1. Name: Purushottam Vibhute
Email: pvibhute111@gmail.com
Mobile: 9595979694
 Career Objective:
Seeking a challenging position as a Windows administrator, want to work in a
progressive organization that gives me scope to enhance my knowledge and skills in
accordance with the latest trends.
 Career Summary:
• Around 6 Years and 10 Months overall experience in Desktop Management Engineer.
• Currently associated with TechMahindra as TIM Engineer.
• Compressive understanding of system related issues and installing, configuring
Desktop, laptop and servers.
• Team Player for Technical Troubleshooting and Planning.
 Professional Experience
 Current Organization : TechMahindra LTD
 Position: Technical Infrastructure Management Engineer
 Job Location: Hinjewadi, Pune
 Duration: 17th Feb 2014 to Till Date
 Roles and Responsibilities:
• Working/Handling the ticketing tool (BMC Remedy)
• Assisting home users over call to troubleshoot incidents.
• Remotely connecting to users all around the globe via SCCM,MSTSC, MSRA,
Log Mein & MS Lync.
• Active Directory support for end user and require troubleshooting for Active Directory
(Exp Password Reset, Lock Unlock user id, Manage Member of, user share drive path,
Administrative rights, USB access and Mail forwarding )
• Basic knowledge of ADDS, DNS and DHCP.
• Handling Service desk mailbox and routing issue to respective domain teams.
• Troubleshooting of VPN Application like Cisco Any Connect, Citrix and juniper.
• Providing Remote support for Onsite user.
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2. • Installation and troubleshooting of project related applications
• Configuring MS Outlook mail clients and resolving mail access issues
• Troubleshooting internet, intranet and managing internet with proxy
• Settings.
• Managing the Printers & Printer drivers on print servers.
 Professional Experience
 Company : Wipro InfoTech LTD
 Client Site: Honeywell Automation India LTD.
 Position: Desktop Management Engineer.
 Duration: 5th Jan 2012 to 4th Jan 2014
 Roles and Responsibility
• Remedy 7.5.0 tool for Incident Management.
• Configuring and Troubleshooting of Terminal Services.
• Managing to Create/delete User/OU in Active Directory.
• Configuring new printer and Troubleshoot Print Server issue.
• Hands on Experience on Dell servers like PE1900, 2900, 2950 T610, and T710.
• Remote support using RDP, LANDesk, Lync and SCCM application.
• Install, Configure, Manage VMware workstation, ESXI, VCenter, VMware VSphere
Client
• Installation of Guest OS, Creating VM's, Deleting VMs, Templates Creation, Creating a
clone, Provisioning of new VM from template.
• Configuring Network on VMs, Configuring devices on VMs. additional CPU, NIC
Adding disks or disk space to VMs. Adding new ESXI host to a Farm, ESXI Log file
administration. Creating snapshot, Deleting snapshot.
• Hands on Experience in Physical to Virtual (P2V) Migration.
• Installation and configuration of win XP, Win 7, W2K3 and W2K8 OS.
• Installing Software like Adobe Reader, MS-Office, MS Lync, LANDesk, SAP, Cisco Any
Connect, Safe Boot and AutoCAD.
• Basic Knowledge of Networking like IP address, Topology and Networking devices.
• Troubleshooting of VPN Application like Cisco Any Connect.
• Managing & Troubleshooting MS Outlook 2010 and 2013.
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3.  Company :– Wipro InfoTech, Pune (IT Source India Pvt Ltd)
 Duration :- 5th July 2010 To 4th
Jan 2012
 Job Profile :- Desktop Support Engineer
 Roles and Responsibilities:
• Provide technical support to 2200 Desktops & over 100 Laptops.
• Installing, Configuring & Troubleshooting Local & Network Printers.
• Installation & troubleshooting of Windows XP, Win 2000 & Windows server 2003
operating systems.
• Updating the corporate antivirus software Symantec & MacAfee as per the
availability of new patches on websites.
• Installing, Configuring & Troubleshooting software’s i.e. MS-Outlook, MS-
Communicator, Java, MS-Office, Business Object, Remedy, Fast Service, BT
Harrier Tool & Soft phone, Attachment Extra, Adobe Reader.
• Installing, Configuring & Troubleshooting web based application i.e. One Siebel,
Citrix, QTP, QC, Cramer & Bert.
• Configuring and Troubleshooting wireless network for Laptop users.
• For Remote Support use Net Meeting, Remote Desktop and SCCM Remote control
viewer.
 Company :- Genesis Computers from Dec 2009 to June 2010
 Job Location :- Pune
 Job Profile :- Technical Support Engineer
 Roles and Responsibilities:
• Troubleshooting & Maintenance of Hardware Problems.
• Windows 2000,2003 Server, XP, Vista’s Support
• Windows Operating Systems Installation
(E.g. Win 98, Win 2000, Win 2003 server, Windows Xp etc.
• Installation of Computer Devices, drivers,
• Installation & working with Anti viruses like Quick heal, Symantec, MacAfee.
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4.  PROFESSIONAL QUALIFICATION:
Diploma in Computer Hardware & Networking Professionals
From Jetking Institute, Shivaji Nagar in 2009.
 EDUCATIONAL QUALIFICATION:
Qualification Year of passing Board of passing Percentage
B.Com 2008 Karnataka University,
Dharwad
50.75%
P.U.C 2004 Pre- University Board Bangalore 62%
S.S.L.C 2002 Bangalore 52%
PERSONAL SUMMARY:
Name : Purushottam A. Vibhute
Date of Birth : 28 July 1986
Passport No : J5675571
Languages Known : English, Hindi, Kannada, and Marathi.
 DECLARATION:-
I hereby declare that all the statements made in this Resume are true, complete and correct
to the best of my knowledge and belief.
Date:
Place: Pune Signature
(Purushottam Vibhute)
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