1. Janice S. Vaughan
4260 Anne Terrace Apt 105 Prince George VA 23875 | 804.722.3117 | janice2vaughan@comcast.net
Personal Information
United States Citizen
Education
Graduate Studies – Old Dominion University, 5115 Hampton Blvd, Norfolk, VA 23529
Major: Management Information Systems in MBA Program Credits Completed: 12
Bachelor of Science – Hampton University, 100 E Queen St, Hampton, VA 23668
Major: Accounting, Magnum cum Laude – Superior Academic Achievement; 24+ Accounting
Credits, December 1989
High School Diploma - Honor Graduate - I. C. Norcom High School, 1801 London Blvd, Portsmouth,
VA 23704, June 1980
Specialized Training
Defense Acquisitions University
CLPs: 30.5; CEUs: 1.6 August 2012
CACI – PD2
Software November 2012
ESI International Contract Closeout November 2012
Work Experience
Job Title – Taxpayer Assistance Coordinator GS-0303-05
From – February 3, 2014 To – May 31, 2014
Employers Name and Address
Office of the Staff Judge Advocate, Legal Assistance Division, 441 First Street, Fort Lee, VA 23801
Supervisors Name and Telephone – Rhonda Mitchell 804-765-1132
Salary: $32,268.00 per year Contact: Yes Full-time 40 hours
 Duties and Accomplishments: Support clients, from enlisted service members, retired service
members, National guard and reservist of all ranks, and civilian employees in the preparation and
proper disposition of federal and state income tax returns under the guidance of the IRS VITA
(Internal Revenue Service Volunteer Income Tax Assistance) program and Fort Lee Legal
Division-Office of the Staff Judge Advocate for services totaling over $750,000 at Tax Assistance
Center (TAC);
 Prepare taxpayer’s return based on information provided by the taxpayer or answer tax related
questions; Interview taxpayer to determine if all income, deductions and allowable credits, are
claimed for a tax benefit to the taxpayer. Prepare tax returns using IRS-provided software
(TaxWise);
 Designated ERO (Electronic Return Originator) and Transmitter for the Tax Center – responsible
for e-filing all returns, providing electronic income tax return filing service for eligible clients.
Resolve reject issues arising from transmitted files and assist with resolution of tax problems for
clients;
 Maintain and monitor monthly reports relative to statistics of numbers served, type of form, daily
status, and monies saved;
 Handle incoming and compose/review outgoing correspondence related to income taxes.
Performs clerical work to maintain files and records;

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 Coordinate tax filing training with Internal Revenue Service (IRS) for special duty military
personnel and community volunteers. Coordinate, monitor, train and assist Military Unit Tax
Advisors (UTA’s) and Borrowed Military Manpower (BMM’s). Responsible for obtaining IRS
forms and educational materials. Procure tax software, research materials and basic office
supplies;
 Serve as liaison with IRS, and Point of contact for Quality Site Review. As Site Quality
Reviewer I ensured each return, e-filed and paper, is accurate prior to obtaining taxpayer
signatures and/or after the taxpayer the signs – providing a high-quality assistance to all
taxpayers;
 The Site Coordinator serves as the point of contact (POC) for the Tax Center volunteer program,
in coordination with the Army Volunteer Corps. As Tax Assistance Coordinator I managed the
overall organization and execution of the volunteer program, which included eight civilian
volunteers, including volunteer hours and awards;
 Prepared and wrote the standard operating procedures (SOP’s), for the Fort Lee TAC Center for
the 2015 Tax Season. Organized material and completed SOPs according to set standards
regarding military personnel and civilian volunteer responsibilities, technical instructions,
milestones, and terminology. Initiated requirements, developed, tracked and coordinated SOP
delivery, approval, revisions and reproduction and digital delivery requirements. Analyzed
changes to determine need for revisions in previously published materials and development of
new material, including reviewing for grammar, style, context, and spelling. Develop process
maps for each SOP; Observe production to determine operating procedure and detail; Ensure
accuracy and completeness of documentation; Translate complex technical content into easily
readable text, tables, charts, and graphics;
 Input client data into the JagCNet Client Information System (CIS) database to produce monthly
reports. Prepare legal instruments under attorney supervision. Reports directly to the Chief
Deputy Counsel. Used Microsoft Office Word, Excel, and Power Point, and desktop computer,
scanner, copier and fax.
Job Title – Accountant/Consultant dba J.S. Vaughan Professional Business Support Services
From – May 15, 1994 To – Present
Employers Name and Address-: Self Employed Small Business Owner-4260 Anne Terrace. Apt 105
Prince George, VA 23875
Supervisors Name and Telephone – Self Employed
Salary: $15,500.00 per year Contact: Yes Part-Time 15 hours
 Duties and Accomplishments: I am a Small business, owner/operator providing tax and
accounting services for Small Businesses, Individuals, Corporations, Trusts, Estates, and
Non-Profit Organizations. Over the past fifteen years I have serviced individual taxpayers in
the Hampton Roads VA area, along with 10 other states. I work directly with company
owners, Presidents and CEO’s, advising them, and maintaining their accounting information
systems – financial, cost, managerial, budget, purchase, and sales, in accordance with
Generally Accepted Accounting Principles (GAAP). I provide internal controls, and
statistical and informational analysis to help business managers make business decisions that
impact cost, sales, cash flow, projections, bank account reconciliation, receivables, payables,
equity, and fund accounting;
 Develop, implement, manage and maintain accounting systems to meet the businesses’ needs.
Services provided include: new company setup with federal, state, county and city
requirements; full service bookkeeping through financial statements and tax preparation;
analysis of financial statements identifying actions necessary to improve cost efficiency and
maximize profits; Payroll processing through reporting requirements; and Prepare 501(c)(3)
packages for non-profits for the IRS.

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 Additional Consulting Services include financial planning, estate filings, credit management, the
sale and disposal of capital assets, contract proposals, contract compliance, invoicing, Resume
writing, Job Search and Application, Instructor/Tutor – Individual and Group – Subject:
Everything About Computers Made Easy
 Provide accounting support and system management to small business start-ups from conception
to profit making. I work at home, and on-site, as needed, by my business clients. I use
accounting and tax software approved by the IRS, which includes Drake Software and
QuickBooks. This software allows me to track every detail of the companies’ progress, and
provides me with the reports to analyze areas of improvement, as well as create, maintain, and
make necessary adjustments to my client’s accounting system to improve their business
processes;
 IRS Registered Tax Return Preparer and an Electronic Return Originator and Transmitter and e-
file provider;
 Supervised three college student employees, providing them guidance on all work I assigned. I
made the day to day work assignments and reviewed their work product for compliance with the
IRS rules and regulations. I supported a team effort and project management in the workplace,
and I take responsibility for the services provided to my clients;
 Provides Human Resources Support Services for staffing needs, disciplinary actions, performance
standards implementation, labor and EEO law compliance, employee relations, create employee
handbooks, employee training on company policies, technical assistance, and diversity and
inclusion best practices;
 Compile and prepare IRS 501(c)(3) Non-profit applications, federal grant applications, business
plans, management agreements, contract proposals, sale of business proposals, articles of
incorporation, standard operating procedures, bylaws, market research, and contractor compliance
reviews for federal, state, and local governments;
 Types of Businesses Serviced: General Contractors, Department of Defense Contractors,
Department of Labor Contractors, Industrial Marine, Convenience Stores, Child Care, Residential
Group Home, Car Repair, Trucking, Funeral Home, Banquet Facility, Medical Transportation
Services, Churches, Other Non-Profit Organizations, Limousine Service, Barbers and
Beauticians, Nail Salons, Puppy Breeders, HVAC, Computer Repair and Sells, Music Production
and Entertainers.
 Virginia SWAM certified as a Women Owned Disadvantaged Business and registered vendor on
eVA and SAM (state and federal procurement) (Capabilities Statement - will provide);
 Proficient in all Microsoft Office products, with advanced skills in the following Microsoft Office
Products: Excel (Complex Spreadsheets), Access (Databases), Publisher, Word, PowerPoint,
Outlook, and Research. I can operate and maintain computer hardware, printer, fax, scanner,
multi-telephone line, and copier.
Job Title - EEO Specialist, GS-0260-07
From - January 16, 1990 To – May 13, 1993
Employers Name and Address: Human Resources Office, Norfolk Naval Shipyard, Code 110- EEO
Office Building 65 Portsmouth, VA 23709-5000
Supervisors Name and Telephone – Reginald Moss 757-396-5512
Salary: $24,988.00 per year Contact: Yes Full-time 40 hours
 Duties and Accomplishments: As an EEO Specialist, I processed informal EEO discrimination
complaints until the informal stage is complete. This included conducting fact-finding analyses of
complex complaints and reporting findings to all parties to effectively resolve complaints in
accordance with regulatory timelines;
 Interviewed pre-complainants of all diverse backgrounds, identifying the issue(s) and/or actions
that affect his/her privileges or condition(s) of employment and perceived basis for protected
categories established by EEOC and executive orders;

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 Interviewed management officials for the command’s position of issues identified by the pre-
complainant. Requests information from management to support their decisions and create a file
compiling all relevant documents;
 Issued Notice of Right to File a Formal Discrimination Complaint to pre-complainant at the end
of the informal complete stage;
 Within five days of the pre-complainant filing a formal complaint prepared Counselor Report to
include a summary of all interviews with complainant, management, witnesses, and collected
documents, that supports each party’s position. The counselor report was used by the Complaints
Manager to aid in the acceptance or dismissal of the formal complaint filed. The
acceptance/dismissal process focused on administrative processes, not merit, to include
timeliness, failure to state a claim, mootness, and other procedural elements of the complaint
process;
 Analyzed complaints processed using, Department of Defense (DOD), Department of the Navy
(DON), Office of Personnel Management (OPM) and Norfolk Naval Shipyard (NNSY)
instructions and manuals, EEOC regulations 29 CFR part 1614, EEO laws, and executive orders
to evaluate compliance with issues of non-selection, sexual harassment, harassment non-sexual,
assignment of duties, reasonable accommodations, promotions, awards, and time and attendance;
 Facilitated complaint resolutions using informal mediation with management officials and the
complainant, often resolving complaints before they were formalized. I provided guidance and
assistance to management officials, employees, and applicants, always maintaining my position
as a neutral. I accomplished this by applying my technical knowledge and familiarity with other
areas of personnel, (i.e. recruitment, promotion, labor relations, employee relations, training, etc.)
I possess advanced skills in written and oral communications. I provided guidance to
management that develop an organizational culture that values diversity by including all people
and treating them equal and to correct civilian workforce imbalances by addressing
underrepresentation, and systematic barriers as it relate to hiring, awards, promotion and
retention. I supported community outreach needs, by participating in the Portsmouth Chapter of
the Links Inc., Career Fair, to recruit apprentice students for NNSY;
 Provided training to supervisors, general foremen, deputies and department heads to include the
EEO process and procedures, Special Emphasis Programs, Affirmative Action, reasonable
accommodations, and the importance of maintaining documentation to support management
decisions;
 Supported the Special Emphasis Programs by providing input to develop, plan, coordinate,
monitor, evaluate, and update assigned programs activities. As of member of the Disability
Program Advisory Committee, I demonstrated extensive knowledge of the Americans with
Disabilities Act, staying aware of the ADA’s expansion of what is defined as targeted disabled
persons. As a member of the Federal Women’s Program Advisory Committee, I was recognized,
by the Director of Human Resources, for my dedication of time and energy in support of the
Federal Women’s Program;
 Implemented and maintained complaints tracking through the DCPDS CATS (Complaints
Activity Tracking) system which was redesigned as iComplaints to be used as the agency’s 462
report - meeting the EEO command requirement;
 Special Project: I initiated, designed, and implemented, for the Affirmative Employment
Program Manager, a new computerized activity database which provided monitoring and
assessment, via computer, and statistical analysis, to determine if under representation existed in
specific occupational series and grade categories. This information was further used to assess
results by reviewing selection packages in areas of under representation for adherence to
DON/NNSY EEO staffing goals. I collected, computed, analyzed and summarized statistical data
detailing comprehensive workforce profiles (shipyard-wide and department/code), for all
selections within the activity. I received a Special Act Award for service worthy of recognition.

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Other Pertinent Information
VA NOTARY – My commission expires May 3, 2015
Government Security Clearance – NACI, May 2014
AVAILABILITY: Willing to Relocate
Job Type: Permanent Work Schedule: Full Time
Personal Attributes
Self-Motivated, Superb Organizational and Administrative Skills
Works Independently and as a Team Player
Works Well with Culturally Diverse People of All Ages
References
WHJ Enterprises, Inc. Whitman Hicks Jr.
1102 Horne Avenue, Portsmouth, VA 23701
757-488-8800; whit4847@yahoo.com
Sheran Walker
2001 Countrylane Ct., Petersburg, VA 23805
804-255-3761; sheran.d.walker.civ@mail.mil
Linwood Outlaw
716 NC 561 West
Aulander, NC 27805
252-335-6651; linwood.h.outlaw@uscg.mil