile	
  Divide	
  	
  
¥  We’ve	
  long	
  seen	
  high-­‐tech	
  tots	
  &	
  teens.	
  
¥  Today’s	
  Empty-­‐Nesters	
  have	
  gone	
  
mobile:	
  
¤  72%	
  visit	
  social	
  media	
  sites	
  on	
  
their	
  Smartphones.	
  
¤  9	
  out	
  of	
  10	
  consider	
  themselves	
  
“texters.”	
  
¤  89%	
  are	
  on	
  Facebook.	
  
	
  
¥  In	
  2015,	
  the	
  45+	
  crowd	
  will	
  further	
  
erase	
  the	
  mobile	
  divide.	
  
www.influence-­‐central.com	
  |	
  	
  11	
  
Trend	
  #10	
  
#ICTrends @StacyDeBroff @InfluenceHQ
Webrooming	
  v.	
  Showrooming	
  	
  
	
  
¥  2015	
  will	
  see	
  more	
  Webrooming	
  v.	
  
Showrooming	
  bables.	
  
¥  Amazon	
  reigns	
  supreme	
  in	
  both.	
  
¥  Online-­‐only	
  sites	
  open	
  offline	
  stores.	
  
¥  Big	
  Box	
  stores	
  turn	
  to	
  apps	
  to	
  link	
  
online	
  and	
  offline.	
  	
  	
  
www.influence-­‐central.com	
  |	
  	
  12	
  
Trend	
  #11	
  
#ICTrends @StacyDeBroff @InfluenceHQ
Fast-­‐Laning:	
  Mobile	
  Makes	
  	
  
Line-­‐Jumping	
  Easy	
  	
  
¥  From	
  Starbucks	
  to	
  Taco	
  Bell	
  -­‐>	
  apps	
  
enabling	
  online	
  ordering	
  &	
  payment.	
  
	
  
¥  Starwood	
  &	
  Hilton	
  apps	
  -­‐>	
  mobile	
  
check-­‐in,	
  unlock	
  room	
  doors,	
  &	
  more.	
  
	
  
¥  Apple	
  Pay	
  -­‐>	
  payments	
  via	
  iPhones	
  
	
  
¥  In	
  2015	
  -­‐>	
  expect	
  change	
  ups	
  in	
  
brand	
  engagement	
  &	
  payment	
  path.	
  
www.influence-­‐central.com	
  |	
  	
  13	
  
Trend	
  #12	
  
#ICTrends @StacyDeBroff @InfluenceHQ
Shining	
  a	
  Light	
  on	
  	
  
Dark	
  Social	
  
¥  2015	
  –	
  The	
  year	
  brands	
  put	
  a	
  spotlight	
  
on	
  consumer	
  engagement	
  via:	
  
¤  SnapChat	
  
¤  WeChat	
  
¤  Airdrop	
  
¤  WhatsApp	
  
¤  KiK	
  
www.influence-­‐central.com	
  |	
  	
  14	
  
Trend	
  #13	
  
#ICTrends @StacyDeBroff @InfluenceHQ
Drone	
  ParenEng	
  
¥  Step	
  aside	
  helicopter	
  parents,	
  Drone	
  
Parents	
  have	
  leg	
  the	
  2015	
  launch	
  pad!	
  
¤  New	
  technology	
  allows	
  parents	
  to	
  give	
  
kids	
  independence,	
  while	
  staying	
  
connected	
  via	
  Smartphones	
  &	
  apps.	
  
¤  Zubie	
  
¤  goTenna	
  
¤  TempTraq	
  
¤  Kolibree	
  
www.influence-­‐central.com	
  |	
  	
  15	
  
Trend	
  #14	
  
#ICTrends @StacyDeBroff @InfluenceHQ
Super	
  SegmenEng	
  
¥  Market	
  segmentaEon	
  takes	
  off	
  in	
  
2015	
  as	
  brands	
  increasingly	
  
target	
  category	
  segments.	
  
	
  
¤  GeneraEonal	
  
Segments	
  
	
  
¤  Specialty	
  
Segments	
  
www.influence-­‐central.com	
  |	
  	
  16	
  
Trend	
  #15	
  
#ICTrends @StacyDeBroff @InfluenceHQ
Super	
  SegmenEng	
  
¥  GeneraEonal	
  Segments	
  
¤  Millennials	
  
¡  93%	
  purchase	
  products	
  ager	
  
hearing	
  about	
  them	
  from	
  
friends	
  &	
  family	
  members.	
  
¤  Empty-­‐Nesters	
  
¡  58%	
  are	
  the	
  front-­‐runners	
  to	
  
try	
  new	
  things.	
  
¥  Brands	
  in	
  the	
  cosmeEc	
  sector	
  reaching	
  
both	
  Empty-­‐Nesters	
  &	
  Millennials.	
  
www.influence-­‐central.com	
  |	
  	
  16	
  
Trend	
  #15	
  
#ICTrends @StacyDeBroff @InfluenceHQ
Super	
  SegmenEng	
  
¥  Specialty	
  Segments	
  
¤  Foodies	
  
¤  Fashionistas	
  
¤  Travelers	
  
¤  Fitness	
  and	
  more	
  
¥  Our	
  predicEon?	
  
¥  2015	
  becomes	
  the	
  year	
  of	
  
surgical-­‐precision	
  
segmentaEon.	
  
www.influence-­‐central.com	
  |	
  	
  16	
  
Trend	
  #15	
  
#ICTrends @StacyDeBroff @InfluenceHQ
QuesEons	
  
Thanks	
  so	
  much	
  for	
  abending!	
  
Please	
  get	
  in	
  touch!	
  
Stacy	
  DeBroff	
  	
  
stacy@influence-­‐central.com	
  
617-­‐244-­‐3002	
  
	
  
	
  	
  
#ICTrends @StacyDeBroff @InfluenceHQ

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Top Marketing + Social Media Trends for 2015 (Webinar Slides)

  • 1. Host:  Stacy  DeBroff     Thu,  Jan  29,  2015  1:00  PM  -­‐  2:00  PM  EST  
  • 2. www.influence-­‐central.com  |    1  #ICTrends @StacyDeBroff @InfluenceHQ Host   Stacy  DeBroff   CEO  &  Founder,  Influence  Central   stacy@influence-­‐central.com   @stacydebroff   Topic  
  • 3. PlaBorm  PluralizaEon     Circa  2008:     MulEple  Social  Channels   www.influence-­‐central.com  |    2   One  Go-­‐To  Site   2015:     Return  to  PlaLorm  PluralizaEon   Trend  #1   Trend  #1   #ICTrends @StacyDeBroff @InfluenceHQ
  • 4. CuraEon  in  Response  to     Content  Overload     ¥  In  a  sea  of  choices,  consumers  need   curaEon.   ¥  DisEllaEon  that  began  with  content  now   extends  to  lifestyle  choices  –  from  food   to  fashion.   ¥  Emergence  of  the  “box”  phenomenon.   ¥  2015  =  Explosion  of  consumer  curaEon.   www.influence-­‐central.com  |    3   Trend  #2   #ICTrends @StacyDeBroff @InfluenceHQ
  • 5. Behavioral  TargeEng     Backlash   ¥  ConducEng  a  quick  search?  Making  a   casual  online  menEon?     ¥  What  happens  next?   ¥  2015  may  represent  the  first  year  to  see   a  backlash  against  intrusive  ads  –  with   consumers  voEng  with  their  wallets.   www.influence-­‐central.com  |    4   Trend  #3   #ICTrends @StacyDeBroff @InfluenceHQ
  • 6. ProfessionalizaEon  of  Images     ¥  From  shaky  Smartphone  images  &  videos  .  .  .   ¥  .  .  .  to  ones   with  roots  in  a     producEon  studio.   www.influence-­‐central.com  |    5   ¥  The  stylish  photos  on  Pinterest  &  Instagram  raised   the  image  bar,  leading  to  the  rise  of  professionalizaEon   of  videos  and  images  in  2015.   Trend  #4   #ICTrends @StacyDeBroff @InfluenceHQ
  • 7. Crowdfunding  Sparks  a     New  Culture  of  CreaEvity       ¥  Today,  the  coolest  stuff  got  its  start  on   crowdfunding  sites  –  leading  to  the   “an$-­‐VC”  movement.   ¥  Our  predicEon?     ¥  In  2015,  consumers  will  conEnue  to   clamor  for  game-­‐changing  new  products   –  and  pony  up  to  pay  for  them.   www.influence-­‐central.com  |    6   Trend  #5   #ICTrends @StacyDeBroff @InfluenceHQ
  • 8. Transient  Ownership     Takes  Off     ¥  2015  marks  deepening  tracEon  for   transient  ownership.     ¥  PromoEng  the  façade  of  ownership   without  the  mounEng  cluber  or  cost.     www.influence-­‐central.com  |    7   Trend  #6   #ICTrends @StacyDeBroff @InfluenceHQ
  • 9. Rise  of  the  Savvy  Consumer   ¥  Consumers  see  themselves  as  seasoned   discerners  of  online  content.     ¤  90%  can  tell  if  reviewers   exaggerate.   ¤  86%  can  detect  reviewer  bias.   ¥  Our  predicEon?   ¥  Confident,  savvy,  &  astute  consumers   will  define  the  2015  purchasing  journey.   www.influence-­‐central.com  |    8   Trend  #7   #ICTrends @StacyDeBroff @InfluenceHQ
  • 10. Surprise  &  Delight  Goes     Mainstream     ¥  Santa  surprises  Virgin  AtlanEc   passengers  with  Microsog  Tablets.       ¥  #TDThanksYou  =  TD  Bank  surprises   30,000  customers  with  cash  &  gigs.     ¥  In  2015,  “surprise  and  delight”  becomes   the  new  normal.   www.influence-­‐central.com  |    9   Trend  #8   #ICTrends @StacyDeBroff @InfluenceHQ
  • 11. Businesses  Go  Social   ¥  Businesses  need  to  move  beyond  social   media  &  become  social  at  their  core.       ¥  2015  will  mark  the  year  that  companies   need  to  challenge  themselves  to   become  a  social  brand.     www.influence-­‐central.com  |    10   Trend  #9   #ICTrends @StacyDeBroff @InfluenceHQ
  • 12. The  Vanishing  Mobile  Divide     ¥  We’ve  long  seen  high-­‐tech  tots  &  teens.   ¥  Today’s  Empty-­‐Nesters  have  gone   mobile:   ¤  72%  visit  social  media  sites  on   their  Smartphones.   ¤  9  out  of  10  consider  themselves   “texters.”   ¤  89%  are  on  Facebook.     ¥  In  2015,  the  45+  crowd  will  further   erase  the  mobile  divide.   www.influence-­‐central.com  |    11   Trend  #10   #ICTrends @StacyDeBroff @InfluenceHQ
  • 13. Webrooming  v.  Showrooming       ¥  2015  will  see  more  Webrooming  v.   Showrooming  bables.   ¥  Amazon  reigns  supreme  in  both.   ¥  Online-­‐only  sites  open  offline  stores.   ¥  Big  Box  stores  turn  to  apps  to  link   online  and  offline.       www.influence-­‐central.com  |    12   Trend  #11   #ICTrends @StacyDeBroff @InfluenceHQ
  • 14. Fast-­‐Laning:  Mobile  Makes     Line-­‐Jumping  Easy     ¥  From  Starbucks  to  Taco  Bell  -­‐>  apps   enabling  online  ordering  &  payment.     ¥  Starwood  &  Hilton  apps  -­‐>  mobile   check-­‐in,  unlock  room  doors,  &  more.     ¥  Apple  Pay  -­‐>  payments  via  iPhones     ¥  In  2015  -­‐>  expect  change  ups  in   brand  engagement  &  payment  path.   www.influence-­‐central.com  |    13   Trend  #12   #ICTrends @StacyDeBroff @InfluenceHQ
  • 15. Shining  a  Light  on     Dark  Social   ¥  2015  –  The  year  brands  put  a  spotlight   on  consumer  engagement  via:   ¤  SnapChat   ¤  WeChat   ¤  Airdrop   ¤  WhatsApp   ¤  KiK   www.influence-­‐central.com  |    14   Trend  #13   #ICTrends @StacyDeBroff @InfluenceHQ
  • 16. Drone  ParenEng   ¥  Step  aside  helicopter  parents,  Drone   Parents  have  leg  the  2015  launch  pad!   ¤  New  technology  allows  parents  to  give   kids  independence,  while  staying   connected  via  Smartphones  &  apps.   ¤  Zubie   ¤  goTenna   ¤  TempTraq   ¤  Kolibree   www.influence-­‐central.com  |    15   Trend  #14   #ICTrends @StacyDeBroff @InfluenceHQ
  • 17. Super  SegmenEng   ¥  Market  segmentaEon  takes  off  in   2015  as  brands  increasingly   target  category  segments.     ¤  GeneraEonal   Segments     ¤  Specialty   Segments   www.influence-­‐central.com  |    16   Trend  #15   #ICTrends @StacyDeBroff @InfluenceHQ
  • 18. Super  SegmenEng   ¥  GeneraEonal  Segments   ¤  Millennials   ¡  93%  purchase  products  ager   hearing  about  them  from   friends  &  family  members.   ¤  Empty-­‐Nesters   ¡  58%  are  the  front-­‐runners  to   try  new  things.   ¥  Brands  in  the  cosmeEc  sector  reaching   both  Empty-­‐Nesters  &  Millennials.   www.influence-­‐central.com  |    16   Trend  #15   #ICTrends @StacyDeBroff @InfluenceHQ
  • 19. Super  SegmenEng   ¥  Specialty  Segments   ¤  Foodies   ¤  Fashionistas   ¤  Travelers   ¤  Fitness  and  more   ¥  Our  predicEon?   ¥  2015  becomes  the  year  of   surgical-­‐precision   segmentaEon.   www.influence-­‐central.com  |    16   Trend  #15   #ICTrends @StacyDeBroff @InfluenceHQ
  • 21. Thanks  so  much  for  abending!   Please  get  in  touch!   Stacy  DeBroff     stacy@influence-­‐central.com   617-­‐244-­‐3002         #ICTrends @StacyDeBroff @InfluenceHQ