Steve Simpson has over 30 years of experience in operations leadership roles within the modular building and equipment rental industries. He has a proven track record of improving financial and operational metrics through strategic initiatives, process improvements, and team development. Most recently, he led a team as General Manager that increased revenue and utilization. Previously, he spent over a decade as Operations Director managing a large region with success in growing revenue, EBITDA, and asset utilization. He holds an MBA in Operations Management.
1. Steve Simpson, MBA
stevesimpson1226@gmail.com | (630) 291-7658 | linkedin.com/in/stevetsimpson | Geneva, IL 60134
WORK EXPERIENCE
Herc Rentals, Naperville, IL 2019-2019
General Manager
Led a team specializing in selling, delivering, and installing rental power and climate control solu ons in
the Midwest. Managed all aspects of the business, including profit & loss, fleet, service, and sales.
Stabilized opera ons improving year over year opera onal audit score by 17% through
compliance and process discipline.
Increased Q3 revenue by enabling the sales team to commit to new opportuni es through
proac ve asset management. Grew the rental fleet by 30% and u liza on by 1100 basis points.
ModSpace Corpora on (formerly GE Capital), Elgin, IL 2007-2018
Opera ons Director
Regional leader in the modular building leasing industry. Region consisted of 16 branch offices, 80+
employees and an $89M revenue, $33M EBITDA P&L. Set the vision, strategy, budget, and objec ves
of each branch aligning Sales, Construc on Services, Asset Management, and suppor ng func ons.
Partnered with the Sales Director to grow lease origina on revenue by 6% in FY18 through
crea ve deal structuring and team collabora on. Exceeded EBITDA plan by 7%.
Improved year-over-year asset u liza on from 69% to 75% through effec ve deployment of
Capex and exis ng fleet.
Led a company-wide ini a ve to reduce service calls in the first 30 days on lease, resul ng in a
10% reduc on, saving $100K in fleet maintenance costs, and improving customer sa sfac on.
Developed 2 branch managers, which led to their promo ons to business leadership posi ons.
Promoted a compliant, safety-focused culture resul ng in 0 team injuries in 2017.
Director, Opera onal Excellence – North America
Supported the North American SVP & General Manager by se ng the annual Opera ons strategic plan
and ini a ves for 17 districts, 65 branches, 600+ employees and P&L of $115 million EBITDA.
Led a team of Region Opera ons Managers who conducted opera onal audits and
implemented improvement plans for underperforming branches.
Project manager for process improvement ini a ves. Developed KPI’s and reported on
effec veness in the areas of profit margin, maintenance costs, service calls, and damage billing.
Created a training curriculum and led a volunteer team to train 8-10 new hires each quarter.
Served on the ModSpace Client Advisory Board and Customer Loyalty team. Led process
improvement ini a ves resul ng in the Net Promoter Score increasing from 38 to 49.
Planned and executed a US field leadership re-structure that enhanced produc vity by 10%.
2. GE Capital Corpora on, Elgin, IL 1990-2007
Director of Field Opera ons
Led a team of Branch Managers in the Central Region, which included branch office staffs in 18 ci es.
Successfully implemented strategies and ini a ves to drive growth, financial performance, compliance
and safety objec ves in the modular building leasing industry.
Managed over 13,000 assets to 80% u liza on by selling, redeploying, and refurbishing under-
u lized assets resul ng in a reduc on of 2-year idle inventory by over 60%.
Implemented strategic ini a ves that yielded posi ve results: service margin improved by 26%,
variable cost produc vity reached 11.6%, and 74% of branches improved individual ROE %.
Led the response to Hurricane Katrina recovery efforts by reloca ng assets to Louisiana from
around the Southeastern US, which resulted in 38% EBITDA growth in 2005.
Closed 4 branches, eliminated 10 facili es, and liquida ng assets in prepara on for the sale of
the business. Reduced headcount by 15% without disrup on to customer service.
Branch Manager
Led a combined team of 15 sales, opera ons, customer service, driver and maintenance personnel.
Consistently achieved financial, opera onal, safety, and service objec ves. Owned the Profit & Loss and
all Opera ons, including asset management, pricing, purchasing, and inventory.
Achieved a Region high 32% delivery service margin through effec ve logis cs management of 5
GE delivery drivers and 3rd
party carriers.
Developed an asset refurbishment program that resulted in increased u liza on of a 1,600
asset fleet to 90%, reducing the need to purchase new equipment and improving fleet quality.
Managed through 2 acquisi ons and eliminated 2 facili es resul ng in $8,000 monthly savings.
EDUCATION
MBA, Opera ons Management, DePaul University, Kellstadt Graduate School of Business, Chicago, IL
BA, Finance, Michigan State University, East Lansing, MI
PROFESSIONAL DEVELOPMENT
Customer Loyalty: Net Promoter® Cer fied Associate (SATMETRIX "The Net Promoter Company")
Leadership: Personnel Rela ons Leadership (GE), Environmental, Health & Safety Service Manager
(GE), Management Skills for Leaders
Quality: Six Sigma Green Belt Training (GE)
So ware: Microso Office, Oracle Purchasing, and Oracle Financial Analyzer