1. Steven Coyne
4331 Bowling Green Circle
Sarasota, FL 34233
941-371-4070 (residence) stevenjcoyne@aol.com 954-495-0213 (mobile)
Professional Summary
A highly motivated and licensed insurance professional seeks association with an organization that demands excellence and
rewards accomplishment in a challenging environment. My superior performance, positive attitude, team spirit, leadership
ability, effective communication skills, ability to work well under pressure, meet tight deadlines and change priorities quickly
without loss of quality or momentum are assets that would benefit any employer.
Experience
FLORIDA PENINSULA INSURANCE CO., Boca Raton, FL 2011-2015
Claims Examiner
• Review and approve field adjuster reports for commercial and residential claims.
• Verifiy that reports meet company guidelines and that required supporting documentation is included.
• Monitor open claims and reviewed payment requests.
• Notify field adjusters when additional information (e.g., estimates, photos, etc.) is required.
• Approve compliant claims for payment to insureds and Managed Rerpair Program contractors.
Act as liaison between field adjusters, clients,.
INSURANCE SErVICING & ADJUSTING CO., Weston, FL 2007-2011
Claims Specialist (2010-2011)
• Review, edit and submit Large Loss Reports (property claims in excess of $50,000) to carrier for authorization of
continued handling and upon settlement.
• Reconcile claim reserves on Large Losses in carrier’s database and internal database.
• Monitor, review and edit requests for use of experts and submit requests to carrier.
• Review, edit and approve Reservation of Rights Letters, Denial Letters and Partial Denial Letters for mailing to
insured parties; submit to carriers for authorization where necessary.
• Maintain sinkhole database; present suspected sinkhole claims to carriers at weekly teleconferences.
• Authorize and request Cause and Origin Reports, geological testing and other engineering reports from various
outside vendors for sinkhole claims and other large/serious losses.
Interim Branch Manager, Tampa Office (2007-2009)
• Originally hired as Compliance Officer of Weston office; given oversight of Tampa office 1/08; promoted to Interim
Branch Manager 3/08.
• Managed staff of 15 (8 claims examiners, Administrative Manager, and 6 administrative employees).
OCCIDENTAL FIRE & CASUALTY INSURANCE CO., Coral Springs, FL 2009-2010
PD Claims Examiner (Auto)
• Investigated, analyzed and determined extent of insurance company’s liability concerning casualty and property
loss damages.
• Attempt to effect settlement with insured parties and claimants.
• Calculated, processed, and issued claims payments.
CLAIMS CONTROL MANAGEMENT, Ft. Lauderdale, FL 2004-2007
Claims Coordinator
• Reviewed and approved field adjuster reports for commercial and residential claims.
• Verified that reports met insurer guidelines and that required supporting documentation was attached.
• Monitored open claims and reviewed payment requests.
• Notified field adjusters when additional information (e.g., estimates, photos, etc.) was required.
• Submitted completed claims to insurers.

2. • Acted as liaison between field adjusters, clients, examiners and insurers.

3. YORK INSURANCE SERVICES GROUP, INC., Ft. Lauderdale, FL 2002-2004
Administrative/Network Manager
• Provided third-party claims administration, adjuster services claims data and risk related services to insurance
carriers, self-insured organizations, public entities, brokers and other intermediaries.
• Claims services included Property & Casualty, Workers’ Compensation, SIU & Surveillance, Transportation &
Logistics, Environmental, Construction and Inland & Ocean Marine.
• Processed new property claims.
• Assigned field adjusters.
• Maintained claim reserves as stipulated by field adjusters.
• Acted as liaison between field adjusters and claimants.
• Acted as office LAN/communications system administrator.
NETWORK-1 TECHNOLOGY, INC., Ft. Lauderdale, FL 1997-2002
Sales Executive
• Sold network firewall technology to government and private sector.
• Selling process included trade shows, on-site demonstrations, coordination of installation and assisting with
reconfigurations as necessary.
• Key accounts included Saudi Arabian Embassy (Washington, D.C.), Winston-Salem Emergency Services (911) and
the National Institutes of Health (Washington, D.C.).
OFFSHORE FINANCIAL CORP., Ft. Lauderdale, FL 1992-1997
Financial Advisor
• Specialized in direct/indirect yacht financing to individuals, dealerships and manufacturers.
• Conducted financial analyses, preparation and execution of loan documents.
• Coordinated state/federal mortgage and titling of vessels.
• Coordinated corporate presence at trade shows.
YEGEN ASSOCIATES, INC., Paramus, NJ 1986-1992
Area Sales Manager (Marine Division)
• Managed NY Metro area operation (Manhattan, Connecticut, Long Island).
• More than doubled yacht financing business from $4.5 million to $11 million in only four years.
• Conducted key account presentations, direct/indirect sales, dealer/manufacturer solicitation, telemarketing.
• Conducted credit analyses and prepared/executed loan documents, state/federal mortgage and titling.
Education
SUFFOLK COUNTY COMMUNITY COLLEGE (SUNY), Selden, NY
Associate Degree, Business Administration, May 1976
NORTHPORT HIGH SCHOOL, Northport, NY
Academic Diploma, 1971
Licenses/Professional Associations
 Florida Notary Public
 Florida All-Lines Insurance Adjuster