2. What is e-business?
• E-business means running business using internet.
• In other words, when businesses use internet for maintaining
business processes like buying, selling, marketing, delivering,
servicing, online customer support, agency services, etc.
• E.g. Amazon inc., indiamart.com, policybazaar.com, trivago, Dell, etc.
3. E-business vs. E-commerce
• E-commerce is a part of e-business (broader term).
• E-commerce only involves buying and selling of goods through
internet.
• E.g. amazon.in, swiggy.com, etc.
4. Types of e-business
Business-to-Business (B2B):
E.g. Big Basket buying
goods from wholesale
dealers, business seeking
agency services online
Business-to-Consumer
(B2C): E.g. Consumers
buying goods online,
handling consumer
grievances, etc.
Consumer-to-Consumer
(C2C): E.g. Olx, Ebay, etc.
Consumer-to-
Administration (C2A): E.g.
education, social security,
taxes, health
Business-to-Administration
(B2A): E.g. business taking
insurance for its key
managerial personnel.
5. Pros and cons
PROS
• It is easy to set up
• No geographical boundaries
• Cheaper than traditional
business
• Flexible business hours
• Marketing strategies cost less
• Subsidies from the
government
CONS
• Security and integrity issues
• No personal touch
• Buyer and seller don’t meet
• Delivery of products takes
time
• Transaction risk
6. Risks and security
RISK
Difficulty in safe
transmission of
data
Threat to data
storage
Tempering with
the data
SECURITY
Use data
encryption
Use firewalls
Implement access
controls, Virtual
Private
Networks(VPN)
Other methods of security:
Digital signature and digital
certificates
7. Future of e-business
• Digitally native vertically integrated brands are taking over
• Omni channel commerce is the new normal
• Mobile commerce is here to stay
• Artificial intelligence will create more connected experiences
• Physical meets digital