This document is a resume for Sarah J. Stephens, outlining her education and experience in communications, marketing, teaching, and management. She holds a Master's degree in English and a Bachelor's degree in Communication Arts. Her experience includes positions as an adjunct instructor of English, graduate assistant, training sales coordinator, marketing specialist, inside sales representative, and branch manager. She has strong skills in writing, public relations, marketing, problem solving, and event planning.

1. SARAH J. STEPHENS 513-501-1315/stephenss7@mymail.nku.edu
Communications Professional
Talented and professional Communications Specialist and Educator with exceptional verbal and
written communication, organization, and management skills developed through experience as a
marketing coordinator, marketing specialist, branch manager, and in sales.
EDUCATION
Master of Arts in English
Northern Kentucky University / Highland Heights, KY
Bachelor of Art in Communication Arts
Mount Saint Joseph University / Cincinnati, OH
KEY SKILLS
Team Building & Collaboration
Networking and Relationship Building
Written Communications
Public Relations
Marketing
Creative Problem Solving
Reporting
Presentation/Verbal Communications
Meeting & Event Planning
Interdepartmental Collaboration
EXPERIENCE
Adjunct Instructor of English
Northern Kentucky University & Cincinnati State College 2014 – Present
 Curriculum design and implementation for ENG 101: College Writing, ENG 102: College
Writing, ENG 104: Technical Communications, ENG 291: Advanced College Writing, and
RDG 110: Critical Reading.
 Classroom teaching and Management with a focus on effective writing, responding to the
work of others, research, and other practical strategies for success in written communication.
 Student advising and tutoring.
Graduate Assistant Department ofEnglish
Northern Kentucky University 2013 – 2014
 Work with the Graduate Director and Director of the Writing Instruction Program on
special projects.
 Research textbook options.
 Website updates and management.
 Social Media updates.
Training Sales Coordinator
3DVision Technologies, Cincinnati, OH 2012 – 2014
 Responsible for coordinating all customer onsite, classroom and online training.
 Works with appropriate technical personnel to schedule onsite training.
 Follows-up with all event attendees to determine next steps.
 Responds to all customer-training inquiries.
 Quote pricing and availability as required.
 Process and confirm class registrations.

2.  Training sales and fulfillment.
 Generate revenue-tracking reports.
 Produce monthly reports tracking attendance and sales.
Marketing Specialist/Coordinator
Professional Radiology, Inc., Cincinnati, OH 2007 to 2012
 Assisted in the development and implementation of sales & marketing strategies.
 Effectively assisted the Director of Business Development with daily customer follow up,
organization, presentations, and appointment calendar updates.
 Customer service and relationship building with new and existing customers.
 Responsible for creating return on investment tracking and reports.
 Created sales correspondence to multiple level customers.
 Managed small and large-scale events.
 Produced professional writing projects including press releases, editorial content, marketing
materials, web content, and feature articles.
 Produced a monthly newsletter.
Inside Sales
CityBeat Newspaper, Cincinnati, OH 2006 to 2007
Cincinnati Enquirer Cincinnati, OH 2005 to 2006
 Management of established accounts through excellent customer service.
 Advertising sales for print and website media.
 Created,sold, and implemented individualized advertising campaigns.
 Prospected new clients.
 Created Ad copy and design.
Branch Manager
CBS Companies, Cincinnati, OH 2002 to 2005
 Managed staff of severaloffices and onsite employees.
 Increased sales and managed office within expected budget.
 Created marketing/sales materials, job descriptions, and training manuals for sales staff.
 Successfulmanagement of account growth, product service, and business.
 Managed and developed sales strategies and conducted marketing research.
 Produced monthly sales reports, budget reports, and staff productivity reports.
PROFESSIONAL AFFILIATIONS
 Current member of the College English Association
 Association of English Graduate Students, 2013 – 2016
 Licking RiverReview,Creative Non-Fiction Editor, 2016
 Licking RiverReview,Poetry Editor, 2015
 Licking RiverReview,Media Editor, 2014