Shannon Barlow is seeking a customer service position and has over 9 years of experience as a Patient Service Representative at Willamette Dental Group. She has excellent communication skills, maintains confidentiality, and is proficient in electronic health records systems. Barlow also has certificates in CPR/First Aid, health and safety training, and HIPAA compliance. She receives strong references from previous supervisors and colleagues at Willamette Dental Group.

1. [Shannon Barlow]
[1808 15Th St. Oregon City, OR. 97045] [503-724-7911] [sbarlow1970@yahoo.com]
Customer Service Experience
[Patient Service Representative] — [Willamette Dental Group] [503-952-2000]
 take care of patient concerns
 keeping up on new company rules
 explain insurance benefits to patients and doctors
 calling for insurance breakdowns
 input all information into electronic health programs
 maintain confidentiality and project a professional business appearance
 always remain punctual, dependable, and courteous of all others around you
 greeting and dismissing patients, pulling and updating patient charts, scheduling appointments
 collecting payments and reconciling for bank deposits
 updating patient health records
 cleaning patient and employee areas
 answer and return phone calls & emails
Education
[CPR/First Aid] — [Willamette Dental Group]
[Certificate of Completion]
[5/2013-5/2015]
[Health & Safety Course] — [Willamette Dental Group]
[Certificate of Completion]
[4/2006-3/2015]
[HIPAA]-[Willamette Dental Group}
[Certificate of Completion]
References
[Alysha] Willamette Dental Group 503-312-3463
[Cyndal] Willamette Dental Group 971-409-6289
[Ana] Willamette Dental Group 971-222-4433
[Yelena] Willamette Dental Group 971-678-2406
[Dr. Chanda Costello] Willamette Dental Group 1-360-607-7670
I also put together some community contribution activities like food drives, run/walks for charity, beach clean-ups, and also park clean-
ups.
Thank You for your consideration in this position and I hope to hear from you soon.