This curriculum vita outlines the qualifications and experience of Safwan Tagieldin Mohamed Fagir. It details his education credentials including a bachelor's degree in electronics engineering and various IT certifications. It provides an overview of his 15+ years of experience in IT infrastructure administration and support roles. It also lists technical skills including virtualization, desktop management, networking, and server administration.

1. 1
Curriculum Vita
Safwan Tagieldin Mohamed Fagir
Contact information:
Address Riyadh - Sudia Arabia
E-mail safwantagieldin@hotmail.com
Cell Phone +966563563708
Residence +966532906454
Home address Riyadh -Albadeia
Personal Information:
Date of Birth 1- 1- 1979
Gender Male
Marital Status Married
Nationality Sudanese
Resident of Sudia Arabia
Qualification:
 Bachelor in Electronics, Sudan University of science and Technology, College of
Engineering, Computer Department Oct2004.
 Diploma in Electronics (Two Years),Sudan University of science and Technology,
College of Technology and Human Development, Engineering Department, May
1999,First class.
 Diploma in Electronics (Three Years), Sudan University of science and
Technology, College of Engineering May 2001, Second Upper class.
 Diploma Certificate in Company Maintenance Sudan Telecom Co. Ltd (Sudatel),
2000.
 Diploma Certificate in word processing & design, Institute of Computer Center
Technology, March 1998, Excellent.
 Diploma Certificate in Television Technical teacher in institute, technical
diploma.
 A+ Certificate on June 2002.
 Microsoft Certified System Administrator (MCSA).
 R&M Certificate.
 Windows Vista & Windows 7.
 Microsoft Certified of Excellence (Server Administrator) MCITP.
 Microsoft Exchange server 2010 (MCTS).
 ITIL Foundations v3.
 VCP5 Certified - VMware Certified Professional 5.1 - Install, Configure and
Manage.
Objective:
IT Professional with more 15 years of experience in IT Infrastructure

2. 2
Administration, Planning, Implementation, Optimization and Support. Strong knowledge
in Desktop Deployment & Administration, EMC Avamar Desktop & Laptop Backup, in
Altiris Client Management Suite, EMC Oxygen Private Cloud Storage Administrator,
Group Policy Management, Exchange Server & Active Directory, VMware, Windows
Servers, Datacenter Virtualization,
Team player, proven solid technical skills, analytical problem solver, strategic
thinker, professional manner, personable, effective communicator at all levels, both
verbally and in writing, resourceful, and adaptable. Hard worker, punctual and reliable.
Work Experience:
 Fairdil Company, Computer maintenance, Implementing Computer Networks
(LAN & WAN), Administering & Troubleshooting Computer Networks, Provide
Technical support for company customers (Dec1999-Oct 2002).
 Responsibility of Preventive maintenance of computer & printers & Monitors for
the Contract.
 Follow-up with Technicians and evaluation of their performance.
 Development of strategic plans monthly.
 Processing reports.
 Official of the staff from all aspects of administrative.
 Computer center (SUST), Computer Technician, in Nov 2001.
 University of Juba, Computer Center, training Section, Teaching maintenance &
Network Courses (June 2001-June 2003).
 Leader Computer Co. Ltd (Nov 2003- SEP 2005):
 Software & Hardware installation and setup.
 Network Installation & Troubleshooting
 Network Construction, administrator and maintenance.
 Printers & Screen & UPS Maintenance.
 Provide Technical support for company customers.
 Contractor for Preventive maintenance of computer & printers (Nepta
Petroleum Company Dec 2005 to Mar 2006).
 A hardware server troubleshoots.
 BDL Company, Maintenance Center, Manager for Jeddah Branch (June 2006- Oct
2007):
 Management, supervision and follow up of Jeddah Branch
 Network Construction, administrator and maintenance
 Network Installation & Troubleshooting
 Official of the staff from all aspects of administrative
 Follow-up with Technicians and evaluation of their performance.
 Processing reports.
 (Nahil + ITS + Huawei) Company, Working at client site “Mobily” (DEC 2007 to
June 2013):

3. 3
 SLA Project Supervisor and IT Engineer work in Mobily.
 Supervision of Support team Responsible of Mobily Branches (FS, FBO, MFBO
..etc) around of KSA, responsible of PC’s, Laptop printers and scanner.
 SLA Project Supervisor.
 Plan the work schedule.
 Preparing Reports.
 Follow-up with Technicians
 Evaluation of teams’ performance.
 Provide Technical support for company customers
 Provide consultation when needed by management for hardware requirements.
 Responsible of maintaining Hardware in Mobily.
 EMC Avamar Desktop Laptop Backup Solution, backup & protect business
related data from enterprise desktop and laptop systems.
 SPOC for the SLA support project and the customer “mobily”
 Oxygen Private Cloud Storage, System administrator.
 VMware L3 Administrator / Senior Engineer – Virtualization (IBM-MOBILY)
Occupied the position of VMware L3 Administrator in IBM for mobily project for
the period from (June 2013 - till dated), performed the below tasks and
responsibilities:
 Install, Configure and Manage VMware , vSphere 4.x & 5.x
 Create and manage ESX server.
 Plant new Hardware (IBM Blade Center) in DataCenter, connect it to
Power/network and do the full setup till it becomes ready and operational.
 Plant new Hardware (IBM Pureflex) in DataCenter, connect it to Power/network
and do the full setup till it becomes ready and operational.
 P2V Migration (VMware P2V converter) and & Implement V2V conversion using
VMware Converter.
 Configure and Troubleshoot High Availability (HA) and Distribution Resource
Scheduler (DRS).
 Create V-switches and Virtual VlANs.
 Troubleshoot network on the virtual environment.
 Troubleshoot issues from command line, especially using esxtop
 Manage access control delegation of VM’s using Virtual Centre.
 Frequently checked ESX server logs for any problems and troubleshoot whenever
necessary.
 Troubleshoot vMotion and other infra related issues.
 Monitor ESX server alarms and VM’s alarms and act on those incidents to
resolve.
 Generate report on the Performance of the VM’s and ESX servers using Virtual
Centre
 Troubleshoot issues with VM performance and ESX failures.
 Implement Best practices as per VMware Standards.

4. 4
 Hardening of the VMware ESX servers.
 Coordinate with VMware Technical support team for RCA of S0 issues.
 Conduct technical session often for internal team.
 Manage Mobily internal Wintel Infrastructure and Applications:
 Hardware – IBM xSeries, Blade, Pureflex, and related network and SAN
components
 VMware Infrastructure
 Windows OS and Clusters – Windows 2003, Windows 2008, Windows 2012
 Active Directory
 Messaging System – Exchange, Lync 2010, Rightfax, Email Archiving (Symantec
Evault)
 Design, implementation, and upgrade of new or existing system.
Large Projector Implement:
 Petronass Petroleum Company (Network content 550 points) October 2000.
 Comsuda for Computer & Engineering Services (Preventive maintenance of
computers (2500 PC's) & printers (1500) & UPS (2500)).
 Faysal Islamic Bank (Network Installing connect 650 points).
 Ministry of Education in Hail (Network content 550 points) October 2006.
 Ministry of Education For Girl in Alras (Network content 600 points) November
2006.
 Extension Vcenter used IBM Pureflex technology.
Technical & Functional Skills:
 Complete Knowledge of LAN and WAN.
 Hubs, switches and routers.
 Capable of managing ,administrating and maintaining the entire network
Hardware/Software.
 Symantec Client Management Suite (Altiris) 6 & 7 and Altiris Deployment Server
6.9.
 Desktop Backup: EMC Avamar DTLT Backup Administration.
 Software Deployment & Patch Management, Desktop Deployment,
Administration, Group Policy Management, etc.
 Active Directory Users Management & Exchange Email Management (Exchange
Server 2010/2007 & Active Directory 2008/2003)
 Desktop Virtualization with VMware View, Citrix XenDesktop.
 Strong analytical, technical & troubleshooting skills on Desktops, Network,
Security, Firewall, etc.
 Work with Service Owners in project transition, deployment, troubleshooting,
escalation etc.

5. 5
 Technical Documentation, defining Policies & Procedures, KB Management, In-
house Training etc.
 Extensive experience and technical skills to understand and respond to business
requirements.
 Strong problem solving, analytical, leadership, decision making and management
Skills. Adaptable to rapid changes.
 Good knowledge of exchange server, configuration and Administration.
 Assembling PCs and installation all driver and all windows applications.
 High experience troubleshoots and maintenance of all type of printer’s.
 Virus detection and removal using SEPM and MacAfee.
 Excellent interpersonal and communication skills.
 Good team player/Leader, always adaptable to change.
 Flexibility in dealing with others.
 Capability to work under pressure.
 Excellent ability to motivate as a team member.
 Excellent ability to handle and quickly grasp new technologies and Training.
Teaching:
 Teaching Computer Science (Ertaga School).
 Teaching Digital and Electronic course and computer maintenance (Juba
University).
 Teaching printer’s maintenance Sudan University of Science and Technology.
Hobbies:
 Reading, Running & Football.