1. ARPITA MANDAL
Key Account Manager/Staffing Manager
E-mail: arpita_mandal88@yahoo.com
Phone: 8335874904
___________________________________________________________________
SUMMARY:
 Total experience is around 2 years out of around 1.5 years of working experience in the
areas of Key Account Management, Contract Staffing, Talent Acquisition, Employee
Relations, On-boarding, Recruitment Process, Outsourcing.
 Expertise in Quality management, Account resource allocation, Client acquisition,
Database management, Data mining, Business Development and Customer Relationship
Management.
 Possess excellent interpersonal, communication and analytical skills with demonstrated
abilities in customer relationship management.
 Involved in full cycle Recruitment process involving sourcing, identifying, and
interviewing, screening and placing personnel in quick turnaround time in contract with
hire and permanent positions
 Handled all the IT Technologies involving combination of complex skill sets and niche
technologies.
 Understanding the clients requirements, coordinating for short listing and screening
including preliminary interview of the candidates.
TECHNOLOGIES HANDLED:
1. Mainframe Technologies: JCL,COBOL,DB2,CICS,VSAM, IMS DB ,AS/400
2. Data warehousing Technologies: ETL (Informatica, Datastage, Abinitio,) OLAP (Business
objects,Hyperion,Cognos)
3. ERP: Oracle applications,SAP, People soft.
4. DBA:Oracle DBA,SQL DBA, Teradata DBA, Sybase DBA,DB2 DBA,Oracle apps DBA.
5. Java Technologies: Java, J2ee ( JSP,EJB,JDBC,Servelets) JDK, RMI, Swing, Java Script, XML,
HTML, Weblogic, Websphere, Struts, Hibernate, Spring.
6. Microsoft Technologies: C,C++, C#.net, ADO.net, VB, VB.net, ASP.net, Moss, Sharepoint.
7. EAI: Biztalk,Webmethods, Tibco, Seebeyond.
TECHNICAL SKILLS:
SAP in HR Functional
Modules: PA, OM, TM, PY
Environment: SAP ECC6.0

2. WORK EXPERIENCE:
Company Name: Dynpro India Pvt. Ltd.
Designation: Key Account Manager/Staffing Manager
Clients-Accenture (IDC&IDB), SONY
Duration: From Jan 2015-Present
ROLES AND RESPONSIBILITIES:
1. Client -
 Sole Responsible for business growth.
 Responsible for up and cross sale.
 Understanding of client business.
 Client agreement detail.
 Client mapping.
 Need to understand client hierarchy and recruitment process.
 Good knowledge of client HR Policy (Leave Management for consultant)
 Must know consultants deployment process.
 Maintaining the Clients Data base and Client Account and follow up with Clients
 Documents needed for joining process.
 Client billing cycle
 Maintains relationship with the vendors & clients for current and future business
prospects, Co-ordinate and visit clients on a frequent basis.
 Responsible for business outcomes as per defined SLAs and contractual terms.
 Interaction with Vendor Manager, recruitment team or procurement team daily basis for
gathering requirement and collecting PO.
2. Team at Dynpro-
1. Interaction with Delivery team
 Bridge between team and client.
 Brief delivery team about client, requirement and process.
 Coordination with the delivery team for smooth running of business
processes
 Rate negotiation.
 On boarding consultant.
 Joining date of consultants
 Last date of consultant
 Handling & Managing a team and responsible for Acquiring & Developing
New Business, Monitoring, Communicating and Training.

3. 2. Interaction to HR team.
 Providing information to Dynpro HR about Joining details, rate and PO.
 Interact with Dynpro HR team related to HR problems
Team Handling –Handling a team and responsible for Developing Business, Recruitment and
Corporate training.
ACHIVEMENTS: Recruited and coordinate with dedicated project teams and internal teams to
ensure timely delivery of client requirements and also benchmark the quality of delivery with
industry benchmarks and best practices to ensure highest quality of deliver.
Company Name: Dynpro India Pvt. Ltd.
Designation: Talent Acquisition Executive/IT Recruiter
Clients: IBM,PWC,AXYS Technologies,Wipro,Tech Mahindra,HCL Axon, KPIT Cummins,Value
labs ,ITC Infotech,Nomura,E&Y,Learning Mate,BristleCone
Duration: From Feb 2014-Dec 2014
ROLES AND RESPONSIBILITIES:
 Review and understand technical job requirements, developing long-term working
relationships with candidates, Formatting resumes, understanding & meeting client
expectations.
 Handling end to end recruitment process independently.
 Initial screening and profile matching with reference to Educational Qualification, Total
Experience, Relevant Skill sets, Communication skills, Team Compatibility & Attitude.
 Sourcing of candidates and matching candidate profiles with the client requirements and
fixing up interviews
 Review Resume, screen and Interview candidates for technical and non-technical job
openings and refer qualified candidates to client
 Briefing the candidates about the job profile, package, organization
 Scheduling candidates for interviews.
 Regular follow up with clients and candidates for interview and joining
 Maintaining database of pool resources.
 Updating Tracker Sheet of candidates.
 Understanding thoroughly the Manpower requirement of the clients
 Constant follow up with the client regarding interview feedbacks.
 Follow up with the candidates till they join the concern.
 Assigned the tasks of negotiating offers with candidates to meet target gross margins of
the organization.
 Internal & External Searches, using Job Portals(Naukri/Monster) , Networking etc
 Recruitment & Head Hunting
 Vendor management.
 Handling salary negotiation

4. ACHIVEMENTS- Achieved Award as BEST PERFORMER-2014-IT Recruiter
Company Name: Websalvia Solutions
Designation: Software Programmer
Duration: July 2010- August2011
PROJECTS:
Project#2.- Online Shopping-E-commerceSite-Client:-Maxistore-http://www.maxistore.com/
The system will manage all the work of Shopping online by enabling Customer to login on
line, it also allows the user to buying product and visiting product detail and Customer pay the
payment online with PayPal, credit card, and other online source. And also developing the
admin part of this same website to give access to update, edit, and add new things by the client
itself.
Project#1-Client: - Taste heaven- http://www.tastehaven.com/
ACADEMICAL PROJECTS:
 Summer Internship Program on Employee Attitude fromPOWER GRID CORPORATION
LTD.
 Dissertation-“Comparative Study of Compensation (POWERGRID CORPORATION LTD.
AND COAL INDIA LTD).”
 Summer training on Online Registration Form from WEBEL
 Final project in B.Tech –DNA Based Computer Modulation.
EDUCATIONAL QUALLIFICATION:
 MBA in Human Resource Management
Goenka College of Commerce & Business Administration
(Calcutta University) 63.97% June 2013
 B.Tech in Computer Science Engineering
Govt. College of Engineering and Textile Technology
(West Bengal University of Technology) DGPA: 7.64 August 2010
 Diploma in Computer Science and Technology
Saroj Mohan Institute of Technology
(West Bengal State Counsel of Technical Education) 71.60 % July 200
ACTIVITIES:

5.  Stood 1st in college seminar on the topic of-‘Effects of Globalization on Trade Union ’
– September 2012.
 Cultural secretary at college feast at SMIT
 Best newspaper reader in school
.
PERSONAL DETAILS:
Name : Arpita Mandal
PAN No. : ARWPM9735D
Father’s Name : Ashim Kumar Mandal
Gender : Female
Languages known : English, Hindi, Bengali
Permanent Address : B-6/175 Kalyani,
Dist-Nadia,
Pin-741235,W.B.
Place: Bangalore
Date: