Jayda Mcham is seeking an entry-level position in a family practice utilizing her experience and education. She is currently pursuing an Associate of Applied Science in Medical Assisting from Kaplan University and has various employment experiences in customer service, marketing, and healthcare roles demonstrating her strong organizational, technical, and interpersonal skills. Her objective is to obtain a medical assistant position where she can provide superior service in a fast-paced environment.

1. JAYDA MCHAM
1261 Brockman McClimon Rd. Greer, SC ·
(864) 219-1838 JAYDAM09@GMAIL.COM
OBJECTIVE
Medical Assistant undergraduate,seeking entrylevel position in a familypractice. I’m experienced working in a fast
paced environmentand I possess strong organizational,technical,and interpersonal skills.I am detail oriented and
resourceful and I multi-task effortlessly.I am trustworthy ethical and committed to providing superior service.
EDUCATION & TRAINING
Kaplan University July 2014- Current
Associate of Applied Science-Medical Assisting
Spartanburg High School August 2006- May 2009
Honors Graduate Received HS Diploma
American Red Cross,FirstAid/CPR/AED July 2016
EMPLOYMENT
Pelham Medical Center Greer, SC June 2016- Current
CommunityOutreach Specialist
 Serve as a member ofthe outreach team to marketservices to other organizations and the community
 Build and maintain relationships with partners and potential clients
 Provide supportand organize the managementofprograms and events such as webinars,conference calls,
and communitymeetings
 Produce and issue educational documents,handouts
CareCam Health Systems Greenville,SC March 2015- Current
CareTeam Lead
 Conducttraining,coaching,and employee development
 Receive, place,and monitor calls /emails /texts
 ConductUAT before the release ofthe new app on the market
 Assistcustomers with anytechnical issues experienced with CareCam software
 Coach patients on how to use CareCam’s mobile application as needed
 Handle customer escalations
 Employee recruiting and onboarding
State Farm Insurance CompanySpartanburg,SC January 2013- March 2015
Service, Marketing, and Retention Specialist
 Formulate,directand coordinate marketing activities
 Promote products and services
 Assisting customers who mayhave complaints or issues with billing
 Assistcustomers who require products or services to be changed to bestfit their needs
Synnex-Leasestation,Greenville,SC January 2012- January 2013
Account Manager
 Taking inbound calls and conducting cold calls
 Processing consumer and business leases
Direct Buy, Greenville, SC March 2011-December 2011
Public Relations Associate
 Responsible for daily cold calling to setappointments and solicitmemberships
 Consistentlywentabove and beyond to ensure a positive customer experience
 Gained a strong knowledge ofthe Direct Buy advantage as well as our mostcommon products and services
Carolina CountryClub, Spartanburg,SC June 2006- February 2011
Wait Staff Supervisor
 Executing daily line ups and inventory as well creating the weekly schedule
 Being knowledgeable ofall daily events, specials,etc.
 Daily computer POS and Microsoft Office tasks