The resume summarizes the career experience of Umesh Anil Durgavale. He has over 5 years of experience in operations management, project execution, quality management, and customer support roles. His technical skills include SAP installation, Windows OS installation, network administration, antivirus administration, and Microsoft Office. He is seeking a challenging role to further develop his knowledge and capabilities.

1. RESUME
Career Objective
Looking for a challenging environment where I can leverage my knowledge & carry out all
responsibilities with best of my capabilities and while doing so, growing with the
organization and learning newer and better ways of leading an organized and satisfied life.
EXPERIENCE
Employer : Alpha Industries
Site : Bhenslore, Daman, (Gujrat)
Duration : Aug 2013 to Oct 2014
Designation : Manager
JOB RESPONSIBILITIES:
• Operations management and Project Execution
• Project Management, Plant Operations, Process Enhancements, Man Management,
Coordination, Quality Management
• Steering major customers plant audits (Zobele India) related to production,
processes, quality, etc. resulting into attracting new customers as well as retaining
the existing ones.
• Creating invoice & stock entry in Tally ERP 9.2
• Creating COA (Certificate of Analysis) for dispatch
• Stock Handling
• Workers Salary Report.
Employer : Nawany Corp (I) Ltd.
Site : ASL Logistics Pvt. Ltd, (Kalamboli Branch Office)
Duration : June 2011 to June 2013
Designation : Desktop Support Engineer & SAP Operator
JOB RESPONSIBILITIES:
• Creating order in SAP.
• Creating dc (delivery challan) & PGI (Post goods issue) in SAP.
• Creating invoice in SAP.
• Maintained dispatch report & stock report.
• Daily report mailing to the dealers.
• Maintained PO (Purchases order) file.
• Managing regular day-to-day problems logged by users at Helpdesk through GSD
tool & Team viewer.
UMESH ANIL DURGAVALE
Parshuram Patil Chawl, New Mandala village, Sion Trombay Road,
Mankhurd (E) Mumbai: 400088
Mobile: +91-8286112607
Email: umesh.durgavale@outlook.com

2. • Installation of OS and application software’s like Microsoft Dot net, SAP, Oracle, VPN
Client.
• Installation & Configuration of MS Outlook & Lotus Notes mail clients.
• Troubleshooting of hardware related problems, providing hardware support for
desktops & laptop user’s as per requirements regarding system allocation, software
installation, map network drive etc.
• LAN Troubleshooting and provide L-1 Level Network support.
• Deploying OS through Ghost server & PXE Server on Desktops & Laptops.
• Helping to asset management team for yearly asset reconciliation and maintaining
inventory of Desktops and Laptops.
• Maintaining the documentation for the IT assets & daily work reports.
• MS-Office installation, up gradation, troubleshooting Configuring /Managing
• MacAfee Antivirus installation & patch installation.
• Quick Heal total Security Antivirus Installation.
• Troubleshooting and Configuring LAN.
• Creating user account and coping profile in the domain.
• Installation & configuration Network & Local Printers.
• First level network support such as enabling network points on switch & client
connectivity Issues.
• Handling of activities such as checking of virus infected Pcs, Updating Latest
Antivirus
• Install Lotus Notes & Troubleshooting related Problem.
• TMS Related problem
• Rate updating in TMS Program.
Employer : COMAT Technologies Pvt. Ltd. Mulund (E), Mumbai.
Site : LIC SCANING CENTRE. Gawhanpada Mulund (E), Mumbai.
Duration : Non 2010 to March 2011
Designation : Customer Support Engineer.
JOB RESPONSIBILITIES:
• Troubleshooting of hardware related problems, providing hardware support for
desktops & laptop user’s as per requirements regarding system allocation, software
installation, map network drive etc.
• Quick Heal total Security Antivirus Installation.
• MS-Office installation, up gradation, troubleshooting Configuring /Managing
• Handling DHCP, Quick Heal & Mail Server.
• Installation & troubleshooting of Operating System (Win98/ME/XP/2000 Prof. /
Win2k, Win2k3 & Win2k8 Server) & Installation & Configuration.
• Installation & configuration Network & Local Printers.
• LAN Troubleshooting and provide L-1 Level Network support.
• Troubleshooting and Configuring LAN.
• Installation & Configuration of MS Outlook
• Outlook Mail Box installation, configuration & troubleshooting.
• Assigning task to engineers to complete within specific time limit.
• Checking All Daily Activities done by Team.

3. TECHNICAL SKILL
 Sap installation.
 Installation, Configuration and Administration of DNS, DHCP, Antivirus Server.
 Installation, Configuration and Administration of Active Directory Services.
 Installation Of Windows Family Build 32-Bit And 64-Bit OS.
 Understanding of Routing Protocols Such As RIPV2, IGRP, EIGRP and OSPF.
 Conceptual Understanding of TCP/IP Network Services like DNS, DHCP.
 Installation of all Applications software’s & Updating Antivirus.
 Installation of windows XP, Windows server 2003, windows 2007.
 Professional in MS office Word, PowerPoint, Excel (version 2007)
ACADEMIA
 F.Y.B.COM Appeared From Mumbai UNIVERSITY IN 2013
 DIPLOMA IN IT (COMPUTER HARDWARE, INFORMATION TECHNOLOGY, ADVACE
COMPUTER NETWORKING) FROM JETKING VASHI INSTITUTE.
 H.S.C FROM MAHARASHTRA UNIVERSITY WITH 47.50% IN 2008.
 S.S.C. FROM MAHARASHTRA UNIVERSITY WITH 48.93% IN 2006.
PERSONAL DETAILS
DATE OF BIRTH : 24/01/1991
PERMANENT ADDRESS : Parshuram Patil Chawl, New Mandala village, Sion Trombay
Road,
Mankhurd (E) Mumbai: 400088
LANGUAGE KNOWN : Marathi, Hindi and English
MARITAL STATUS : Unmarried
HOBBIES : Playing cricket, Playing Football, Internet surfing,
ALTERNATE EMAIL : umesh.durgavale@outlook.com
I hereby certify that all the above information is true and best of my knowledge.
Date :
Place : Mumbai
UMESH ANIL DURGAVALE