Multi-faceted, efficient & reliable Anti-Money Laundering Specialist with 15 years of financial institution experience and more than 5 years people management experience. Qualified Fraud Operations professional with a demonstrated history of working in enhanced diligence.
Marel Q1 2024 Investor Presentation from May 8, 2024
Arnett c banks new resume 2019
1. Arnett C. Banks
455 Fulton St Elizabeth NJ 07206
732-430-6011
ArnettBanks01@gmail.com
https://www.linkedin.com/in/arnett-banks-7a91a880
SUMMARY
Multi-faceted,efficient&reliable Anti-MoneyLaunderingSpecialistwith15yearsof financial institution
experience andmore than5 years people managementexperience. QualifiedFraudOperations
professionalwithademonstratedhistoryof workinginenhanceddiligence.Additionalexperiencein
developingandimplementingprocedural updatesforincreasedoperational efficiencyandrisk
reduction.Strongbusinessdevelopmentprofessional.
PROFESSIONAL SKILLS
Sanctions & Compliance Certificate 2/15/2016
Citi Financial sponsoredcourse
CertifiedAnti-MoneyLaunderingSpecialist(CAMS)
Associationof CertifiedAnti-MoneyLaunderingSpecialists 11/10/17 (In Progress, continued studies)
CertifiedFraudExaminer (CFE)
Associationof Certified FraudExaminers 11/10/17 (In Progress, continued studies)
PROFESSIONAL EXPERIENCE
E-Trade, JerseyCity,NJ
Fraud Operational Risk Analyst (Brokerage & DDA Accounts) February2018 – Present
(HRAC– HighRisk Account Classification)
Analyze and monitor fraud alerts to ensure proper protection of the customer and firm.
Review alerts and researching customer information regarding accounts and activity
suspected of being related to risk and fraud.
Maintain complete understanding of operational business processes, policies and systems
Identify and communicate new fraud scenarios and/or process gaps to management as
observed during ongoing reviewof customer accounts, and help with testing new parameters
and profiles within the detection systems
Monitor various fraud prevention/detection and suspicious activity alerts to identify potential
risk and/or losses
Citi,Fort Mill,SC
Operational Risk Analyst 2 (Officer) AML PRODUCTION March 2016 – January2017
(HRAC– HighRiskAccount Classification)
In thisrole I evaluate the riskof highnetworthand potentiallyhighAMLriskindividualsandentities.
ThisincludesbutisnotlimitedtoOFACSanctionsandPoliticallyExposedPersonsscreening,filingof
(SARS) SuspiciousActivityReportsbasedontransactional activityaswell asBeneficial Ownership
EnhancedDue Diligence. Inaddition,Ileadsix sigmaprojectsthatincrease efficiencyandremediate
issuesaswell ascollaborate withOperational RiskManagersinthe redraftingandsimplificationof
currentprocesses,policiesandprocedures.
2. WellsFargo,Charlotte,NC November 2014 – June 2015
Financial CrimesSpecialist
● UtilizedKYCtosuccessfullyanalyzeanddetermine anyanomaloustransactional activity.
● Filedunusual activityreportswhenneededbasedontransactional activityand/or
internal/external contactwithclients.
● Gatheredinformationnecessarytocomplete dailyreporting of fraudoperationsactivity,fraud
trendsand metrics.
● Developedcross-departmental partnershipstoimprove investigation,analysisandresponse to
reduce the incidencesof fraud-relatedissues.
● Actedas escalationpointandasthe companyliaisonwithvarious law enforcementofficialsand
financial service providers.
● Correspondentbankingexperience
Bank of America,Charlotte,NC September 2004 – June 2013
(SustainedLay-off)
ClientRelationshipManagerII 2010 – 2013
● Review tax returns, transcripts and request additional
information as needed
● Monitor pipeline, caseload, cycle time / SLA and escalation
reports and highlighting issues
● Responsible for being client’s point of contact for end to end
process of loan modification workout
● Pre-Underwrite loans in preparation for final review
Lead OperationsRepresentative 2007-2010 Advancedto new role
● Performs all the functions required at the Sr. Ops Rep level and
typically acts as a workflow coordinator and/or a subject matter
expert. Able to prioritize and distribute daily work to meet
deadlines and goals
● Processes transactions in one or more of the company's internal
operations to support domestic and international consumer,
commercial and wholesale bank businesses or services functions
● UtilizedKYCtosuccessfullyanalyzeanddetermine any
abnormal transactional activity.
Global ClientservicesAdvisor 2004 -2007 Advancedto new role
● Expertise in correspondent banking and associated AML and
sanctions risks Knowledge and experience with FATF and
Wolfsburg guidance on AML and sanctions related to
correspondent banking Familiarity with SWIFT message and
payment types and funding flows
● Provided accurate instruction on various Treasury products and
services to insure total client satisfaction
● Identifies, resolves and discovers root causes through research
and analysis to provide solutions to basic and moderately
3. complex requests in a timely manner with error free quality,
acting as liaison between clients and client managers
● Resolve Client escalations through active listening and follow-up
V.F.M.,LLC. (No longerin business) July2009 – November 2014
2nd
ShiftOperations Manager
As an OperationsSupportSr.SupervisorIwasresponsibleforall aspectsof managinga mediumsized
operational supportteam.Iactedas subjectmatterexpertfordepartmentpoliciesandproceduresand
managedthe dailytransactional activityof teamsupportedbyutilizingproductivityandcompliance
metricsto ensure the overall efficientoperationof the unit.Ialsohelpedtrackthe netcreditlossesfor
my department,providedforecastingforgoalsandhelpedevaluate cost/benefitsof new plans.In
addition,Iservedonmultipleprojectteamsthatledtoincreasedefficiencyandclientsatisfactionand
leda pilotprojectthatdeterminedandtrackednew keyperformance indicators.
● Exercisedfull leadershipandsupervisoryresponsibilityoveramedium-sizedOperational
Supportteamincludingtraining,coachingandcareerdevelopmentof seniorrepresentatives to
meetandexceeddepartmentgoals.
● Constantlyrecommendedandexecutednewworkproceduresforteamsupervisedandarea
supported.
● Managed andprioritizedtasksanddeliverablestomeetaggressivedeadlines.
● Directlymanagedescalatedcallsandissuesappropriatelytoensure clientsatisfaction.
● Managed the designandimplementationof apilotprojectthatfacilitatedanew KPIstructure
that determinedincentivesaswell asmonthlyperformance ratings.
● Heldfull managerial responsibilityoverasmall,locallyownedcall centerof 10 agents/direct
reports.
● Developeddefinedgoalsandmanagedinboundandoutboundcallstomeetthose definedgoals.
● Identifiedandanalyzedescalatedproblemsandprovidedguidance toteammembersfor
resolution.
EDUCATION
Strayer University
BusinessAdministration(Finance) — 2010-2012, 2015
SKILLS
● Strongknowledge of EDDand KYC requirements.
● Strongknowledge of BankSecrecyActand AML lawsand regulationsaswell asSanctions
Compliance.
● ProficientinMicrosoftExcel,Access,Word,PowerPoint,andAS400basedprograms.
● ProficientinActimize,Clear,LexisNexis, Equifax, MantasandotherAML relatedprograms.
● Abilitytodrill downandinterpretlarge amountsof data.
● Mid-levelProficiencywithpivottables,Vlookupand“If”analysis.
● Stronganalytical andprojectmanagementskills.Developed,implementedandservedon
multiple projectteamsincludingthe clientexperienceprojectteamtoenhance the client’s
overall experience withCitiproducts.