1. G. SANKARANARAYANAN
75, East Chitra Street, Srirangam, Tiruchirapalli 620006
Tamil Nadu, India
E mail : gsn.narayanan@gmail.com, anirudhnarayan2004@yahoo.com/Mobile:9765056243
Objective: Seeking an opportunityin Project Management, customer care management, Bills receivables management
Summary of Qualifications
Organised and goal oriented, with more than 8+ years’ experience inproject management and a strong customer focus
Analytical problem solver, able to anticipate issues and create new systems that streamline operations, resolves concerns
and improve efficiency.
Skilled in building excellent rapport with clients and team members. Able to delegate effectively and motivate team
members to achieve on-time project completion.
Professional Experience
Tata Technologies Ltd, Pune: Senior Executive-Project Management - Feb, 2008 to Present
Penta Pricol Ltd, Coimbatore: Customer Care Officer-Business Development – May, 2007 to Jan, 2008
Guindy Machine Tools Ltd, Chennai: Assistant Manager-Sales – Dec, 2006 to Mar, 2007
Pricol Ltd, Coimbatore, Customer Care Manager: Business Development – Mar, 1996 to Nov, 2006
Bangalore Pesticides Ltd, Trichy: Executive – July, 1991 to Mar, 1996
Tata Technologies Ltd
Support andmaintainproject management methods to ensure a consistent approachto project delivery
SubmittingweeklyDashBoard Reports ofrevenue tracker analysisfor projects
Analysison monthlyqualitydashboard
Periodical review onCSE (customer satisfaction evaluation)inline withTQMcompliance
Periodical analysis onbudgeted forecast vs actualon monthly
Workingon statement of work, project status reports andother applicable reports
Support businessmanagement procedures to ensure accuracyinfinancialreporting andmonitoring of Actual to Budget.
Revenue Leakage Analysis
Support project management of projects fromstart to finish
Determines, monitors andreviews all project economics to include costs, operationalbudgets, resources
Initiatingfor Offshore PO from onsite
Facilitymanagement for project teammembers
Penta Pricol Ltd
Floating quotationto customers
Followup and visiting customers for procurement of orders andoutstanding payments
Preparation ofmonthlyproduction schedule and co-ordinating withproductionto ensure sales as planned
Logistics management for invoicing and despatches to customers
Billsreceivables management for incoming payment throughSAPsystem
Guindy Machine Tools Ltd
After salesandgeneral administration
Pricol Ltd
Market visit for salesand receivables management
Floating quotationto customers
Promotionof newsales schemes fromtime to time
Preparation ofmonthlyproduction schedule and co-ordination withproduction
Logistics management for despatch ofmaterials
Accounting ofincoming payment throughSAPsystem
Documentationrelatedto salesand warranties
Fieldstaff TE billsmanagement
2. Bangalore Pesticides Ltd
Interaction withfieldpersonnels for order procurement andcollection
Maintaining inventoryandensuring timelysupplies to customers
Maintaining cordial relationshipwith various distributors anddealers
Maintaining cash/Bank bookandpettycash
Education, Training & Certifications
Academic:
M.B.A - Annamalai University, Tamil Nadu
PGDM - Madurai KamarajUniversity, Tamil Nadu
B.Com - Madurai Kamaraj University, Tamil Nadu
SAP Training
Completed in-plant training onSAP-SDat Tata TechnologiesLtd
Completed SAP-SD module training course throughGlobalInfoTech, Pune
Certifications
CertifiedPRINCE2 Practioner inProject Management
Completed training onPMP – Project Management
Software & Technical Skills
MS Office – Word, Excel & PowerPoint
Qlikview – Business Intelligence Analytical Tool
Achievements
Independently handled customer care management of industrial gauges, electronics and fleet management solution
divisions in Pricol from1996 to 2006 to look after sales, bills receivables management, logistics management etc.
Achieved the milestone of minimum 20 million sales & collection in electronics division during the year 2004-05.
Streamlined the outstanding receivables in electronics division during the year 2005-06
Streamlined billing process of Europe PLM billing process during the year 2010-11
Streamlinedthe processof ensuring time bookingapprovals througha periodical analysis of unapprovedreports across the
territories.
Date : 17th March, 2016
Place : Pune (G. SANKARANARAYANAN)