1. 1
Stephen Klimczak
Klimczak1@yahoo.com www.linkedin.com/in/stephenklimczak/ (708)715-5437
OPERATIONS SPECIALIST
Claim Adjuster/Credit Analyst/Accounts Payable/Compliance/Mortgage Banking
Administrative professional withnineyearsof experience inthe bankingandfinance industry
specializinginmortgage banking andoperations. Backgroundalsoincludesaccountspayableassistant,
loanprocessingsupportanddocumentadministration.
 Self-starter,detailorientedwithstrongtime managementabilities.
 Demonstratedsuccess workinginadeadlinedrivenenvironmentwhile exceedingqualitygoals.
 Characterizedashavinga positive andcollaborative workstylewithaclearfocuson efficiencyand
qualityservices.
KEY SKILLS
OperationsSpecialist/AccountsPayable &Receivables/Invoicing/RecordsAdministration
Mortgage Banking/LoanSupport/Veterans’ Loans
CustomerService/Office Administration
QualityCompliance/Analytical ProblemSolving
MicrosoftOffice/Word/Excel/PowerPoint
PROFESSIONAL EXPERIENCE
WintrustMortgage, HKA Staffing Inc. Rosemont,IL 2015
Project Specialists
Providedadministrative supporttoloanservicing’sescrow analysesdepartment.
 Examinedinsurance declarationstoinsure timelypaymentof escrow disbursements.
 UpdatedExcel spreadsheetsafterconfirmingpaymentstatuseswithdeclarations.
 Categorizedtax,insurance,andmortgage documentsandinputtedintodatabase.
WintrustMortgage, HKA Staffing Inc. Lisle,IL 2015
Loan Opener / ValuationsSpecialists
Assistedthe processingandappraisal underwritingdepartmentsbyinputtinginformationintothe
database.
 Ensuredthat all requireddeclarationsweresubmittedbythe loanofficer.
 Verifiedemploymentof borrowersby phone orfacsimile.
 Analyzedandcomparedappraisalsfordiscrepanciesinfiguresthatwoulddelayloanclosings.
 Informedprocessorsandloanofficersof documentsneededtopreventclosingdelays.
JP MORGANCHASE NA,DownersGrove,IL 2012 - 2014
VA Loan SupportSpecialist
Assistedloanprocessorswithobtainingdocumentsneededtoprocess veterans’ loans.
Accountable to assistinprocessinganaverage of 40 loansper week.
 Accuratelyauditedhundredsof loandocumentsanddeterminedif more informationwasrequired
fromthe loanofficersorprocessors.
 Consistentlyachievedloanbalance accuracy;calculatedtax andinsurance figureson hundredsof
mortgage documents.
 Communicatedviaphone withthe VeteransAdministration toobtain requiredinformationthat
helpeddecreaseprocessingdelaysandimprovedcustomersatisfaction levels.

2. 2
Stephen Klimczak
OFFICE OF THE CHAPTER 13 TRUSTEE, Chicago,IL 2010 - 2011
Case Administrator
Providedoperational supportbyperformingadministrativeandcustomerservice duties.
 Entereddata frompetitionformandanalyzeddebtor’splantoensure accuracywithfund
distributions.
 Verifiedbankruptcyplan,revieweddataandidentifiederrorsindataentryof staff members.
 Analyzed claimsfiledwithinsufficientinformationviatelephone orinwriting.
PNC FINANCIALSERVICES, Chicago,IL 2005 - 2010
OperationsSpecialist
Specialistresponsibleforprocessingchecksforcorporate medical clients.
 Reviewedandverifiedpayee informationandcheckedamountspriortokeyingfiguresinto
database.
 Operated highspeedIBMLscannerwhichimaged thousandsof customerchecksandinvoices.
 Increasedaccuracy of depositsbyoperatingandmonitoringmail sortmachines.
 Monitoredqualitycontrol processestoimprove efficiencyandensure errorfree processing.
CROWNCORK & SEAL CORPORATION, Alsip,IL 2004
AccountsPayableAssistant
Assessedinvoicesforaccuracy bycross checkingitemswithpurchase orders.
 Improvedpaymentefficiencybyinputtingpurchase ordersintoanExcel file.
 Investigatedandresolvedvendorphone inquiriesconcerningpaymentof invoices.
COMPASSLEXECON INC., Chicago,IL 1990 – 2003
Document Indexer/RecordsDepartment Administration
Actedas a resource to economistandassistantsforpropercategorizing of documents.
Reviewedall clientdocumentsforaccuracyand completeness.
 Assignedcorrectcategoryfordocumentsand keyedinformationintodatabase.
 Researchedlegal databasestoinvestigateandavoidclientconflictof interests.
 Evaluatedstatisticsonthe numberof documentsrequestedfromfiling.
 Developedgoodinternal relationshipswhileobtainingmissinginformationforsearches.
EDUCATION
Robert Morris UniversityChicago,IL
Bachelorof BusinessAdministration Degree Concentration: Management
Waubonsee CommunityCollege Aurora,IL APICS SupplyChainProfessional Training