1. SAIMA SAMMEY
S.Executive Officer (Administration Procurement Department)
Contact: : 03212001066
E-mail: saima_152@hotmail.com/saimasammey@gmail.com
References Will Be Furnished Upon Request
Page1of 3
Computer Skills:
Proficient at Micro
Soft Office (MS Word,
Ms Excel, MS Power
Point)
Internet Browsing
Training & Courses:
Certified in First Aid
and CPR Training
from St. John
Ambulance
Association (Pakistan)
Private Limited in
2012 & 2014.
Additional Skills:
Time & Stress
Management Skill
Report Writing Skill
Have strong ability to
work as Team
Member as well as an
Individual
Have ability to
coordinate effectively
Have ability to work
under pressure
Personal Information:
Father’s Name:
RAFIQ BHATTI
Date of Birth:
15TH May 1984
Marital Status:
MARRIED
Nationality:
PAKISTANI
Religion:
CHRISTIAN
Language:
ENGLISH, URDU
,PUNJABI
N.I.C #:
42301-7052097-0
SPECIAL INTERESTS:
Administration/Mana
gement
Human Resource
Management
CAREER SUMMARY:
Over 10 years of Diversified Experience in various Industries, I have a vast exposure to
work in any condition. Ability to project oneself into the audience's point of view,
Being Assertive and Ability to resolve conflicts so that it will become win-win condition
for all.
Intrinsically self-motivated, can manage and prioritize multiple tasks effectively and
efficiently, capable of taking initiatives for projects with leading spirit, work well in
groups, committed, hardworking and enthusiastic.
Currently looking for a new and challenging position, one which will make best use of
existing skills and experience whilst enabling further personal and professional
development
PROFESSIONAL EXPERIENCES:
EXECUTIVE OFFICER
SGS Pakistan (Private) Limited
November 2010 – present
SGS Pakistan Private Limited is the world’s leading inspection, verification, testing and
certification company. It is recognized as the global benchmark for quality and integrity,
with more than 70,000 employees, a network of more than 1,350 offices and laboratories
around the world
Essential Duties & Responsibilities:
Prepare all monthly reports including communication monthly bills, gas
bills, petrol utilization bill with vehicles mileage and others.
Prepare daily basis purchase vouchers and submit in finance.
Records all logs on software plus filing.
Track and follow-up all customer requests (For Invoicing) in a timely
manner.
Participate in meetings with worker welfare committee as a member on
the management hand.
Coordinate with employees and departmental heads to resolve their
issues in respect of administrative department.
Prepare purchase requisition relating to purchases, invoices, cheques etc.
Taking approvals from concerned services heads on invoices as well as PR
and forward in Finance Department.
Management of Dispatch related matters
Comparing prices, specifications and delivery dates to determine the best
bid among potential suppliers.
Planning and organizing all types of events within and outside the Co and
is responsible for all operational implementation and per-post events
activities.
Develop and follow daily purchase plan.
Keep all purchase related documentation up-to-date with proper filing.
Work closely with internal and external events planning committees and
other groups to define events goals, objectives and proper
implementation plans that promote the company’s brand.
2. SAIMA SAMMEY
S.Executive Officer (Administration Procurement Department)
Contact: : 03212001066
E-mail: saima_152@hotmail.com/saimasammey@gmail.com
References Will Be Furnished Upon Request
Page2of 3
Additional Responsibilities:
Alternate (MD Secretary)
Fulfill all responsibilities of MD Security in her absence often the details include as under:
Provide administrative and clerical support to departments or individuals.
Coordinate travel arrangements; prepares itineraries; prepares, compiles and maintains travel
vouchers and records.
Schedule meetings and arrange conference rooms.
Manage travel and schedule.
Handle information requests.
Prepare correspondence and stuff mail into envelopes.
Arrange for outgoing mail and packages to be picked up.
Prepare confidential and sensitive documents.
Coordinates office management activities.
Prepare agenda for meetings.
Plans events and volunteer activities.
Maintain office procedures.
Operate office equipment, such as photocopy machine and scanner.
Coordinate committees and task forces.
Receive and relay telephone messages.
Direct the general public to the appropriate staff member.
Maintain hard copy and electronic filing system.
Certificate of Appreciation
I have Achieve Certificate of Appreciation (Excellent Performance Award 2011 & 2015 in the
Organization)
CUSTOMER SERVICE REPRESENTATIVE
HSA Engineering (Private) Limited
November 2008 to May 2010
HSA Engineering (Private) Limited is the most valued name to offer top quality brands for construction, industrial and
mechanical solutions around the globe.
With outstanding quality standards and preference on value added services Established in 1948, HSA Engineering (Pvt)
Ltd. has successfully grown from the traders and importers of construction tools and hardware to a leading distributor
of construction equipment and allied engineering supplies across Pakistan.
Essential Duties & Responsibilities:
Consult with customers about their product they required according to their needs or wants.
Answer phones and respond to customer requests.
Sell product and place customer orders in computer system.
Provide customers with product and service information.
Up-sell products and services.
Transfer customer calls to appropriate staff.
Identify, research, and resolve customer issues using the computer system.
Follow-up on customer inquires not immediately resolved.
Complete call logs and reports.
3. SAIMA SAMMEY
S.Executive Officer (Administration Procurement Department)
Contact: : 03212001066
E-mail: saima_152@hotmail.com/saimasammey@gmail.com
References Will Be Furnished Upon Request
Page3of 3
Research billing issues.
Research misapplied payments.
Recognize, document and alert the supervisor of trends in customer calls.
Recommend process improvements.
Perform data entry when orders are completed or changed.
Other duties as assigned.
Additional Responsibilities:
Prepare and Provide presentations of different brands and equipments as required by the client or
customer.
Generate Customer Thank You Letters.
BUSINESS OPERATIONS EXECUTIVE
World Call Telecom Limited
Broad Band Division Karachi
August 2005 – April 2008
Worldcall Telecom Ltd. is one of the largest private telecom operators in the country with businesses like Wireless
Local Loop (WLL) through CDMA 2000 1X technology, nationwide presence of long distance & international (LDI)
network with 42 POPs, over 60,000 payphones, the pioneer prepaid calling card "Hello" and rights to dark fibers in
a national long haul network being built across Pakistan.
Essential Duties & Responsibilities:
Sales Operation
Maintaining the Sales Budget.
Concentrating On Maintaining Total Customer Satisfaction.
Coordinating, Planning, Organizing and Optimizing Customer Service Department Activities.
Generating Sales Leads /Identifies The New Target Markets And Liaison With The Potential Corporate
Clients
Participation In Sales Promotional Activities
Participated In Sales Promotions Campaign For Boost In Sales Through (Telemarketing)
Certificate Of Appreciation
I have an Achieve Certificate of Appreciation (For Achieving given Targets in Sales Promotional
Activities)
EDUCATIONAL BACKGROUND:
o Bachelor in Commerce
(University of Karachi)
o Intermediate
(Zamzama Degree College-Karachi)
o Matriculation (Arts)
Convent of Jesus & Mary Girls High school