1. SHAWN SOLOMON, FPC
1313 Hampton Drive,Atlanta,GA30350 | H: 470-375-7928 | C: 404-403-9251 |
shawn.solomon@comcast.net
PROFESSIONAL SUMMARY
More than fifteen years successful experience in client service and support with recognized
strengths in project management, human resources, payroll, and HRIS systems. Extensive experience
in scheduling, processing payroll and payroll tax reports/filings, and HR compliance. Tested
proficiencies in recruitment, development, training, and supervision of client service employees.
CERTIFICATIONS
Fundamental Payroll Certification, 2014 - APA
Medical Billing and Coding Certification, 2006 - AAPC
CORE QUALIFICATIONS
Project Management CRM Systems
FLSA Compliance Needs Assessment
Training and Development Operations Management
Account Management Creative Problem Solving
EXPERIENCE
12/2009toCurrent Implementation Consultant
ADP, LLC Alpharetta,GA
Managed new client implementation projects with focus on
expectation and change management.
Strengthened relationships with sales partners across the country which
increased product growth potential.
Worked on a team assembled to identify the leading causes for client
loss on ADP Resource product.
Worked with sales and implementation to set proper expectations to
ensure client satisfaction.
Conducted live product demonstrations and trainings both virtually and
in person for prospective and current wholesale clients.
Partnered with all departments over the business unit and across
business units to assist clients and sales partners.
Successfully led key BPI projects which resulted in business process
improvements and increased efficiencies.
Conducted analysis to customize HRIS software for new clients and
ensure client expectations are met.
Ensured communication to stakeholders as well as the project team
was concise and delivered timely
Successfully led a team tasked with automating transitions between
ADP Run and ADP Resource
Worked with sales professionals nationwide on strategy, product
knowledge, processes and procedures.
Supported wholesale partners in opening new accounts and upgrading
existing service.Worked on a team to develop training for
temporary/contract associates.
Partnered with leaders in Specialty Products to create reference
materials and update marketing collateral for sales partners on RUN©
Powered by ADP Payroll for Accountants product.
10/2005to01/2009 Senior Team Leader
Target Stores Duluth, GA
Managed a team of 10 including 2 specialists and 8 team members.
Supported and trained team members to be knowledgeable and strive to
give Fast, Fun, and Friendly Service.
Maintained quality control/satisfaction records, constantly seeking new
ways to improve guest service.

2. 2006
2003
Communicated new sales strategies and company programs accurately
and on time.
Quickly and effectively resolved guest challenges by listening,
empathizing, and thinking critically.
10/2005 Sales Manager
Rhodes Furniture Duluth, GA
Recruited, trained and developed new salespeople.
Facilitated weekly sales meetings to ensure all company programs,
goals, and sales strategies were communicated effectively.
Built great relationships with clients that resulted in return business and
referrals.
01/2005 Marketing Representative
Ranger American of Georgia Norcross, GA
Worked in KB Homes Design Center and guided new home owners
through the design process of their home theater and security products.
Conducted in home security presentations and safety assessments..
Established relationships to gain referrals and repeat clients.
Medical Billing & Coding
Georgia Medical Institute Atlanta,GA
Business Administration
Louisiana State University at Eunice Eunice, LA
Target Stores Business College Executive Training Program, 2006
Minneapolis, MN
ADP Payroll & Tax Fundamentals, 2010,- Dallas, TX
ADP RUN Implantation & Service Training, 2010 Chicago, IL
ADP Project Manager Training, 2011 - Alpharetta, GA
ADP Resource Implementation & Service Training, 2012 - Alpharetta, GA
ADP Enterprise HR EV4/EV5 Training, 2013 - Alpharetta, GA
ADP Autopay/Workforce Now/PayExpert Training, 2013 - Alpharetta, GA
Fred Pryor Human Resource Management Workshop, 2014 - Marietta, GA
Fred Pryor Project Management Workshop, 2014 - Atlanta, GA
Member of American Payroll Association
Member of Society for Human Resource Management
Member of Project Management Institute
01/2005 to
09/2004 to
EDUCATION
TRAININGS AND WORKSHOPS
PROFESSIONAL AFFILIATIONS