Administrative Assistant

1. SHERRY MANNING
5415 Connecticut Ave., 503
Washington, DC 20015
202-247-5465
S.Manning238@outlook.com
Administrative Assistant with over 5 years of experience typing documents and preparing reports for database
management using MS Office Excel spreadsheets and MS Word software. Excellent analytical, problem solving, and
research skill that is able to handle multiple projects producing high quality, fast-paced, deadline-oriented environment
WPM 45, Excel 100%, Word 100%
Professional Experience_____________________________________________________
Hyatt Publications Oct. 2014 - Dec. 2014
Administrative Assistant
● Processed 75% of correspondence using MS Office Word software.
● Opened, sorted and distributed incoming and outgoing mail on a daily basis.
● Promoted publication by making outbound calls to prospective clients by using leads software for marketing products
and services.
● Made weekly deposits and recorded transactions using Intuit QuickBooks accounting software.
● Answered telephone, took messages and transferred calls to business manager and staff.
City of Jacksonville Aug. 2014 - Oct 2014
Accounting Clerk
● Coded 70% of invoices to the correct generalledger accounts.
● Used knowledge of accounting principles to assist accountant with correcting past invoices by accessing financial
information for entry of invoices in computer system using in-house accounting software.
● Created 30% of documents using MS Office Word software.
● Completed client research for database management and logged information using MS Office Excel spreadsheets.
Sutoova Digital Sept 2009 - Nov 2009
Office Manager
 Processed payroll, recorded daily transactions, and entered deposits in general ledger using Intuit QuickBooks.
 Created and maintained spreadsheets for inventory used by corporate office using MS Office Excel spreadsheets.
 Assisted CPA with entering correct information for end of year financial statements.
 Typed documents, email and memos using MS Office Word software.
 Opened, sorted and distributed incoming and outgoing mail on a daily basis.
 Answered telephone, took messages and transferred calls to business manager and staff.
Dial America June 2013 - Jan 2014
Customer Service
 Handled 50+ incoming calls per day relating to signing up new customers, updating personal information
and retrieving requested information.
 Assisted members and providers with health insurance eligibility, benefits, and
enrollment questions.
 Operated computers programmed with medical claims software for payments and review.
Convergys Sept 2010 - Sept 2011
Customer Service
 Handled 50+ incoming calls per day relating to signing up new customers, updating personal information
and retrieving requested information.
 Assisted customer with billing questions and took payments
 Assisted customers with technical support issues with cable.

2. Sherry Manning
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Education_________________________________________________________________
Bellevue University, Bellevue, NE
MBA, Concentration in Accounting
B.S., Business(2012)
Pensacola Junior College, Pensacola,FL
A.A., Computer Information Systems (2003)
Volunteer Work_____________________________________________________________
National Museum of Natural History Sept 2017 - Present
Visitor Experience Ambassador
 Welcoming visitors and orientating them to the exhibitions tours and special programs within the museum.
 Answering questions regarding all the different programs and exhibition throughout the museum.
Enrichment Opportunities
 Providing high quality education programs for all ages.
Computer Skills_____________________________________________________
MS Office (Word, Excel, Access, PowerPoint, Outlook)
QuickBooks, BAAN, Front Page, In-House Accounting Software,
Basic Knowledge of C++, Turbo Pascal, HTML, COBOL