This document is a curriculum vitae for Santosh Kumar Bajpai. It summarizes his professional experience including roles as a Cloud Deployment Engineer at FOETRON INC, a Desktop Support Engineer at C.I Infotech PVT. LTD and Future Focus Infotech PVT. LTD, and a Customer Support Engineer at Leading Edge Communication PVT.LTD. It also lists his educational qualifications and certifications.

1. CURRICULUM VITAE
SANTOSH KUMAR
Bajpai
ADDRESS:
21 skate Nagar JLN marge Malaviy
Nagar
Jaipur
Tel: 9549937438,9999059790
E-mail :
santoshbajpai1992@gmail.com
Objective
• Intend to build a career with a leading co-corporate of hi-tech environment with committed &
dedicated people, which will help me to explore myself fully and realize my potential. Willing to
workas a keyplayerinChallenging&creative Environment.
Summary of skills
• InstallingandconfiguringWindowsXP/7/8,Server2003, 2008, and Active directory.DNS,DHCP
• Handledproblemswithhardware,software,networking,andothercomputer-related
technologies.
• Technical knowledge of MicrosoftWindows,MicrosoftOffice&DesktopSystems.
PROFESSIONAL EXPERIENCE:
Company : FOETRON INC (MicrosoftNo.1 CloudPartner)
Designation : CloudDeploymentEngineer.
Duration : Jan. 2016 to till date.
Responsibilities: MicrosoftOFFICE 365
Roll and Responsibilities:
• Implement and administer Office365 for Small and Medium businesses.
• Doing Implementation, Configuration and Migration of messaging solution to
office 365 from On-Premises Exchange, Google Apps and other POP/IMAP based mail
systems
• Providing Cloud solutions like User Management, Migration, Mail protection,
email compliance- Journaling, Archiving, Mail flow control, Power Shell, Share Point,
One drive.

2. • Manage Office365, Exchange Online, One Drive and Skype for business as a part
of Microsoft Office 365 suite.
• Communicate with cloud customers on technical & administrative issues via
email, telephone and troubleshoot the technical problems.
• Handle Incident management, change management tickets and Problem
Management.
• Providing Solution for MS Outlook configuring & troubleshooting on Windows
and MAC (Active Sync, IMAP, and POP3).
• Organization: C.I InfotechPVT. LTD
Duration: Sept.2014 to 31 May 2015
Client: ONGCVidesh LTD.
Designation: Desktop Support Engineer
Roll and Responsibilities:
• Installationof PCona network(Ethernetcardinstallation).
• Day to day handlingof Usercallsand implementation.
• Managing DailyUserComplaintsandsolvingproblems.
• InstallingandtroubleshootingSymantecantivirus.
• Installationof XP/win7operatingsystems..
• Installingnetworkandlocal printers.
• TroubleshootingOutlook,MSoffice andotherwindowsissues.
• TroubleshootingandConfiguringinMailsi.e.MicrosoftOutlook2007 and2010.
• Installinglotusnotes andtroubleshooting
• Managing andcontrollingthe applicationissue remotely(Tivoli
• Organization: FUTURE FOCUSINFOTECH PVT. LTD
Duration: Jan 2014 to 4 Sept.2014
Client: IBM INDIA in Noida.
Designation: Desktop Support Engineer
Roll and Responsibilities:
• Installationof PCona network(Ethernetcardinstallation).
• Day to day handlingof Usercallsand implementation.
• Managing DailyUserComplaintsandsolvingproblems.
• Installingand troubleshootingSymantecantivirus.
• Installationof XP/win7operatingsystems..
• Installingnetworkandlocal printers.
• TroubleshootingOutlook,MSoffice andotherwindowsissues.
• TroubleshootingandConfiguringinMailsi.e.MicrosoftOutlook2007 and2010.
• Installinglotusnotes andtroubleshooting
• Managing andcontrollingthe applicationissue remotely(Tivoli)

3. • Organization: LEADING EDGE COMMUNICATIONPVT.LTD
Duration: Jan 2012 to 02 Jan. 2013.
Client: MCD DELHI.
Designation: CustomerSupport Engineer.
Roll and Responsibilities:
• Managing andcontrollingthe applicationissue remotely(VNC)
• InstallingandTroubleshootingMicrosoftoutlook2003 & 2007
• Assemblingthe hardware withcomplete setup.
• InstallingoperatingSystemwithDriver.
• AntivirusInstallationandscanning.
• InstallingPrinterandconfigure theirdrivers.
Operating systems
• Windows2003 and 2008 Server.window xp,vista,7,8 window.
EDUCATIONAL QUALIFICATION:
• M.A fromC.S.J.MUniversityKanpur2015
• B.A.From C.S.J.MUniversityKanpurin2013.
• 12th from(U.P.Board) in2010.
• 10th from(U.P.Board) in2007.
Professional Certification
• Diplomain ComputerHardware and Networking fromJet kingNew Delhi.
Personal Details
• FathersName : Mr. NandKishorBajpai
• Date of Birth : 9 may 1992
• Hobbies : Internetsurfing&reading
• Nationality : Indian
• Material status: married
• LanguagesKnown : Hindi,English

4. Place: NewDelhi
Date: - SANTOSH KUMAR