3. Indicate whether you Agree or Disagree
1. I am interested in interacting with each people who are both like me
and different from me.
2. I am sensitive to the concerns of all minority and majority groups in
our multicultural country.
3. I can sense when persons from other cultures seem not to understand
me or get confused by my actions.
4. I have no fear communicating with persons from both minor and
major cultural groups.
4. 5. People from other cultures may get angry with cultural
affiliates.
6. I deal with conflicts with people from other cultures
depending on the situation and their cultural background.
7. My culture is inferior to other cultures.
8. I can manage my behavior when dealing with people of
different cultures.
9. I show respect to the diverse communication practices of
other people.
6. Initializing
Living in a globalized world, you encounter people with diverse
cultures backgrounds. Such interactions occur in social, educational,
political and commercial settings. Hence in today’s era of increased
global communication, it is imperative to understand intercultural
communication for us to enhance our intercultural awareness and
competence. Intercultural competence is essential for us to live
harmoniously despite our differences in cultures.
Concept Grounding
Intercultural communication refers to interaction with people from
diverse cultures (Jandt, 1998).
7. Forms of Intercultural Communication (Jandt, 1998)
1. Interracial communication – communication with
people from different races.
2. Interethnic communication – interacting with people
of different ethnic origins.
Physical appearance
Color of skin
Height
Hair
Eyes Color
Ethnic – Broadly Define
Religious
Language
Tribal
Culture
8. 3. International communication – communicating
between representatives from different nations.
4. Intracultural communication – interacting with
members of the same racial or ethnic group or co-culture.
10. According to Gamble and Gamble (2008),
Communication Style among culture
differs; It may be
• High-context communication
• Low-context communication
11. High-context communication is a tradition-linked
communication system which adheres strongly to
being indirect.
Low-context communication is a system that
works in straightforward communication.
13. 1. Recognize the validity and differences of
communication styles among people.
America
shake hands
Korea
bow
UK & USA
okay
Japan
money
Russia
zero
Brazil
insult
14. 2. Learn to eliminate personal biases and prejudices.
Don’t use the same approach
worldwide.
Compliment or Insult?
15. 3. Strive to acquire communication skills necessary
in multicultural worlds.
Sign of honesty or disrespect?
To stop or permission to
speak?
Hello
Nǐ hǎo
Konnichiwa
Anyoung
Bonjour
Thank
You
Xie xie
Arigato
kamsahamnida
merci