This document provides a profile for Brian Mendoza, who has over 20 years of experience in healthcare administration, revenue cycle management, and consulting. He has strong skills in areas like client satisfaction, accounting, database management, and administrative duties. His experience includes senior director roles overseeing revenue, accounts receivable, and collections for multiple specialties. He has also consulted for various healthcare organizations, helping to improve their billing, collections, and financial reporting processes.

1. BRIAN MENDOZA
PROFILE FINANCIAL MANAGEMENT | DIRECTOR OF OPERATIONS | CONSULTANT
Highly qualified, tenacious and work driven professional. Armed with strong revenue cycle management and broad-
based skills. Has proven experience in healthcare administration, client satisfaction, accounting, reporting, database
management and administrative duties. Trained to demonstrate proven effectiveness to concurrently prioritize and
assume administrative position. I am determined to implement earned skills for the rapid growth of the prospective
organization by working effectively.
COMPETENCIES
Active Listening and problem solving skills
Excellent accuracy, reliability, flexibility and analytical skills
Enthusiastic, self-motivated and customer friendly
Excellent communication and assertiveness
SKILLS AND EXPERTISE
Healthcare Administration and Client Satisfaction 
Coding, Billing and Revenue Recycling 
Accounting

Administrative and Clerical Duties 
Cross Functional Team Management 
Credentialing and Data Management 
Training, Coaching Teams and Workers 
Strategic Planning and Methodology 
Monitoring and Supervision 
EDUCATION
Bachelors Degree of Science, Health Care Administration | Indiana University 1995
WORK EXPERIENCE
Clear Concept, Addison | IL 2005 - Present
Senior Director of Operations
Responsibilities
• Properly manage Revenue, Days in A/R and collections rates for multiple specialties,
• Meet with clients, providers and administrators to review all progress and issues.
• Effectively oversee all departments’ registration, appointments, billing, collections, payments and financial
reporting.
• Efficiently make accounts payable, Account receivables and payroll, budgeting, staffing, corrective action and
dismissal of employees.
• Proactively implement clients onto EPIC to make sure the system supports and meets the needs for both front
end office flow and back end billing office responsibilities.
Anesthesia Management Partners | Lake Bluff, IL 2004 - 2005
Self Employed Consultant
Responsibilities
• Maximized cash flow and reduce accounts receivables for the billing and follow up departments.
• Effectively managed the collection department for 12 clients over 4 states and “work from home” employees.
• Properly developed and implemented policies and procedures that all departments could follow and adhere
to.
• Efficiently developed a proprietary billing and collection system specific to anesthesia practices
7306 N. Meade Ave, Chicago, IL 60646
Tel: (630) 632-5822

2. The Jacobson Consulting Group | Bradford,CT 2003 - 2004
Responsibilities
• Proactively developed a database to provide vital hospital contract information for a large insurance
company.
• Actively oversaw a team of consultants responsible for reviewing all contracts, identify outlying contract
terms and completing data base entries for easy look up
The Center for Reproductive Health | Joliet, IL 2002 -2003
Responsibilities
• Professionally worked with office staff to get process in place for scheduling, filing, billing, collections and
payment posting
• Successfully worked with owner and clinic staff in the process of acquiring up to date process and equipment.
• Properly developed an office manager position responsible for budgeting, day to day oversight and clinical
support
North Shore University Health Systems, Evanston | IL 1998 - 2002
Cash Applications Manager
Responsibilities
• Properly handled cash posting department to post and balance insurance and patient payments for an
average monthly lockbox of $10 million over two billing systems.
• Effectively handled staffing, budgeting and working with accounting on reconciliation.
Contract/Credentialing Manager
Responsibilities
• Successfully managed the credential of new medical group providers with the contracted insurance
companies which required, gathering needed information from providers and insurance companies.
• Adequately provided assistance for the Billing and Follow-up departments in regards to the guidelines of each
contract as it related to reimbursement.
Systems/Financial Reporting Manager
Responsibilities
• Accurately managed the billing system files that support all other departments,
• Effectively produced financial monthly reporting for Senior Management, as well as the medical group
practices and individual doctors.
• managed re-credentialing for 301 providers and led processes to ensure the system fulfilled each area of the
revenue cycle as was demanded
• Properly reviewed and approved ad-hoc report request from the medical group.
• Monitored and oversee systems team that produced ad hoc reporting for the medical group.
ACHIEVEMENTS
• I have worked on over 12 different billing systems including Epic, Kareo, AllScipts, Medical Manager,
AdvancedMD, Nude Med, MISYS, Medipac and PPM.
• Trained 23 consultants, hired to work with me, to serve their healthcare clients on their revenue cycles,
systems and SOPs.
• Consulted for Corum Home Health billing, successfully worked on all areas in the revenue cycle and
responding to customers
• Addressed Health Network’s contracting and re-credentialing working on claims with BCBS
• I was part of a team of 13 consultants working for centers across the country
• Systems/Finance Manager for Northshore, managing cash applications, insurance claims, and the postings for
230 offices.
• I was promoted to a systems leadership role to enhance the PPM system and to help lead the EPIC conversion.
• Consulted on all the back end revenue cycle, working with Anesthesia Management Partners and maximized
cash flow and also develop a proprietary billing and collection system.

3. REFERENCE
Available on request