This document contains a summary of Ashok Kumar R's work experience and qualifications. He has over 2 years of experience in engineering tech support and has worked at Tasktel Technologees Private Limited and Thorogood Associates India Pvt Ltd. His skills include installing, configuring, and troubleshooting various server and desktop operating systems, Active Directory services, and virtualization. He also has experience with networking, printers, laptop/desktop troubleshooting, and basic router configuration.

1. Ashok Kumar R
Mobile: +91 7406499555, +91 9742068877
E-Mail: ashokdoece@gmail.com
Objectives:
I am a self-motivated engineer aspiring for challenging opportunity that produces quality
contribution to a progressive organization which offers mutual oriented growth & success by
leveraging my experience and skills.
Work Experience&Designation :
 2 years in the field of Engineering Tech support.
SkillsSummary:
 Complete in installing, configuring, troubleshooting and supporting of Server Operating
Systems Desktop Operating Systems (Windows Server 2003, Windows Server 2008, Windows
Server 2012 and Windows 8 and Window 7 and Windows Xp ).
 Configuring Server Role like DNS, DHCP, ACTIVE DIRECTORY SERVICES.
 Windows Server 2012 Hyper-V virtualization configuration for servers.
 Troubleshoot server hardware and software issues and escalate accordingly.
 Hands on experience in administration and maintenance of application services and
Troubleshoot AD user accounts and streamlining the user/group policy and password reset for
the user.
 Configuration, updating and troubleshooting desktop client software, like antivirus Microsoft
Outlook. 2007 and 2010.
 Excellent ability to handle significant workload with experience in managing multiple projects
concurrently in a cross - matrix process environment.
 Maintain and support the Active Directory domain, including the associated accounts and
permissions.
 Troubleshooting problems related to Active Directory.
 Maintain all Audio/Video Equipments.
 Fixing the laptop all hardware issues.
Working Organisation:
 Workingin Tasktel TechnologeesPrivate Limited from May 2014 to till date. Tasktel Technologees
Pvt ltd having so many EPABX Client.
 Am working in one client Company named as Thorogood Associates India Pvt Ltd as a Contract
employee.

2. Tech support Responsibilities:
 Loadingthe windowsImage tothe clientmachine fromthe windowsserver
2012 through WDS withMDT namedas Lighttouch deployment.
 Configure networkprinters&ScannersTroubleshootingthe Problems.
 Troubleshooting LaptopandDesktop,Server.
 Configure Wi-Fi andAccessPoints,Repeaters,BasicLevel Routers.
 Configure BiometricSystems.
 MS Office PackagesInstallation.
 Configure Email ClientThunderbird,Outlook.
 OperatingSystemsUpdating.
 Configure SharingPrinters,andFiles.
 Configure SharingPrintersWindowsDesktoptoLinux Desktop.
 PrinterandScannersDriversUpdating.
 AntivirusInstallationandUpdating.
 WindowsServerOperatingSystemInstallation : 2K3 ,2K8 , 2K12
 ConfiguringServerRoles
 WindowsDesktop,windows Xp,Windows7,Windows8.
 Pushingthe Anti-virusfromthe Antivirusservertothe all clientlaptops.

Global Certification :
1. 410 Installing Configuration WindowsServer 2012.
Academics:
COURSE SCHOOL/ COLLEGE BOARD /UNIVERSITY YEAROF PASSING
M.E., (Applied
Electronics)
Jayam college of engineering
and Technology.Dharmapuri.
Anna University 2012
B.E., ECE Jayam college of engineering
and Technology.Dharmapuri.
Anna University 2009
DIPLOMA
ECE
IRT Polytechnic College,
Bargur
DOTE 2006
HIGHER
SECONDARY
Government Boys Hr.Sec
School. Ellakiyampatti.
State Board 2004
HIGH SCHOOL Adiyaman govt boys Hr.Sec
school.
State Board 2002

3. Personal Data:
D.O.B : 21-09-1686
Sex : Male
Nationality : Indian
Marital Status : Married
Hobbies:
1. Travelling.
2. Listening music’s and watching movies.
3. Like to play cricket.
DECLARATION:
I hereby inform that whateverinformation is provided in this is true as per my
knowledge and belief.
Place : Bangalore (AshokKumar R)
Date :