My CV

1. jwwicks123@gmail.com
01376 5707788
07711039271
https://www.linkedin.com/in/joe-wicks-0846117b/
Colchester Essex
A highlymotivateddeterminedindividualwithexcellentcommunicationskills.
A broadrange of experienceof Investmentproducts,strategyandthe operational andregulatoryframeworkbeneath
this.Qualificationwiththe CharteredInstituteforSecuritiesandInvestmentsandC&G qualificationsinFinanceand
InvestmentOperations.Relentless,resultsdrivenwithatrack recordof successand an entrepreneurial,self-disciplined
track record.
EXPERTISE
®Finance Operations ®MiFID II ®Investment Trusts ®Verbal & Written Communication ®Fund
Administration ®Regulation & Compliance ®KYC ®AML ®PEP ®NPI
®Tier 1 exposure ®Broad Range of Product ®ISA ®Unit Trusts ®OEICs ® Equities
PROFESSIONAL EXPERIENCE
Customer Service Advisor - Financial Services:
October 2017 Securities Software & Consulting(SS&C) - Chelmsford Essex
My current rolehas largely improved my previous knowledge of the financial industry with a broad exposureto a huge
variety of customers. On a day to day basis,I haveto adhere to MiFID II regulations thathave recently come into effect
due to the range of investment trustI deal with and the NPI data the company needs to obtain.SS&C is a third-party
administrator and I aminvolved in multipledifferent management companies such as JPMorgan,Schroders and
Fundsmith. This allows meto be ableto adaptto the different procedures and systems which helps with my multi -tasking
abilities.I havegained a great understandingof the different investment products,such as ISA’s, Unit Trusts, Investment
Trusts and OEIC’s.Duringmy time at the company I have been awarded Client services associateof the quarter twice
within the year of 2018.
Waiter:
February 2015 - October 2017 The Sun Inn - Feering, Essex
This position has enabled me to develop many transferableskillswhich I believewill help me going into the business
world of Financeincludingthe importanceof communicatingand workingas partof a team. SinceI have been partof the
business,I havetrained up two employees to a very good standard that resulted in them being ableto work
independently. In addition,I have had the opportunity to develop an understandingof the importance of stock control,
both in terms of the physical usageof stock and the potential impacton the profit and loss if notmanaged closely.
Owner:
April 2011 Joe's Bottle Company - Feering, Essex
Joseph Wicks
Customer Service Advisor
Financial Services

2. I established my own business after recognisingthere was a demand for a collection servicefor glassbottles and jars in
my local area.The way I decided to grow the business was through the use of leaflets and word of mouth. A great
advantage of runningthis business,fromsuch a young age, was the ability to deal with money and develop my
communication skillsas my customers are from a variety of backgrounds and professions.This has shown me the
importance of good customer serviceand has developed my confidence in dealingwith people of all ages and
backgrounds.
QUALIFICATIONS
 (CII) - I am currentlytakingmyR01 exam, whichIhave self-fundedtopushmyselftowardsachievinga
DiplomainFinancial Planning.
 (CISI) - CharteredInstitute forsecuritiesandinvestments:InvestmentOperationsCertificate - Level 3
Certificate inInvestment Operations.
 (Cityand guilds) - providingfinancialservicesinvestmentoperationlevel 2
EDUCATION
A Level’s:2017
Colchester Sixth Form － Colchester, Essex, England
o Accounting
o English Language
o FinanceDiploma
AS Level’s:2016
Colchester Sixth Form － Colchester, Essex, England
3 ASLevels
GCSE: 2015
Honywood Community Science school － Coggeshall,Essex,England
7 GCSE B to C
o English Language B
o Maths B
Interests:
I have always enjoyed interestinghobbies: sincethe age of four I have been doing Wado-ryu,which is a type of karate,I
reached the grade of black belt, Second Dan before the age of thirteen. Duringmy secondary school years,I took up the
extreme sport of windsurfingand attained the highest level of RYA level 4, which I still enjoy whenever the opportunity
arises.
Reference:
Mrs Keeley Gentry :
Paragon House, Coval Wells Parkway,Chelmsford,CM1 1WB Occupation: Manager Customer ServiceAdvisor,Securities
Software & Consulting(SS&C)
Mrs Karon.J.Fowler:
Parklands,SpringLane,Hatfield Peveral CM32JW Occupation: Accountant and Company Secretary, JW Froehlich UK
Limited