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OECD workshop: Veolia’s Impacts on People’s
Well-being
Adoption of Well-being and Social Impact
practices is not optional anymore
Increasing Complexity and importance of Environmental
Issues
o Access to water is a key factor in the growth of entire
economies, cities and many different industries.
o Pollution is becoming increasingly difficult to treat, energy
resources and raw materials are growing scarcer and
regulations are becoming more and more stringent.
o Energy efficiency and the circular economy are becoming
critical issues.
• Helping cities since 1853: Founding
principals based on wellbeing of citizens
• Key among 19th century priorities is the
introduction of hygiene.
• Focused on Resourcing the world since 2011
• Direct and in-direct impact on many peoples’
lives and livelihoods
• Veolia designs and installs solutions to develop
access to resources and to protect and
replenish them.
We are committed to establishing a dialog
with all of our many stakeholders
Stakeholder expectations is among the
three pivots driving the company
o Air quality
o Local pollution
o Fight against Climate change
o Circular economy
o Preserve water resources
o Preserve biodiversity
o Reduce waste generation
o Responsible use of
services by final users
Internal and External wellbeing promises
at Veolia
1 –Circular economy:
Sustainably manage
natural resources by supporting
2 – Climate change:
Contribute to combating
3 – biodiversity: Conserve and
restore
COMMITMENT TO
RESOURCING
THE PLANET
4 – Build new models for
relations and value creation
with our stakeholders
5 – Contribute to
local development
6 – Supply and maintain
services crucial to human health
and development
COMMITMENT TO
RESOURCING
THE REGIONS
7 – Guarantee a healthy
and safe working environment
8 – Encourage the professional
development and commitment
of each employee
9 – Guarantee respect for
diversity and
human and fundamental
social rights
COMMITMENT TO
THE WOMEN AND MEN
WE EMPLOY
Veolia Projects and Solutions
COMMITMENT TO
RESOURCING
THE PLANET
• Resilient Cities
• Livable cities
• Inclusive Cities
• Circular
Economy
• Sustainable
development
COMMITMENT TO
RESOURCING
THE REGIONS
• POP Ups
• POLLUCONTROL
• FROGBOX
• ICU (2EI)
COMMITMENT TO
THE WOMEN AND MEN
WE EMPLOY
• Professional
development
• Health and
Safety
• Ethical
practices
• Transparency
• Diversity
MEASUREMENT OF
IMPACT • Veolia Foundation - Global Alliance
against Cholera
• SROI
EXAMPLES
EXAMPLES
EXAMPLES
EXAMPLES
Wellbeing is a part of our Core Business:
Resilient cities
RESILIENT
CITIES
FRAMEWORK
Resilient Cities
Livable Cities
Inclusive Cities
Circular Economy
Smart Cities
5 Drivers
of core
business
with
cities
Housing challenges and urban
rehabilitation
Air quality
Critical energy supply for
healthcare facilities
• Veolia campus
• Veolia Foundation
• POP UP
ACCESS to essential services
- Water –Waste- Energy
REUSE: An alternative to
irrigation, the example of
Braunschweig
Management of energy risks –
decentralized energy solutions –
District heating
LIVE
CASE:
New
Orleans
COMMITMENT TO RESOURCING THE REGIONS:
[Example POP Ups]
INCUBATOR « LE
CENTSEPT »
Lyon
7 start-ups incubated
INCUBATOR
« ANTROPIA »
Ile de France
3 start-ups incubated
INCUBATOR « PREMIERE
BRIQUE »
Toulouse
10 start-ups incubated
INCUBATOR « ATIS »
Bordeaux
1st call for projects in
June 2017
INCUBATOR « AGUA
URBANA »
Mexico City
14 start-ups incubated
Creating social and Economic
impact through partnerships with
local incubators boosting
innovation and co-creation of value
34
start-ups
incubated
Social start-up: Logiscité
They are good at :
raising awareness on
water and energy
consumption through
home interventions in
social housing
support on a water eco-gestures campaign in a
social housing
Challenge for Veolia :
Improve the
relationship with final
water consumer
Solution co-creation
Veolia Water
Solutions
Women and Men of Veolia
9
OBJECTIVES
 Reinforce every employee’s safety in the work place.
 Guarantee a safe and healthy environment conducive to
health preservation.
TOOLS
 Worldwide health & safety excellence centers with 15
specialists and over 130 local correspondents.
 Lost-time injuries frequency Rate objectives integrated in
managers’ incentive targets
Veolia insists on the importance of measuring
the impact
SROI Southwark figures from 2012-13SROI ratio = Net present
value of Impact / value of inputs
Impact = Indicator quantity x value in
currency of financial proxy x (1- impact rates)
Social Return on Investment (SROI) :
helps understand, manage and communicate the
social value created in a clear and consistent way.
Example- London Borough of Southwark
Veolia Foundation: The Global Alliance Against Cholera
[GAAC]
• Established in 2010 to respond to the increasing
incidence of cholera and other water borne diseases in
the Eastern part of the Democratic Republic of Congo
(D.R.C.).
• Expanded to other Cholera-affected countries.
• Partnership with London school of Hygiene and Topical
Diseases
GAAC Methodology
against cholera
@ Veolia, Wellbeing is a continuous process that
needs to be scaled and thrives through partnerships
• Wellbeing - important founding principal
• Benefits for businesses
• Become a better business
• Long term brand name and reputation
• Differentiator
• Help manage risks
• Help raise funding
• Projects and solutions are many but
consolidation & measurements is a
challenge.
• Scaling the efforts is critical for the
planet
• Partnerships are critical to success
Source: CABA wellbeing tree(www.caba.org.uk)
For more information contact: Christine.rodwell@veolia.com

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OECD Workshop: Measuring Business Impacts on People’s Well-being, Christine Rodwell

  • 1. OECD workshop: Veolia’s Impacts on People’s Well-being
  • 2. Adoption of Well-being and Social Impact practices is not optional anymore Increasing Complexity and importance of Environmental Issues o Access to water is a key factor in the growth of entire economies, cities and many different industries. o Pollution is becoming increasingly difficult to treat, energy resources and raw materials are growing scarcer and regulations are becoming more and more stringent. o Energy efficiency and the circular economy are becoming critical issues. • Helping cities since 1853: Founding principals based on wellbeing of citizens • Key among 19th century priorities is the introduction of hygiene. • Focused on Resourcing the world since 2011 • Direct and in-direct impact on many peoples’ lives and livelihoods • Veolia designs and installs solutions to develop access to resources and to protect and replenish them.
  • 3. We are committed to establishing a dialog with all of our many stakeholders
  • 4. Stakeholder expectations is among the three pivots driving the company o Air quality o Local pollution o Fight against Climate change o Circular economy o Preserve water resources o Preserve biodiversity o Reduce waste generation o Responsible use of services by final users
  • 5. Internal and External wellbeing promises at Veolia 1 –Circular economy: Sustainably manage natural resources by supporting 2 – Climate change: Contribute to combating 3 – biodiversity: Conserve and restore COMMITMENT TO RESOURCING THE PLANET 4 – Build new models for relations and value creation with our stakeholders 5 – Contribute to local development 6 – Supply and maintain services crucial to human health and development COMMITMENT TO RESOURCING THE REGIONS 7 – Guarantee a healthy and safe working environment 8 – Encourage the professional development and commitment of each employee 9 – Guarantee respect for diversity and human and fundamental social rights COMMITMENT TO THE WOMEN AND MEN WE EMPLOY
  • 6. Veolia Projects and Solutions COMMITMENT TO RESOURCING THE PLANET • Resilient Cities • Livable cities • Inclusive Cities • Circular Economy • Sustainable development COMMITMENT TO RESOURCING THE REGIONS • POP Ups • POLLUCONTROL • FROGBOX • ICU (2EI) COMMITMENT TO THE WOMEN AND MEN WE EMPLOY • Professional development • Health and Safety • Ethical practices • Transparency • Diversity MEASUREMENT OF IMPACT • Veolia Foundation - Global Alliance against Cholera • SROI EXAMPLES EXAMPLES EXAMPLES EXAMPLES
  • 7. Wellbeing is a part of our Core Business: Resilient cities RESILIENT CITIES FRAMEWORK Resilient Cities Livable Cities Inclusive Cities Circular Economy Smart Cities 5 Drivers of core business with cities Housing challenges and urban rehabilitation Air quality Critical energy supply for healthcare facilities • Veolia campus • Veolia Foundation • POP UP ACCESS to essential services - Water –Waste- Energy REUSE: An alternative to irrigation, the example of Braunschweig Management of energy risks – decentralized energy solutions – District heating LIVE CASE: New Orleans
  • 8. COMMITMENT TO RESOURCING THE REGIONS: [Example POP Ups] INCUBATOR « LE CENTSEPT » Lyon 7 start-ups incubated INCUBATOR « ANTROPIA » Ile de France 3 start-ups incubated INCUBATOR « PREMIERE BRIQUE » Toulouse 10 start-ups incubated INCUBATOR « ATIS » Bordeaux 1st call for projects in June 2017 INCUBATOR « AGUA URBANA » Mexico City 14 start-ups incubated Creating social and Economic impact through partnerships with local incubators boosting innovation and co-creation of value 34 start-ups incubated Social start-up: Logiscité They are good at : raising awareness on water and energy consumption through home interventions in social housing support on a water eco-gestures campaign in a social housing Challenge for Veolia : Improve the relationship with final water consumer Solution co-creation Veolia Water Solutions
  • 9. Women and Men of Veolia 9 OBJECTIVES  Reinforce every employee’s safety in the work place.  Guarantee a safe and healthy environment conducive to health preservation. TOOLS  Worldwide health & safety excellence centers with 15 specialists and over 130 local correspondents.  Lost-time injuries frequency Rate objectives integrated in managers’ incentive targets
  • 10. Veolia insists on the importance of measuring the impact SROI Southwark figures from 2012-13SROI ratio = Net present value of Impact / value of inputs Impact = Indicator quantity x value in currency of financial proxy x (1- impact rates) Social Return on Investment (SROI) : helps understand, manage and communicate the social value created in a clear and consistent way. Example- London Borough of Southwark Veolia Foundation: The Global Alliance Against Cholera [GAAC] • Established in 2010 to respond to the increasing incidence of cholera and other water borne diseases in the Eastern part of the Democratic Republic of Congo (D.R.C.). • Expanded to other Cholera-affected countries. • Partnership with London school of Hygiene and Topical Diseases GAAC Methodology against cholera
  • 11. @ Veolia, Wellbeing is a continuous process that needs to be scaled and thrives through partnerships • Wellbeing - important founding principal • Benefits for businesses • Become a better business • Long term brand name and reputation • Differentiator • Help manage risks • Help raise funding • Projects and solutions are many but consolidation & measurements is a challenge. • Scaling the efforts is critical for the planet • Partnerships are critical to success Source: CABA wellbeing tree(www.caba.org.uk) For more information contact: Christine.rodwell@veolia.com