E-commerce involves the buying and selling of goods and services over the Internet. It uses technologies like mobile commerce, electronic funds transfer, and online transaction processing. Common e-commerce activities include online retail shopping through websites and apps, as well as business-to-business transactions. There are several models of e-commerce including business-to-consumer, consumer-to-consumer, business-to-business, and consumer-to-business. E-commerce provides advantages like global reach, lower costs, and convenience, but also disadvantages such as high start-up costs, security risks, and lack of personal interaction.
The contents include introduction to mobile commerce, factors for M-commerce development, benefits and limitations of m-commerce, M-commerce applications, m-commerce communication technologies, WAP-Wireless Application Protocol, Challenges and Limitations of M-commerce etc
Communication Technology- E-Commerce PlatformFaindra Jabbar
Communication Technology
Topic: E-Commerce Platform
What is Electronic Commerce?
E- Marketplaces
Components and participants in E-Marketplaces
EC Platform
Electronic Commerce Requirements
Revenue Models
E-Commerce: the process of buying, selling, or exchanging products, services, and information through computer networks.It ranges from businesses receiving orders via their website through to automated systems to control the supply chain from the initial customer contact right through to management of suppliers.E Commerce stands for electronic commerce and caters to trading in goods and services through the electronic medium such as internet, mobile or any other computer network. It involves the use of Information and Communication Technology (ICT) and Electronic Funds Transfer (EFT) in making commerce between consumers and organizations, organization and organization or consumer and consumer. With the growing use of internet worldwide, Electronic Data Interchange (EDI) has also increased in humungous amounts and so has flourished e-commerce with the prolific virtual internet bazaar inside the digital world which is righty termed as e-malls. We now have access to almost every knick-knack of our daily lives at competitive prices on the internet. No matter one is educated or illiterate, an urbane or a countryman, in India or in U.K; all you need is an internet connection and a green bank account. With e-commerce then, you can buy almost anything you wish for without actually touching the product physically and inquiring the salesman n number of times before placing the final order. Here is a beautiful picture depicting how has human life evolved to adapt to the digital world and hence trading over the internet. As seen, from pizza and potted plant to pair of shoes, we have everything on sale on the internet available in tempting offers..!! Snapdeal.com, Amazon, eBay, Naaptol ,Myntra, etc are some of the most popular e-commerce websites.By the help of the flexibility offered by computernetworks and the availability of the Internet, E-commercedevelops on traditional commerce.E-commerce createsnew opportunities for performing profitable activitiesonline. It promotes easier cooperation between differentgroups: businesses sharing information to improvecustomer relations; companies working together to designand build new products/services; or multinationalcompany sharing information for a major marketingcampaign.A while back, e commerce referred to any type of business conducted over the Internet. The meaning of the phrase has changed though, and now it means selling an actual product (hard goods) online. This is different from selling a service, such as article writing.
E-commerce is growing fast in today's world. It has Multiple Applications. As such, it is difficult to name each and every one of them. These are few of the most commonly used applications.
The contents include introduction to mobile commerce, factors for M-commerce development, benefits and limitations of m-commerce, M-commerce applications, m-commerce communication technologies, WAP-Wireless Application Protocol, Challenges and Limitations of M-commerce etc
Communication Technology- E-Commerce PlatformFaindra Jabbar
Communication Technology
Topic: E-Commerce Platform
What is Electronic Commerce?
E- Marketplaces
Components and participants in E-Marketplaces
EC Platform
Electronic Commerce Requirements
Revenue Models
E-Commerce: the process of buying, selling, or exchanging products, services, and information through computer networks.It ranges from businesses receiving orders via their website through to automated systems to control the supply chain from the initial customer contact right through to management of suppliers.E Commerce stands for electronic commerce and caters to trading in goods and services through the electronic medium such as internet, mobile or any other computer network. It involves the use of Information and Communication Technology (ICT) and Electronic Funds Transfer (EFT) in making commerce between consumers and organizations, organization and organization or consumer and consumer. With the growing use of internet worldwide, Electronic Data Interchange (EDI) has also increased in humungous amounts and so has flourished e-commerce with the prolific virtual internet bazaar inside the digital world which is righty termed as e-malls. We now have access to almost every knick-knack of our daily lives at competitive prices on the internet. No matter one is educated or illiterate, an urbane or a countryman, in India or in U.K; all you need is an internet connection and a green bank account. With e-commerce then, you can buy almost anything you wish for without actually touching the product physically and inquiring the salesman n number of times before placing the final order. Here is a beautiful picture depicting how has human life evolved to adapt to the digital world and hence trading over the internet. As seen, from pizza and potted plant to pair of shoes, we have everything on sale on the internet available in tempting offers..!! Snapdeal.com, Amazon, eBay, Naaptol ,Myntra, etc are some of the most popular e-commerce websites.By the help of the flexibility offered by computernetworks and the availability of the Internet, E-commercedevelops on traditional commerce.E-commerce createsnew opportunities for performing profitable activitiesonline. It promotes easier cooperation between differentgroups: businesses sharing information to improvecustomer relations; companies working together to designand build new products/services; or multinationalcompany sharing information for a major marketingcampaign.A while back, e commerce referred to any type of business conducted over the Internet. The meaning of the phrase has changed though, and now it means selling an actual product (hard goods) online. This is different from selling a service, such as article writing.
E-commerce is growing fast in today's world. It has Multiple Applications. As such, it is difficult to name each and every one of them. These are few of the most commonly used applications.
In this slide, following topics have been covered in context to E-commerce.
- What is E-commerce?
- Why we need E-commerce?
- Impact of E-commerce
- E-commerce channels
- Top 10 biggest E-commerce companies
- Impact on Market and Retailers
- Advantages of E-commerce
- Disadvantages of E-commerce
- Types of E-commerce
- Future of E-commerce
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The contents include introduction of commerce, traditional commerce and e-commerce, features and success factors of e-commerce, benefits and limitations of e-commerce, types of e-commerce and terminologies used in e-commerce.
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E commerce & and e-buisiness
1. E-Commerce
•E-commerce (electronic commerce) is the activity of electronically buying or selling of
products on online services or over the Internet.
•Electronic commerce draws on technologies such as mobile commerce, electronic funds
transfer, supply chain management, Internet marketing, online transaction processing,
electronic data interchange (EDI), inventory management systems, and automated data
collection systems.
•Modern electronic commerce typically uses the World Wide Web for at least one part of
the transaction's life cycle although it may also use other technologies such as e-mail.
•Typical e-commerce transactions include the purchase of online books (such as Amazon)
and music purchases (music download in the form of digital distribution such as
WynkMusic) ,Flipkart, Myntra, Coolwinks etc.
•There are three areas of e-commerce: online retailing, electronic markets, and online
auctions.
•E-commerce is supported by electronic business.
2. •E-commerce businesses may also employ some or all of the followings:
•Online shopping for retail sales direct to consumers via Web sites and mobile
apps, and conversational commerce via live chat, chatbots, and voice
assistants.
•Buisiness transactions can be done in 4 ways, which
• business-to-consumer (B2C)
• consumer-to-consumer (C2C) sales
•Business-to-business (B2B) buying and selling;
•Consumer-to-business (C2B) electronic data interchange
•Marketing to prospective and established customers by e-mail or fax.
•Online financial exchanges for currency exchanges or trading purposes.
3. Types of e-commerce Models
1.Business to Business – B2B
This is Business to Business transactions. Here the companies are doing business
with each other. The final consumer is not involved. So the online transactions only
involve the manufacturers, wholesalers, retailers etc.
2. Business to Consumer -B2C
Business to Consumer. Here the company will sell their goods and/or services
directly to the consumer. The consumer can browse their websites and look at
products, pictures, read reviews. Then they place their order and the company
ships the goods directly to them. Popular examples are Amazon, Flipkart, Jabong
etc.
4. 3. Consumer to Consumer –C2C
Consumer to consumer, where the consumers are in direct contact with each
other. No company is involved. It helps people sell their personal goods and
assets directly to an interested party. Usually, goods traded are cars, bikes,
electronics etc. OLX, Quikr etc follow this model.
4. Consumer to Business -C2B
This is the reverse of B2C, it is a consumer to business. So the consumer
provides a good or some service to the company. Say for example an IT
freelancer who demos and sells his software to a company. This would be a
C2B transaction.
5. Advantages
• E-commerce provides the sellers with a global reach. They remove the
barrier of place (geography). Now sellers and buyers can meet in the
virtual world, without the hindrance of location.
• Electronic commerce will substantially lower the transaction cost. It
eliminates many fixed costs of maintaining brick and mortar shops. This
allows the companies to enjoy a much higher margin of profit.
• It provides quick delivery of goods with very little effort on part of the
customer. Customer complaints are also addressed quickly. It also saves
time, energy and effort for both the consumers and the company.
• One other great advantage is the convenience it offers. A customer can
shop 24×7. The website is functional at all times, it does not have working
hours like a shop.
• Electronic commerce also allows the customer and the business to be in
touch directly, without any intermediaries. This allows for quick
communication and transactions. It also gives a valuable personal touch.
6. Disadvantages
• The start-up costs of the e-commerce portal are very high. The setup of the
hardware and the software, the training cost of employees, the constant
maintenance and upkeep are all quite expensive.
• Although it may seem like a sure thing, the e-commerce industry has a high risk of
failure. The high risk of failure remains even today.
• It lacks the warmth of an interpersonal relationship which is important for many
brands and products. This lack of a personal touch can be a disadvantage for many
types of services and products like interior designing or the jewellery business.
• Security is another area of concern. Only recently, we have witnessed many
security breaches where the information of the customers was stolen. Credit card
theft, identity theft etc. remain big concerns with the customers.
• Then there are also fulfillment problems. Even after the order is placed there can
be problems with shipping, delivery, mix-ups etc. This leaves the customers
unhappy and dissatisfied.
7. E-Buisiness
• Electronic business (e-business) refers to the use of the Web, Internet, intranets,
extranets or some combination thereof to conduct business.
• E-business is similar to e-commerce, but it goes beyond the simple buying and
selling of products and services online. E-business includes a much wider range of
businesses processes, such as supply chain management, electronic order
processing and customer relationship management.
• E-business processes, therefore, can help companies to operate more effectively
and efficiently.
8. Features
• It is easy to set up
• There are no geographical boundaries
• Much cheaper than traditional business
• There are flexible business hours
• Marketing strategies cost less
• Online business receive subsidies from the government
• There are a few security and integrity issues
• There is no personal touch
• Buyer and seller don’t meet
• Delivery of products takes time
• There is a transaction risk
• Anyone can buy anything from anywhere at anytime
• The transaction risk is higher than traditional business