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Marketing Performance
Measurement and
Management
Your C ompany N ame
2
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Content
Capture Marketing Insights
Connect with Customers
Build Strong Brands
Shape the Market Offerings
Deliver Value
Communicate the Value
Create successful Long-term Growth
KPI’s and Dashboard
3
Capture Marketing
Insights
Gathering Information & Scanning
the Environment
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capture your audience's attention.
Conducting Marketing Research
& Forecasting Demand
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4
Economics Society Technology Environment LegislationPolitics
P E S T E L
• Government Policy
• Text here
• Text Here
• Growth Rates and
Tax Policies
• Text here
• Text Here
• Population
Growth and
Demographics
• Text here
• Text Here
• Emerging
Technologies
• Text here
• Text Here
• Recycling and
Waste
Management
Policies
• Text here
• Text Here
• Laws regarding
consumer
protection
• Text here
• Text Here
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PESTEL Analysis
5
Threats
• What are our Competitors doing
that we are not?
• Are there any government
regulations that could hamper our
business?
• Text here.
Strengths
• What is the USP of Business?
• How are you better than
competitor?
• Text here
Weaknesses
• What sort of skills require to
work on?
• What are the require
resources?
• Text here
Opportunities
• Are there any untouched
potential market areas?
• Text here
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SWOT Analysis
Global Market Potential Graphical Format
6
Market
Size
Growth
Size
Region In Billion In %
USA $ 200 10%
Brazil $ 250 8%
Africa $ 305 5.2 %
Australia $500 15 %
Russia $ 420 20 %
USA
Brazil
Russia
Australia
Africa
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Global Market Potential Tabular Format
7
Region Market Analysis 2016 2017 2018 2019 2020
CAGR
(2016 -
2020)
Europe
Market Value (US $ Mn) xx xx xx xx xx xx
Market Volume (* 000 Units) xx xx xx xx xx xx
Asia Pacific
Market Value (US $ Mn) xx xx xx xx xx xx
Market Volume (* 000 Units) xx xx xx xx xx xx
North
America
Market Value (US $ Mn) xx xx xx xx xx xx
Market Volume (* 000 Units) xx xx xx xx xx xx
Middle East &
Africa
Market Value (US $ Mn) xx xx xx xx xx xx
Market Volume (* 000 Units) xx xx xx xx xx xx
Latin America
Market Value (US $ Mn) xx xx xx xx xx xx
Market Volume (* 000 Units) xx xx xx xx xx xx
Total
Market Value (US $ Mn) xx xx xx xx xx xx
Market Volume (* 000 Units) xx xx xx xx xx xx
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8
Survey Result 1
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Survey Result 2
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Survey Result 3
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Survey Result 4
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Survey Result 5
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Market Survey
Insights
Add your Key takeaways from this slide
Add your Key Summary Here
Market Opportunity Analysis
9
Can Benefit Convince
Target Markets?
Can Target Markets Be
Reached With Cost Effective
Media & Trade Channels?
Are Benefits Better Than
Competitors?
Is It
Profitable?
Possess Resources To
Deliver Benefits?
Market Opportunity
Analysis
• To evaluate opportunities
• To determine attractiveness &
probability of success
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10
Connect with
Customers
Creating Customer Value and Loyalty
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Analysing Business Markets
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Analyzing Consumer Market
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capture your audience's attention.
Identifying Market Segments & Targets
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Creating Customer Value
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Capture value from
Customers in return
Understand the
marketplace, customer
needs and wants
• Research the
marketplace,
customer needs
and wants
• Manage
marketing
information and
customer data
• your text here
• your text here
01
Design a customer
driven
marketing strategy
• Select customers to
serve: Segmentation
and targeting
• Design a value
proposition:
Differentiation and
Positioning
• your text here
• your text here
02
Construct an
integrated
marketing programme
• Product (or service)
design and building
strong brands
• Pricing and making
attractive
• Place (Distribution):
making available
• Promotion:
communicate
customer value
• your text here
• your text here
03
Build profitable
relationships and
create delight
• CRM: building strong
relations with target
customers
• PRM: building strong
relations with
marketing partners
• your text here
• your text here
04
Capture Value from
customers to create profit
and customer equity
• Create customers
satisfaction and
delight
• Capture Customers
lifetime value
• Increase market
share and share of
customers
• your text here
• your text here
05
Creating Customer Loyalty
12
Titles
Description Earn Points And Redeem For Rewards
Receive Cashback Relative To Their
Transaction Spend
Rewards For Privilege Member Only
Advantages Flexible And Offers Control Easy To Manage Most Profitable (For Elite Members Only)
Disadvantages Text Here Text Here Text Here
Typical Offers Text Here Text Here Text Here
Sample Programs Text Here Text Here Text Here
Your Text Here Text Here Text Here Text Here
Loyalty Programs Bonus Points Rebate Program Recognition Program
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13
Initial Consideration
Active Evaluation
• Out - of – pocket cost share
• Financing
• Care setting preference
• Location
• View ratings / reviews
• Quality / outcomes scores
Closure
• Shopping cart with check – out
• Oder management / concierge service
• Order Modifications
• Merchant processing (consumer payment)
• EFT (health plan payment)
Post - Purchase
• Online EOB (PDF)
• Enter ratings / reviews
• Net promoter score / surveys
Customer
Purchase Stages
01
02
03
04
• Incentives
• Seasonal promotions
• Online catalog with known prices
• Benefits-integrated guided search
• Care management notifications/alerts
It explains the buying
behavior, define the
prime factors to
increase the market
acceptance
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Moderating Effect on Consumer Decision Making
14
66% 77% 65% 95% 76% 73%
57% 5% 35% 25% 57% 55%
86% 53% 60% 60% 66% 16%
36% 44% 80% 55% 38% 30%
58% 23% 23% 23% 58% 85%
47% 8% 18% 18% 22% 22%
17% 21% 62% 21% 17% 14%
32% 9% 48% 29% 12% 20%
58% 78% 28% 78% 8% 30%
An endorsement from an celebrity
Recommendations from a friend / Family
SMS / text message ad
Video game advertising
Online review by someone you do not know
An endorsement from an online personality
Recommendation from within your social media circle
Recommendation from within your social media
circle
Television ads
Ads delivered through social media platforms
70%
60%
50%
48%
40%
35%
30%
25%
20%
Text Here
14-18 19-25 26-32 33-49
Baby Boomers
69+
Millennials Gen X
50-68
Matures
1 2 3 4 5 6 7 8 9 10
Low Impact High Impact
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Medium that Influence Purchase Decision
15
Stage 1
Initial consideration Set
Stage 2
Active Evaluation
Stage 3
Moment of Purchase
15
52
75
0 10 20 30 40 50 60 70 80 90 100
Advertising
Previous Usage
Word of Mouth
20
28
32
0 10 20 30 40 50 60 70 80 90 100
Previous Usage
Advertising
Word of Mouth
8
46
30
0 10 20 30 40 50 60 70 80 90 100
Word of Mouth
Shopping
Internet Information
25
35
40
0 10 20 30 40 50 60 70 80 90 100
Previous Usage
Advertising
Word of Mouth
18
32
85
0 10 20 30 40 50 60 70 80 90 100
Word of Mouth
Shopping
Internet Information
20
50
70
0 10 20 30 40 50 60 70 80 90 100
Previous Usage
Advertising
Word of Mouth
In Mature Markets In Developing Markets
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Analysing Business Situation
16
Market Size
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Target User
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Market Trend
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Major Competitors
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Service Available
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Funds Available
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Analyse Business Markets
17
• Region -Text Here
• Country -Text Here
• Population -Text Here
• Climate -Text Here
• Age -Text Here
• Gender -Text Here
• Ethnicity -Text Here
• Nationality -Text Here
• Occupation -Text Here
• Income -Text Here
• Family Size - Text Here
• Lifestyle –Text Here
• Personality -Text Here
• Values -Text Here
• Interest -Text Here
• Brand Loyalty -Text Here
• Benefits Sought -Text Here
• User Status -Text Here
• Usage Rates -Text Here
• Occasion -Text Here
• Readiness to Buy -Text Here
Geographic Demographic Psychographic Behavioral
Consumer Market
Segmentation
Segmentation is done on
the basis of the
mentioned parameters,
you can fill in the details
as per the requirements
Market Segmentation
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Business Market Segmentation
18
Segmentation is done
on the basis of the
mentioned
parameters, you can
fill in the details as
per the requirements
Personal
Characteristics
Situational
Factors
Purchasing
Approaches
Operating
Variable
Demographics
• Buyer Seller Similarity -
Text Here
• Attitude towards Risk -
Text Here
• Loyalty -Text Here
• Urgency -Text Here
• Specific Application -
Text Here
• Size of Order -Text Here
• Purchasing Function -
Text Here
• Power Structure -Text
Here
• Nature of Existing
Capabilities -Text Here
• Technology -Text Here
• User/ Non User
Status -Text Here
• Customer Capabilities
-Text Here
• Industry -Text Here
• Company Size -Text
Here
• Location -Text Here
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19
Geographic Economic Political-Legal Cultural
International Market
Segmentation
Segmentation is done
on the basis of the
mentioned
parameters, you can
fill in the details as
per the requirements
• Region -Text Here
• Country -Text Here
• Population -Text Here
• Climate -Text Here
• Language -Text Here
• Occupation -Text Here
• Income -Text Here
• Nationality -Text Here
• Country -Text Here
• Interest -Text Here
• Lifestyle -Text Here
• Beliefs -Text Here
• Social Groups -Text Here
• Ethnicity -Text Here
• Values -Text Here
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20
Build Strong
Brands
Creating Brand Equity
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Develop Strategic Positioning
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Crafting Brand Positioning
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Dealing with Competition
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Create Brand Equity
21
Brand
Loyalty
Brand
Awareness
Perceive
Quality
Brand
Association
Other Proprietary
Assets
• Reduce marketing
costs
• Trade Leverage
• Familiarity – linking
• Signal of substance /
commitment
• Reason to buy
• Price
• Channel member
interest
• Differentiating / Positioning
• Reason to buy
• Create positive attitude /
feelings
• Competitive advantage
Provides value to customers
by enhancing customer’s:
• Confidence in the purchase decision
• Use satisfaction
Provides value to firm by
enhancing:
• Brand Loyalty
• Prices/ Margins
• Brand extensions
• Competitive advantage
Future
Performance
Indicators
/Effects
Category
Brand EquityThe purpose of
the slide is to
provide a
framework of
value
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Crafting Brand Positioning
22
How The Brand Makes
Me Look
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How The Brand Makes
Me Feel
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audience's attention.
How I Would Describe
The Product
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audience's attention.
What The Product
Does For Me
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You can decide on the
basis of below mentioned
parameters how you
want to position the
brand in the minds of the
target audience
Brand Positioning Framework
23
Risky
What
Customers
Want
What You
Have To
Offer
What
Competition
Has To Give
Don’t even think about this
Ideal Positioning
Competitor positioning
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24
Develop Strategic
Positioning
Differentiation
Write Your Strategy Based On
Product Differentiation
Comprehensive Cost Leadership
Write Your Strategy Based
Cost Leadership
Focus on Priorities
Mention Your Key
Focus Areas
Superior
Quality
Moderate
Prices
Customer
Value
STRATEGIC TARGET
Competitive Analysis
25
Company &
Product
Target
Customers
Key
Benefits
Price
Value
Proposition
Quality Conscious
Consumers Of Chicken
Tenderness 10% Premium
Safety-conscious
Upscale Families
Durability & Safety 20% Premium
Convenience-minded
Pizza Lovers
Delivery Speed & Good Quality 15% Premium
Good Pizza Delivered Promptly At
Your Doorstep With
Moderate Prices
Evaluating the product
on the basis of
commonly used
parameters which can be
altered as per customer
requirements
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Market Competitiveness- Ratings
26
Key Success Factors Own Competitor 1 Competitor 2 Competitor 3
Financial Position
Advertising
Market Share
Brand Image
Customer Loyalty
Product Range
Distribution
Price Competition
Geographical Expansion
Ratings
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Market Competitiveness- Score
27
Key Success
Factors
Weight Rating
Weighted
Score
Rating
Weighted
Score
Rating
Weighted
Score
Financial Position 0.8 3 0.32 4 0.28 3 0.24
Advertising 0.12 4 0.63 5 0.32 2 0.36
Market Share 0.12 5 0.96 3 0.45 1 0.48
Brand Image 0.10 3 0.45 1 0.15 3 .012
Customer Loyalty 0.12 5 1.23 4 0.63 3 0.36
Product Range 0.08 4 4.36 3 1.30 2 0.20
Distribution 0.10 4 0.00 3 2.30 4 0.28
Price Competition 0.08 4 5.01 2 0.40 5 2.80
Geographical
Expansion
0.10 4 1.06 2 0.9 1 1.56
Total Score 1 6.45 10 4.05
Own Competitor 1 Competitor 2 Competitor 3
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28
Shape the Market
Offerings
Setting Product Strategy
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Designing & Managing Services
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Developing Pricing Strategies & Program
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Setting Product Strategy 1/4
29
Mention Your Key Strategies /
Comments Here
Key Attributes Of Your
Product / Solution
Mention Your Key Strategies /
Comments Here
Business Model
Mention Your Key Strategies /
Comments Here
Price Positioning
Mention Your Key Strategies /
Comments Here
Market Position
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What Are
You Trying
to Market?
Setting Product Strategy 2/4
30
Mention Your Key Strategies
/ Comments Here
Targets Market
Mention Your Key Strategies /
Comments Here
Initial Market
Penetration Strategy
Mention Your Key Strategies /
Comments Here
Launch Team
Mention Your Key Strategies /
Comments Here
Channels / Partners
WHO Should be Involved internally & Externally
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31
Value Proposition & Key Message for
Setting Product
Strategy 3/4
Customers
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audience's attention.
Channels
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Audience
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Why Should They Adopt It?
32
External Activities
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audience's attention.
Tools For Customers
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audience's attention.
Tools For Internal Audience
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audience's attention.
Setting Product
Strategy 4/4
HOW and WHERE should it be done?
Designing & Managing Services 1/2
33
Survival
Maximum Current Profit
Maximum Market Share
Product-Quality Leadership
Maximum Market Skimming
Rational Behind
Choosing the
Objective
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34
Designing &
Managing Services
2/2
Market Skimming
Value Pricing
Loss Leader
Psychological Pricing
Competitor Pricing
Predatory Pricing
Cost-plus Pricing
Penetration Pricing
Contribution Pricing
01
02
03
04
05
06
07
08
09
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35
01
Enter the “Name of Strategy here
• Write your comments here stating the reason behind
selecting this particular strategy
Developing Pricing
Strategies and
Programs 1/4
Strategy for Introducing this price
• Enter your key strategy here i.e. which geography you
are planning to introduce the price first
02
36
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Basic
$10 Per month
Pro
$20 Per month
Advanced
$30 Per month
Business
$40 Per month
Platinum
$50 Per month
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Developing Pricing Strategies and Programs 2/4
Developing Pricing Strategies and Programs 3/4
37
Private Plan
10s per month
1 GB Bandwidth
10 MB Max File Size
3 GHZ CPU
256 MB Memory
Get Private Plan
Business Plan
20s per month
10 GB Bandwidth
50 MB Max File Size
5 GHZ CPU
1024 MB Memory
Get Business Plan
Unlimited Bandwidth
No Maximum File Size
Mega Plan
50s per month
5 GHZ CPU
4 GB Memory
Get Mega Plan
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38
Developing Pricing Strategies
and Programs 4/4
Basic
Placeholder
Description
Placeholder Text
Text
$9.90
Subscribe
Premium
Placeholder
Description
Placeholder Text
Text
$9.90
Subscribe
39
Deliver Value
Manage Channel Partner
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Managing Retailing, Wholesaling,
& Logistics
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40
Manage Channel
Partner 1/3
Face-to-Face & WebEx Training
Prepare advanced, hands on training program & deliver it live
via WebEx Training & it includes the following:
Point A
Point B
Point C
Channel Flash Email Newsletter
To Provide recent news on promotions, incentives, sales tools &
more. Add other details as well like person who is accountable
for implementing, timelines etc
Video Library
When it is to be launched
All Trainings, instructed guide & announcements will be
available on (mention platform name)
Manage Channel Partner 2/3
41
Tier 1 Channel Partners Tier 2 Channel Partners
Mention Key
Comments
Name1
Mention Key
Comments
Name2
Mention Key
Comments
Name3
Mention Key
Comments
Name1
Mention Key
Comments
Name2
Mention Key
Comments
Name3
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Manage Channel Partner 3/3
42
Sr. No. Product / Service Pricing Pricing Rational
1 Product 1 Text Here Text Here
2 Product 2 Text Here Text Here
3 Product 3 Text Here Text Here
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Managing Retailing, Wholesaling, & Logistics 1/2
43
Supply Manufacturing Distribution &
Warehousing
Retail Consumer
End
Customer
Second Tier
Supplier
First Tier
Supplier
First Tier
Supplier
Second Tier
Supplier
Supply Side Demand Side
Information Flow
Physical Flow
Logistics
Supply Chain Management
Purchasing &
Supply Management
Materials
Management
Physical Distribution
Management
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44
Managing Retailing,
Wholesaling, &
Logistics 2/2
Complete Previous Expenditure
Records & Volumes
Expenditure Divided by Items &
Sub Items
Expenditure by Division, Department
or User
Expenditure by the
Supplier
Future Demand Projections or
Budgets
The 5 major segment that are analyzed in the first
stage are as follows
45
Communicate
the Value
Marketing Reach by Channels
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Designing & Managing Integrated
Marketing Communications
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Designing and Managing Integrated Marketing Communication
46
Print Ads
Online Advertising
Trade Fairs
Tele Marketing
Referrals
Direct Mail
Canvassing
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Marketing Reach by Channels (1/2)
47
Online Marketing Offline Marketing
Target
Audience
SEO
Blogs
Email
PPC
Affiliates
Social Media
Print Ads
Sponsorships
Radio
Events
We have listed down a
few ways through which
you can acquire
customers, you can
choose any basis of your
requirements
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Marketing Reach by Channels (2/2)
48
10%
25%
30%
21%
6%
8%
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Emails
Online Media
Tele Marketing
Trade Fairs
Print Ads
Referrals
49
Create
Successful Long-
term Growth
Introducing New Market Offerings
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New Product Detailed Overview
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Tapping into Global Markets
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Introducing New Market Offerings-
Product Introduction
Idea
• Explain the product idea in brief: e.g. to lock & unlock
door from your smartphone
• Text Here
Product Details
• Explain the product idea in detail for e.g. Requirement
of the product
• Technology used
• Benefits
Now is the best time to
explain your product idea
in an effective manner so
that the audience gets
immersed in it right from
the beginning
50
New Product Detailed Overview
51
Strategic
• Degree To Which Project Aligns With
Business Strategy
• Strategic Importance
Product Advantage
• Unique Benefits
• Meets Customer Needs Better
• Value For Money
Market Attractiveness
• Market Size
• Market Growth
• Competitive Situation
Synergies
• Market Synergies
• Technological Synergies
• Manufacturing/Processing Synergies
Technical Feasibility
• Technical Gap
• Complexity
• Technical Uncertainty
Profitability Analysis
• Expected Profitability (Magnitude ; E. G. NPV )
• Return(e.g. IRR)
• Payback Period
• Low Cost And Fast To Do
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This step is crucial to
ensure that unsuitable
ideas are rejected as
soon as possible as
Ideas need to be
considered objectively
Tapping into Global Markets
52
20%
North America
30%
South America
15%
Australia
35%
Asia
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53
Dashboard and
KPIs
Marketing Management Dashboard 1/5
54
2020/01/21 2020/01/22 2020/01/23 2020/01/24 2020/01/25 2020/01/26 2020/01/27 2020/01/28 2020/01/29 2020/01/30
Daily Impressions by Campaign – Last 12 Weeks
80
40
50
20
0 10 20 30 40 50 60 70 80 90
Category 4
Category 3
Category 2
Category 1
CPA by Campaign – Last 12 Weeks
45%
24%
20%
11%
Acquisition by Campaign – Last 12 weeks
Total Spend
vs Total Budget of 105.00$
70%
Campaign 1
vs Budget of 25.000$
30%
Campaign 2
vs Budget of 30.000$
60%
Campaign 3
vs Budget of 50.000$
80%
586
Total Impressions
2580
Total Click
250
Total Acquisitions
147
Cost Per Acquisition
Marketing Management Dashboard 2/5
55
Campaign Performance (today)
Cost Per Conversion
$30.36
Conversion Rate
5%
CTR
2%$2125
Total Spend
10
Conversions
$200 20
$25 10% $5200Cost Per Conversion
$40.5
Average CTR
12.36%
Total Spend
$3200
100
300
500
700
900
1100
1300
10 May
2020
11 May
2020
12 May
2020
13 May
2020
14 May
2020
15 May
2020
16 May
2020
17 May
2020
18 May
2020
Clicks vs Conversion
Clicks Conversions
30
50
20
70
0 20 40 60 80
Campaign 1
Campaign 2
Campaign 3
Campaign 4
Conversion Per Campaign
$0
$20
$40
Campaign 1 Campaign 2 Campaign 3 Campaign 4
Cost Per Conversion Per Campaign
$30 2%
Marketing Management Dashboard 3/5
56
0
2
4
6
8
0
2
4
6
8
10
Feb-20 Mar-20 Apr-20 May-20 Jun-20 Jul-20 Aug-20 Sep-20 Oct-20 Nov-20 Dec-20
Revenue & Sales – Last 12 months
Amount Product
2.563
Net Profit
200
Active Customers
10.362
Solid Units
4.560
Total Revenue
24%
30%
20%
40%
20%
30%
26%
Sales by
Product
Category
30 20 20 30
Customers by Region
0
10
20
30
40
50
60
0 10 20 30 40 50
New Customer Signups
Marketing Management Dashboard 4/5
57
0
1
2
3
4
w1 w2 w3 w4 w5 w6 w7 w8 w9 w10 w11 w12 w13 w14 w15
Bounce Rate By Week Of Year
0
10
20
30
40
50
w1 w2 w3 w4 w5 w6 w7 w8 w9 w10 w11 w12 w13 w14 w15
Visits By Week Of Year
45%
25%
20%
10%
Direct
DisplayOrganic
Paid
Traffic Sources
1.029.973
Visits
35 Sec
Avg Session Duration
2,6 Pages
Per Visit
30%
Bounce Rate
1.53.258
Page Views
30%
Goal Conversion
2
5
3
4
0
1
2
3
4
5
6
Category 1 Category 2 Category 3 Category 4
Visitors by User Type
8%
12%
20%
0% 10% 20% 30%
Direct
Paid Search
Organic
Top 3 Channels by Conversion
8%
12%
20%
0% 5% 10% 15% 20% 25%
Direct
Paid Search
Organic
Top 3 Campaigns by Conversion
8%
12%
20%
0% 5% 10% 15% 20% 25%
Direct
Paid Search
Organic
Top 3 Pages by Conversion
Marketing Management Dashboard 5/5
58
0
20
40
60
80
100
120
Co. 1 Co. 2 Co. 3 Co. 4 Co. 5 Co. 6 Co. 7 Co. 8 Co. 9 Co. 10 Co. 11 Co. 12 Co. 13
Daily Marketing Spend Last 30 days
Revenue
8.361
Spend
2.569
ROI
320%
30%
Display
60%
Organic
40%
Paid
80%
Referral
ROI Per Marketing Channel
Marketing Management KPI Metrics 1/2
59
Business
Objectives
KPI 1 KPI 2 KPI 3 KPI 4 KPI 5
Awareness Social Community Growth Share of Influencer’ Voice
Volume Per Conversation &
Reach
Ratio Of Positive , Negative &
Neutral Sentiment
Traffic To Product Pages
Engagement
Percent Of Community
Interacting With Content
Interaction Per Followers Content Virality & Velocity
“ Likes”, Re-tweets, Shares,
Mentions, Etc
Campaign #Hashtag Use
Lead Generation
Cost Per Lead From Social
Channel
Social Media ‘S Assist In
Purchase Path
Qualified Sales Leads From
Social
Reach Within Target Audience # Of White Paper Downloads
Demand Gen /
Conversion
Direct Attribution- Revenue &
Trial Downloads Through
Tracked Links
Cost Per Acquisition
Conversion Rates & Average
Order Value From Social
Channels
Revenue Attribution For Key
Influencers
On-site Product Review
Influences On Conversion Rates
Customer Support Cost Savings (Call Deflection) Avg. Time To Issue Resolution
Chane In Sentients Around
Support Issue
Number Of Issues Resolved Issue Resolution Rate Per Agent
Advocacy Number Of Active Advocates Share Of Influence
Percent Of Brand
Communication Driven By
Advocates
Influence Score & Reach Of
Advocates
Revenue Attributable To
Advocates
Product Innovation
Number Of Product Ideas
Submitted
Number Of Ideas Included In
Product Developing
Number Of Bugs Reported &
Fixed
Size Of Community Providing
Product Feedback
Engagement Rates In Product
Forums
Marketing Management KPI Metrics 2/2
60
KPI Activities Metrics Calculation Trend Indication
Demand
generation
Direct & Indirect Indications at event, trade
show, on-line subscription, document
downloads, advertising etc.
Cost Per Lead;
Cost per Sales Appointment;
Response rate
Number of Lead/sales appts/ responses divided
by marketing investment in lead generation
programmes
Declining ratios ,may indicates ineffective
marketing activities.
Determine efficiency by correlating lead
generation to new client acquisition results
New client
acquisition
RFP & collateral marketing material, targeted
advertising, strategic investment tactics
Marketing’s contribution to the cost of
acquisition
(Marketing’s cost to support client retention
divided by total retention budget comprising
contributions from Marketing & other
departments) multiplied by present value of new
business over 12 months
Increasing result may indicate that marketing
activities are costly
Increasing budget can be justified if retention of
clients are high. If not, identify alternative
marketing tactics- digital vs print formats for
collateral & advertising.
Profitability
& Retention of
Current Clients
On-going communication, special promotion Marketing’s contribution to retention
(Marketing’s cost to support client retention
divided by total retention budget comprising
contributions from Marketing & other
departments) multiplied by client revenues, less
gross margin & lost revenues form clients who
were not retained over a 12 month period
Increasing result may indicate that marketing
activities are costly. It may be worth the
investment for highly profitable clients. Consider
segmenting clients according to potential for
new business & long-term profits & allocates
budgets accordingly.
61
Marketing Performance Measurement and Management Icons Slide
62
Additional Slides
63
Coffee Break
Presentation will continue in 15 minutes11:00 to11:15 a.m.
Bar Graph
64
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2018 2019 2020
Product01
Product02
This graph/chart is linked to excel, and
changes automatically based on data.
Just left click on it and select “Edit Data”.
Product 01
This graph/chart is linked to excel, and
changes automatically based on data.
Just left click on it and select “Edit Data”.
Product 02
Area Chart
65
0
10
20
30
40
50
60
70
80
90
100
DecNovOctSepAugJulJunMayAprMarFebJan
Percentage
Year
This graph/chart is linked to excel, and
changes automatically based on data.
Just left click on it and select “Edit Data”.
Product 01
This graph/chart is linked to excel, and
changes automatically based on data.
Just left click on it and select “Edit Data”.
Product 02
Product 01
Product 02
66
Our Team
Anne Doe
(Marketing Head)
This slide is 100% editable. Adapt it
to your needs and capture your
audience's attention.
John Hill
(Directors)
This slide is 100% editable. Adapt it
to your needs and capture your
audience's attention.
67
About Us
Values Client
This slide is 100% editable. Adapt it to your needs
and capture your audience's attention.
Preferred by Many
This slide is 100% editable. Adapt it to your needs
and capture your audience's attention.
Target Audience
This slide is 100% editable. Adapt it to your needs
and capture your audience's attention.
68
Financial
$150 $350
Text Here
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to your needs and capture your
audience's attention.
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audience's attention.
69
Mission & Vision
Vision
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your audience's attention.
Mission
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your audience's attention.
Goal
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your audience's attention.
70
Thank You
Address
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Contact Number
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Email Address
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Marketing Performance Measurement And Management PowerPoint Presentation Slides

  • 2. 2 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Content Capture Marketing Insights Connect with Customers Build Strong Brands Shape the Market Offerings Deliver Value Communicate the Value Create successful Long-term Growth KPI’s and Dashboard
  • 3. 3 Capture Marketing Insights Gathering Information & Scanning the Environment This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Conducting Marketing Research & Forecasting Demand This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 4. 4 Economics Society Technology Environment LegislationPolitics P E S T E L • Government Policy • Text here • Text Here • Growth Rates and Tax Policies • Text here • Text Here • Population Growth and Demographics • Text here • Text Here • Emerging Technologies • Text here • Text Here • Recycling and Waste Management Policies • Text here • Text Here • Laws regarding consumer protection • Text here • Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. PESTEL Analysis
  • 5. 5 Threats • What are our Competitors doing that we are not? • Are there any government regulations that could hamper our business? • Text here. Strengths • What is the USP of Business? • How are you better than competitor? • Text here Weaknesses • What sort of skills require to work on? • What are the require resources? • Text here Opportunities • Are there any untouched potential market areas? • Text here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. SWOT Analysis
  • 6. Global Market Potential Graphical Format 6 Market Size Growth Size Region In Billion In % USA $ 200 10% Brazil $ 250 8% Africa $ 305 5.2 % Australia $500 15 % Russia $ 420 20 % USA Brazil Russia Australia Africa This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 7. Global Market Potential Tabular Format 7 Region Market Analysis 2016 2017 2018 2019 2020 CAGR (2016 - 2020) Europe Market Value (US $ Mn) xx xx xx xx xx xx Market Volume (* 000 Units) xx xx xx xx xx xx Asia Pacific Market Value (US $ Mn) xx xx xx xx xx xx Market Volume (* 000 Units) xx xx xx xx xx xx North America Market Value (US $ Mn) xx xx xx xx xx xx Market Volume (* 000 Units) xx xx xx xx xx xx Middle East & Africa Market Value (US $ Mn) xx xx xx xx xx xx Market Volume (* 000 Units) xx xx xx xx xx xx Latin America Market Value (US $ Mn) xx xx xx xx xx xx Market Volume (* 000 Units) xx xx xx xx xx xx Total Market Value (US $ Mn) xx xx xx xx xx xx Market Volume (* 000 Units) xx xx xx xx xx xx This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 8. 8 Survey Result 1 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Survey Result 2 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Survey Result 3 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Survey Result 4 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Survey Result 5 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Market Survey Insights Add your Key takeaways from this slide Add your Key Summary Here
  • 9. Market Opportunity Analysis 9 Can Benefit Convince Target Markets? Can Target Markets Be Reached With Cost Effective Media & Trade Channels? Are Benefits Better Than Competitors? Is It Profitable? Possess Resources To Deliver Benefits? Market Opportunity Analysis • To evaluate opportunities • To determine attractiveness & probability of success This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 10. 10 Connect with Customers Creating Customer Value and Loyalty This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Analysing Business Markets This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Analyzing Consumer Market This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Identifying Market Segments & Targets This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 11. Creating Customer Value 11This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Capture value from Customers in return Understand the marketplace, customer needs and wants • Research the marketplace, customer needs and wants • Manage marketing information and customer data • your text here • your text here 01 Design a customer driven marketing strategy • Select customers to serve: Segmentation and targeting • Design a value proposition: Differentiation and Positioning • your text here • your text here 02 Construct an integrated marketing programme • Product (or service) design and building strong brands • Pricing and making attractive • Place (Distribution): making available • Promotion: communicate customer value • your text here • your text here 03 Build profitable relationships and create delight • CRM: building strong relations with target customers • PRM: building strong relations with marketing partners • your text here • your text here 04 Capture Value from customers to create profit and customer equity • Create customers satisfaction and delight • Capture Customers lifetime value • Increase market share and share of customers • your text here • your text here 05
  • 12. Creating Customer Loyalty 12 Titles Description Earn Points And Redeem For Rewards Receive Cashback Relative To Their Transaction Spend Rewards For Privilege Member Only Advantages Flexible And Offers Control Easy To Manage Most Profitable (For Elite Members Only) Disadvantages Text Here Text Here Text Here Typical Offers Text Here Text Here Text Here Sample Programs Text Here Text Here Text Here Your Text Here Text Here Text Here Text Here Loyalty Programs Bonus Points Rebate Program Recognition Program This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 13. 13 Initial Consideration Active Evaluation • Out - of – pocket cost share • Financing • Care setting preference • Location • View ratings / reviews • Quality / outcomes scores Closure • Shopping cart with check – out • Oder management / concierge service • Order Modifications • Merchant processing (consumer payment) • EFT (health plan payment) Post - Purchase • Online EOB (PDF) • Enter ratings / reviews • Net promoter score / surveys Customer Purchase Stages 01 02 03 04 • Incentives • Seasonal promotions • Online catalog with known prices • Benefits-integrated guided search • Care management notifications/alerts It explains the buying behavior, define the prime factors to increase the market acceptance This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 14. Moderating Effect on Consumer Decision Making 14 66% 77% 65% 95% 76% 73% 57% 5% 35% 25% 57% 55% 86% 53% 60% 60% 66% 16% 36% 44% 80% 55% 38% 30% 58% 23% 23% 23% 58% 85% 47% 8% 18% 18% 22% 22% 17% 21% 62% 21% 17% 14% 32% 9% 48% 29% 12% 20% 58% 78% 28% 78% 8% 30% An endorsement from an celebrity Recommendations from a friend / Family SMS / text message ad Video game advertising Online review by someone you do not know An endorsement from an online personality Recommendation from within your social media circle Recommendation from within your social media circle Television ads Ads delivered through social media platforms 70% 60% 50% 48% 40% 35% 30% 25% 20% Text Here 14-18 19-25 26-32 33-49 Baby Boomers 69+ Millennials Gen X 50-68 Matures 1 2 3 4 5 6 7 8 9 10 Low Impact High Impact This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 15. Medium that Influence Purchase Decision 15 Stage 1 Initial consideration Set Stage 2 Active Evaluation Stage 3 Moment of Purchase 15 52 75 0 10 20 30 40 50 60 70 80 90 100 Advertising Previous Usage Word of Mouth 20 28 32 0 10 20 30 40 50 60 70 80 90 100 Previous Usage Advertising Word of Mouth 8 46 30 0 10 20 30 40 50 60 70 80 90 100 Word of Mouth Shopping Internet Information 25 35 40 0 10 20 30 40 50 60 70 80 90 100 Previous Usage Advertising Word of Mouth 18 32 85 0 10 20 30 40 50 60 70 80 90 100 Word of Mouth Shopping Internet Information 20 50 70 0 10 20 30 40 50 60 70 80 90 100 Previous Usage Advertising Word of Mouth In Mature Markets In Developing Markets This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 16. Analysing Business Situation 16 Market Size This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Target User This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Market Trend This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Major Competitors This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Service Available This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Funds Available This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Analyse Business Markets
  • 17. 17 • Region -Text Here • Country -Text Here • Population -Text Here • Climate -Text Here • Age -Text Here • Gender -Text Here • Ethnicity -Text Here • Nationality -Text Here • Occupation -Text Here • Income -Text Here • Family Size - Text Here • Lifestyle –Text Here • Personality -Text Here • Values -Text Here • Interest -Text Here • Brand Loyalty -Text Here • Benefits Sought -Text Here • User Status -Text Here • Usage Rates -Text Here • Occasion -Text Here • Readiness to Buy -Text Here Geographic Demographic Psychographic Behavioral Consumer Market Segmentation Segmentation is done on the basis of the mentioned parameters, you can fill in the details as per the requirements Market Segmentation This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 18. Business Market Segmentation 18 Segmentation is done on the basis of the mentioned parameters, you can fill in the details as per the requirements Personal Characteristics Situational Factors Purchasing Approaches Operating Variable Demographics • Buyer Seller Similarity - Text Here • Attitude towards Risk - Text Here • Loyalty -Text Here • Urgency -Text Here • Specific Application - Text Here • Size of Order -Text Here • Purchasing Function - Text Here • Power Structure -Text Here • Nature of Existing Capabilities -Text Here • Technology -Text Here • User/ Non User Status -Text Here • Customer Capabilities -Text Here • Industry -Text Here • Company Size -Text Here • Location -Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 19. 19 Geographic Economic Political-Legal Cultural International Market Segmentation Segmentation is done on the basis of the mentioned parameters, you can fill in the details as per the requirements • Region -Text Here • Country -Text Here • Population -Text Here • Climate -Text Here • Language -Text Here • Occupation -Text Here • Income -Text Here • Nationality -Text Here • Country -Text Here • Interest -Text Here • Lifestyle -Text Here • Beliefs -Text Here • Social Groups -Text Here • Ethnicity -Text Here • Values -Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 20. 20 Build Strong Brands Creating Brand Equity This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Develop Strategic Positioning This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Crafting Brand Positioning This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Dealing with Competition This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 21. Create Brand Equity 21 Brand Loyalty Brand Awareness Perceive Quality Brand Association Other Proprietary Assets • Reduce marketing costs • Trade Leverage • Familiarity – linking • Signal of substance / commitment • Reason to buy • Price • Channel member interest • Differentiating / Positioning • Reason to buy • Create positive attitude / feelings • Competitive advantage Provides value to customers by enhancing customer’s: • Confidence in the purchase decision • Use satisfaction Provides value to firm by enhancing: • Brand Loyalty • Prices/ Margins • Brand extensions • Competitive advantage Future Performance Indicators /Effects Category Brand EquityThe purpose of the slide is to provide a framework of value This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 22. Crafting Brand Positioning 22 How The Brand Makes Me Look This slide is 100% editable. Adapt it to your needs and capture your audience's attention. How The Brand Makes Me Feel This slide is 100% editable. Adapt it to your needs and capture your audience's attention. How I Would Describe The Product This slide is 100% editable. Adapt it to your needs and capture your audience's attention. What The Product Does For Me This slide is 100% editable. Adapt it to your needs and capture your audience's attention. You can decide on the basis of below mentioned parameters how you want to position the brand in the minds of the target audience
  • 23. Brand Positioning Framework 23 Risky What Customers Want What You Have To Offer What Competition Has To Give Don’t even think about this Ideal Positioning Competitor positioning This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 24. 24 Develop Strategic Positioning Differentiation Write Your Strategy Based On Product Differentiation Comprehensive Cost Leadership Write Your Strategy Based Cost Leadership Focus on Priorities Mention Your Key Focus Areas Superior Quality Moderate Prices Customer Value STRATEGIC TARGET
  • 25. Competitive Analysis 25 Company & Product Target Customers Key Benefits Price Value Proposition Quality Conscious Consumers Of Chicken Tenderness 10% Premium Safety-conscious Upscale Families Durability & Safety 20% Premium Convenience-minded Pizza Lovers Delivery Speed & Good Quality 15% Premium Good Pizza Delivered Promptly At Your Doorstep With Moderate Prices Evaluating the product on the basis of commonly used parameters which can be altered as per customer requirements This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 26. Market Competitiveness- Ratings 26 Key Success Factors Own Competitor 1 Competitor 2 Competitor 3 Financial Position Advertising Market Share Brand Image Customer Loyalty Product Range Distribution Price Competition Geographical Expansion Ratings This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 27. Market Competitiveness- Score 27 Key Success Factors Weight Rating Weighted Score Rating Weighted Score Rating Weighted Score Financial Position 0.8 3 0.32 4 0.28 3 0.24 Advertising 0.12 4 0.63 5 0.32 2 0.36 Market Share 0.12 5 0.96 3 0.45 1 0.48 Brand Image 0.10 3 0.45 1 0.15 3 .012 Customer Loyalty 0.12 5 1.23 4 0.63 3 0.36 Product Range 0.08 4 4.36 3 1.30 2 0.20 Distribution 0.10 4 0.00 3 2.30 4 0.28 Price Competition 0.08 4 5.01 2 0.40 5 2.80 Geographical Expansion 0.10 4 1.06 2 0.9 1 1.56 Total Score 1 6.45 10 4.05 Own Competitor 1 Competitor 2 Competitor 3 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 28. 28 Shape the Market Offerings Setting Product Strategy This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Designing & Managing Services This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Developing Pricing Strategies & Program This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 29. Setting Product Strategy 1/4 29 Mention Your Key Strategies / Comments Here Key Attributes Of Your Product / Solution Mention Your Key Strategies / Comments Here Business Model Mention Your Key Strategies / Comments Here Price Positioning Mention Your Key Strategies / Comments Here Market Position This slide is 100% editable. Adapt it to your needs and capture your audience's attention. What Are You Trying to Market?
  • 30. Setting Product Strategy 2/4 30 Mention Your Key Strategies / Comments Here Targets Market Mention Your Key Strategies / Comments Here Initial Market Penetration Strategy Mention Your Key Strategies / Comments Here Launch Team Mention Your Key Strategies / Comments Here Channels / Partners WHO Should be Involved internally & Externally This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 31. 31 Value Proposition & Key Message for Setting Product Strategy 3/4 Customers This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Channels This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Audience This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Why Should They Adopt It?
  • 32. 32 External Activities This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Tools For Customers This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Tools For Internal Audience This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Setting Product Strategy 4/4 HOW and WHERE should it be done?
  • 33. Designing & Managing Services 1/2 33 Survival Maximum Current Profit Maximum Market Share Product-Quality Leadership Maximum Market Skimming Rational Behind Choosing the Objective This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 34. 34 Designing & Managing Services 2/2 Market Skimming Value Pricing Loss Leader Psychological Pricing Competitor Pricing Predatory Pricing Cost-plus Pricing Penetration Pricing Contribution Pricing 01 02 03 04 05 06 07 08 09 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 35. 35 01 Enter the “Name of Strategy here • Write your comments here stating the reason behind selecting this particular strategy Developing Pricing Strategies and Programs 1/4 Strategy for Introducing this price • Enter your key strategy here i.e. which geography you are planning to introduce the price first 02
  • 36. 36 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Basic $10 Per month Pro $20 Per month Advanced $30 Per month Business $40 Per month Platinum $50 Per month This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Developing Pricing Strategies and Programs 2/4
  • 37. Developing Pricing Strategies and Programs 3/4 37 Private Plan 10s per month 1 GB Bandwidth 10 MB Max File Size 3 GHZ CPU 256 MB Memory Get Private Plan Business Plan 20s per month 10 GB Bandwidth 50 MB Max File Size 5 GHZ CPU 1024 MB Memory Get Business Plan Unlimited Bandwidth No Maximum File Size Mega Plan 50s per month 5 GHZ CPU 4 GB Memory Get Mega Plan This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 38. 38 Developing Pricing Strategies and Programs 4/4 Basic Placeholder Description Placeholder Text Text $9.90 Subscribe Premium Placeholder Description Placeholder Text Text $9.90 Subscribe
  • 39. 39 Deliver Value Manage Channel Partner This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Managing Retailing, Wholesaling, & Logistics This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 40. 40 Manage Channel Partner 1/3 Face-to-Face & WebEx Training Prepare advanced, hands on training program & deliver it live via WebEx Training & it includes the following: Point A Point B Point C Channel Flash Email Newsletter To Provide recent news on promotions, incentives, sales tools & more. Add other details as well like person who is accountable for implementing, timelines etc Video Library When it is to be launched All Trainings, instructed guide & announcements will be available on (mention platform name)
  • 41. Manage Channel Partner 2/3 41 Tier 1 Channel Partners Tier 2 Channel Partners Mention Key Comments Name1 Mention Key Comments Name2 Mention Key Comments Name3 Mention Key Comments Name1 Mention Key Comments Name2 Mention Key Comments Name3 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 42. Manage Channel Partner 3/3 42 Sr. No. Product / Service Pricing Pricing Rational 1 Product 1 Text Here Text Here 2 Product 2 Text Here Text Here 3 Product 3 Text Here Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 43. Managing Retailing, Wholesaling, & Logistics 1/2 43 Supply Manufacturing Distribution & Warehousing Retail Consumer End Customer Second Tier Supplier First Tier Supplier First Tier Supplier Second Tier Supplier Supply Side Demand Side Information Flow Physical Flow Logistics Supply Chain Management Purchasing & Supply Management Materials Management Physical Distribution Management This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 44. 44 Managing Retailing, Wholesaling, & Logistics 2/2 Complete Previous Expenditure Records & Volumes Expenditure Divided by Items & Sub Items Expenditure by Division, Department or User Expenditure by the Supplier Future Demand Projections or Budgets The 5 major segment that are analyzed in the first stage are as follows
  • 45. 45 Communicate the Value Marketing Reach by Channels This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Designing & Managing Integrated Marketing Communications This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 46. Designing and Managing Integrated Marketing Communication 46 Print Ads Online Advertising Trade Fairs Tele Marketing Referrals Direct Mail Canvassing This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 47. Marketing Reach by Channels (1/2) 47 Online Marketing Offline Marketing Target Audience SEO Blogs Email PPC Affiliates Social Media Print Ads Sponsorships Radio Events We have listed down a few ways through which you can acquire customers, you can choose any basis of your requirements This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 48. Marketing Reach by Channels (2/2) 48 10% 25% 30% 21% 6% 8% This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Emails Online Media Tele Marketing Trade Fairs Print Ads Referrals
  • 49. 49 Create Successful Long- term Growth Introducing New Market Offerings This slide is 100% editable. Adapt it to your needs and capture your audience's attention. New Product Detailed Overview This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Tapping into Global Markets This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 50. Introducing New Market Offerings- Product Introduction Idea • Explain the product idea in brief: e.g. to lock & unlock door from your smartphone • Text Here Product Details • Explain the product idea in detail for e.g. Requirement of the product • Technology used • Benefits Now is the best time to explain your product idea in an effective manner so that the audience gets immersed in it right from the beginning 50
  • 51. New Product Detailed Overview 51 Strategic • Degree To Which Project Aligns With Business Strategy • Strategic Importance Product Advantage • Unique Benefits • Meets Customer Needs Better • Value For Money Market Attractiveness • Market Size • Market Growth • Competitive Situation Synergies • Market Synergies • Technological Synergies • Manufacturing/Processing Synergies Technical Feasibility • Technical Gap • Complexity • Technical Uncertainty Profitability Analysis • Expected Profitability (Magnitude ; E. G. NPV ) • Return(e.g. IRR) • Payback Period • Low Cost And Fast To Do This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This step is crucial to ensure that unsuitable ideas are rejected as soon as possible as Ideas need to be considered objectively
  • 52. Tapping into Global Markets 52 20% North America 30% South America 15% Australia 35% Asia This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 54. Marketing Management Dashboard 1/5 54 2020/01/21 2020/01/22 2020/01/23 2020/01/24 2020/01/25 2020/01/26 2020/01/27 2020/01/28 2020/01/29 2020/01/30 Daily Impressions by Campaign – Last 12 Weeks 80 40 50 20 0 10 20 30 40 50 60 70 80 90 Category 4 Category 3 Category 2 Category 1 CPA by Campaign – Last 12 Weeks 45% 24% 20% 11% Acquisition by Campaign – Last 12 weeks Total Spend vs Total Budget of 105.00$ 70% Campaign 1 vs Budget of 25.000$ 30% Campaign 2 vs Budget of 30.000$ 60% Campaign 3 vs Budget of 50.000$ 80% 586 Total Impressions 2580 Total Click 250 Total Acquisitions 147 Cost Per Acquisition
  • 55. Marketing Management Dashboard 2/5 55 Campaign Performance (today) Cost Per Conversion $30.36 Conversion Rate 5% CTR 2%$2125 Total Spend 10 Conversions $200 20 $25 10% $5200Cost Per Conversion $40.5 Average CTR 12.36% Total Spend $3200 100 300 500 700 900 1100 1300 10 May 2020 11 May 2020 12 May 2020 13 May 2020 14 May 2020 15 May 2020 16 May 2020 17 May 2020 18 May 2020 Clicks vs Conversion Clicks Conversions 30 50 20 70 0 20 40 60 80 Campaign 1 Campaign 2 Campaign 3 Campaign 4 Conversion Per Campaign $0 $20 $40 Campaign 1 Campaign 2 Campaign 3 Campaign 4 Cost Per Conversion Per Campaign $30 2%
  • 56. Marketing Management Dashboard 3/5 56 0 2 4 6 8 0 2 4 6 8 10 Feb-20 Mar-20 Apr-20 May-20 Jun-20 Jul-20 Aug-20 Sep-20 Oct-20 Nov-20 Dec-20 Revenue & Sales – Last 12 months Amount Product 2.563 Net Profit 200 Active Customers 10.362 Solid Units 4.560 Total Revenue 24% 30% 20% 40% 20% 30% 26% Sales by Product Category 30 20 20 30 Customers by Region 0 10 20 30 40 50 60 0 10 20 30 40 50 New Customer Signups
  • 57. Marketing Management Dashboard 4/5 57 0 1 2 3 4 w1 w2 w3 w4 w5 w6 w7 w8 w9 w10 w11 w12 w13 w14 w15 Bounce Rate By Week Of Year 0 10 20 30 40 50 w1 w2 w3 w4 w5 w6 w7 w8 w9 w10 w11 w12 w13 w14 w15 Visits By Week Of Year 45% 25% 20% 10% Direct DisplayOrganic Paid Traffic Sources 1.029.973 Visits 35 Sec Avg Session Duration 2,6 Pages Per Visit 30% Bounce Rate 1.53.258 Page Views 30% Goal Conversion 2 5 3 4 0 1 2 3 4 5 6 Category 1 Category 2 Category 3 Category 4 Visitors by User Type 8% 12% 20% 0% 10% 20% 30% Direct Paid Search Organic Top 3 Channels by Conversion 8% 12% 20% 0% 5% 10% 15% 20% 25% Direct Paid Search Organic Top 3 Campaigns by Conversion 8% 12% 20% 0% 5% 10% 15% 20% 25% Direct Paid Search Organic Top 3 Pages by Conversion
  • 58. Marketing Management Dashboard 5/5 58 0 20 40 60 80 100 120 Co. 1 Co. 2 Co. 3 Co. 4 Co. 5 Co. 6 Co. 7 Co. 8 Co. 9 Co. 10 Co. 11 Co. 12 Co. 13 Daily Marketing Spend Last 30 days Revenue 8.361 Spend 2.569 ROI 320% 30% Display 60% Organic 40% Paid 80% Referral ROI Per Marketing Channel
  • 59. Marketing Management KPI Metrics 1/2 59 Business Objectives KPI 1 KPI 2 KPI 3 KPI 4 KPI 5 Awareness Social Community Growth Share of Influencer’ Voice Volume Per Conversation & Reach Ratio Of Positive , Negative & Neutral Sentiment Traffic To Product Pages Engagement Percent Of Community Interacting With Content Interaction Per Followers Content Virality & Velocity “ Likes”, Re-tweets, Shares, Mentions, Etc Campaign #Hashtag Use Lead Generation Cost Per Lead From Social Channel Social Media ‘S Assist In Purchase Path Qualified Sales Leads From Social Reach Within Target Audience # Of White Paper Downloads Demand Gen / Conversion Direct Attribution- Revenue & Trial Downloads Through Tracked Links Cost Per Acquisition Conversion Rates & Average Order Value From Social Channels Revenue Attribution For Key Influencers On-site Product Review Influences On Conversion Rates Customer Support Cost Savings (Call Deflection) Avg. Time To Issue Resolution Chane In Sentients Around Support Issue Number Of Issues Resolved Issue Resolution Rate Per Agent Advocacy Number Of Active Advocates Share Of Influence Percent Of Brand Communication Driven By Advocates Influence Score & Reach Of Advocates Revenue Attributable To Advocates Product Innovation Number Of Product Ideas Submitted Number Of Ideas Included In Product Developing Number Of Bugs Reported & Fixed Size Of Community Providing Product Feedback Engagement Rates In Product Forums
  • 60. Marketing Management KPI Metrics 2/2 60 KPI Activities Metrics Calculation Trend Indication Demand generation Direct & Indirect Indications at event, trade show, on-line subscription, document downloads, advertising etc. Cost Per Lead; Cost per Sales Appointment; Response rate Number of Lead/sales appts/ responses divided by marketing investment in lead generation programmes Declining ratios ,may indicates ineffective marketing activities. Determine efficiency by correlating lead generation to new client acquisition results New client acquisition RFP & collateral marketing material, targeted advertising, strategic investment tactics Marketing’s contribution to the cost of acquisition (Marketing’s cost to support client retention divided by total retention budget comprising contributions from Marketing & other departments) multiplied by present value of new business over 12 months Increasing result may indicate that marketing activities are costly Increasing budget can be justified if retention of clients are high. If not, identify alternative marketing tactics- digital vs print formats for collateral & advertising. Profitability & Retention of Current Clients On-going communication, special promotion Marketing’s contribution to retention (Marketing’s cost to support client retention divided by total retention budget comprising contributions from Marketing & other departments) multiplied by client revenues, less gross margin & lost revenues form clients who were not retained over a 12 month period Increasing result may indicate that marketing activities are costly. It may be worth the investment for highly profitable clients. Consider segmenting clients according to potential for new business & long-term profits & allocates budgets accordingly.
  • 61. 61 Marketing Performance Measurement and Management Icons Slide
  • 63. 63 Coffee Break Presentation will continue in 15 minutes11:00 to11:15 a.m.
  • 64. Bar Graph 64 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 2018 2019 2020 Product01 Product02 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. Product 01 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. Product 02
  • 65. Area Chart 65 0 10 20 30 40 50 60 70 80 90 100 DecNovOctSepAugJulJunMayAprMarFebJan Percentage Year This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. Product 01 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. Product 02 Product 01 Product 02
  • 66. 66 Our Team Anne Doe (Marketing Head) This slide is 100% editable. Adapt it to your needs and capture your audience's attention. John Hill (Directors) This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 67. 67 About Us Values Client This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Preferred by Many This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Target Audience This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 68. 68 Financial $150 $350 Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 69. 69 Mission & Vision Vision This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Mission This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Goal This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 70. 70 Thank You Address # street number, city, state Contact Number 0123456789 Email Address emailaddress123@gmail.com