1. MUHAMMAD SALMAN GHAYAS
House No. A-9, Street No.4,
Block-“N”, North Nazimabad, Karachi.74700
Phone Res. +92-21-36646314 Cell. +92-333-2161951
Email: salman@marriottkarachi.com
salmanghayas@hotmail.com
OBJECTIVE
To be a part of the challenging team which strives for the better growth of the organization and
which explores my potential and provides me with the opportunity to enhance my talent with
an intention to be an asset to the company.
PROFESSIONAL PROFILE
Accept challenges and can work with minimal Supervision.
Problem solver with an ability to adapt to new situations, quick learner with a desire for
continuous personal growth.
Reliable hard working and dedicated team player who works well under pressure.
Motivated achiever who guides organizations in applying technology to business
settings, provides added value, and creates project deliverables in a timely manner.
PROFESSIONAL EXPERIENCE
More than Ten (10) year solid experience in the field of I.T. in Server Management,
Customer Support and Network and Hardware devices and issues.
Presently working in Karachi Marriott Hotel from 1st February, 2004 to date.
Joined Karachi Marriott Hotel as Hardware Engineer, than redesign ate as System
Support Engineer and finally promote as Assistant I.T. Manager.
My job responsibilities include:
Backup of I.T. Manager, in absence of I.T. Manager all the task perform as I.T. Manager
do.
Management of over 400 Nodes of Network.
Network related issues related to LAN such as Network Connectivity problems,
maintenance of Switches, Wi-Fi and other Network related devices.
Active Directory Management.
Wireless Network Deployment.
Daily I.T Operations and Technical Support.
ISA Management.
Exchange Server Management.
FTP Server Management.
VMware Installation & Troubleshooting.
WIAS (Wireless Internet Access Server) Management.
System Support at Back Office and Guest End.
2. IIES Server Management.
Oracle Property Management System (OPMS) Support & Troubleshooting.
OPERA Hotel Management System Administration.
Micros Point of Sale Management and Support.
Trouble shooting of Hardware such as Servers (DELL power edge), U.P.S. (Reillo),
Computers (HP, Compaq, IBM), Printers (HP, Epson) etc.
Provide continuous Internet Connectivity to the property through DSL server by using
Microsoft ISA proxy Server.
Installing, Configuring and Monitoring Windows ISA Server, Windows Exchange Server,
Windows 2003 Server, Windows 7,Windows XP, Windows 2000 Professional.
Manage Administrative Tools of Microsoft Servers and Backup Storage.
Responsible for Hardware Issues such as Servicing and Maintenance of Printers, Pc
peripherals equipments.
UPS Servicing & maintenance.
Responsible for maintenance of Ving Card Door lock system.
Maintenance and Troubleshooting of CCTV cameras, Digital Video Recorder (DVR)
system, Telephone Call Charging System ( Meridian 61-C, Telephone exchange ), Time
Management System, X-ray Machine (Baggage Scanner).
Responsible for daily backup of Micros Opera database, Sun system MFF and FMC and
Oracle Property Management System.
Taking of proper backup of Critical Data of Property and Cloning of Computers if
required for preventing any Data Loss and Delay in Operations in case of any disaster.
Preparation of I.T. Operation Monthly report which will send to Corporate Head.
Making of Department duty roaster and assigned duties as needed.
Responsible for I.T. Equipment inventory.
Worked in Pakistan PTA Private Limited (Group of ICI worldwide) as a “Resident Engineer” in
Information Technology Department from January 2003 to January 2004. My parent company
name was Business Computing International.
My job responsibilities include:
Maintenance and complete services and solve hardware and software problems of all
HP LaserJet and Desk Jet printers. Also troubleshooting of stand-alone and network
printers.
Installing and configuring Windows 2000 Professional, Windows XP and Windows 98.
Troubleshoot the network problems.
Solve end users problems.
Assist in hardware maintenance
Worked in Engro Chemical Pakistan Limited as a “Resident Engineer” in Information System
Department from March 2001 to December 2002.
Major areas of my job responsibilities include:
Managed Helpdesk activities and User Training
Installing, configuring and monitoring Windows 2000 Server, Windows 2000
Professional, Windows NT Server, Windows NT Workstation, and Windows 98.
Develop and manage Lotus Notes databases
Ensuring high availability of LAN services
Maintain backups required for Disaster Recovery of critical systems including AS/400.
Provide assistance in the testing and implementation of new applications
Manage inventory of licensed software and hardware
3. Maintain links with vendors to obtain competitive quotes
Worked in BERGER PAINTS PAKISTAN LTD as a “Trainee” in MIS Department from September,
2000 to February 2001.
My job responsibilities include: -
To install and configure Windows NT Server, Workstation 4, Windows 98, Windows 95.
User Account Management
To troubleshoot the network problems.
To solve end users problems.
To assist in hardware maintenance
To solve the problems of printers.
QUALIFICATION
M.B.A. (I.T.): From Preston Institute of Management Sciences with G.P.A. 3.2 in
April, 2002.
B.Com: From University of Karachi, in 1995.
Intermediate: From Board of Higher Education, Karachi in 1991.
Matriculation: From Board of Secondary Education, Karachi in 1989.
INTERNATIONAL
CERTIFICATION
MICROSOFT CERTIFIED SYSTEM ENGINEER
(M.C.S.E.)
ACHIEVEMENT/AWARD
During the job in Karachi Marriott Hotel achieved the Certificate of “Outstanding
Supervisor of the Month” for May, 2006.
Successfully Completed Training Session of “Dynamic Teams” by Marriott International
in February, 2007.
Successfully completed Training Session of “Train the Trainers” in March, 2011.
Successfully completed Training Session of “Leadership” in March, 2012
PERSONAL INFORMATION
Father’s Name: Ghayas-ud-din
Date of Birth: 12th December, 1973
Marital Status: Married
N.I.C. #: 42101-1792943-3
REFERENCES
References will be furnished upon request.
