1. 7/29/13 SWK Insider
www.swktech.com/sites/default/files/newsletters/swk/11-12/swk_insider.html 1/4
BROWSE CONTENT
Dec 2011
Jeff's Letter
Defining Success Through
Customer Loyalty and
Commitment
Product Focus
SWK is Your Trusted
Partner for Sage ERP X3
The Perfect Holiday Gift:
Sage Credit Card
Processing
Service Focus
Free White Paper: "Reports
That Are Simply Dashing"
Departments
HR Advisor
News and Awards
Training Classes
Contact Information
December 2011
Welcome to the December 2011 edition of the SWK
Insider
Defining Success Through Customer
Loyalty and Commitment
By Jeffrey D. Roth, CEO
Welcome to the December issue of the SWK
Insider newsletter! It's the end of the year,
which means our minds are on the holiday
season with an eye toward 2012. I think this
is a great time to share with you a few
customer success stories, prepared from
viewpoints of the SWK staff. They shared
these during the past few weeks while we
conducted our performance reviews and set
goals for next year.
Read more about customer loyalty
SWK is Your Trusted Partner for
Sage ERP X3
The economy is in a holding pattern, you've streamlined to the bone,
regulations are more restrictive and your competition is tougher.
Now more than ever, you need concise and accurate information, so
you can make educated decisions to keep up with your customers'
demands.
Sage ERP X3 is the simple, cost-effective solution for mid-sized
businesses to command growth in today's ever changing environment.
Dashboards and Business Intelligence foster fast and better-
2. 7/29/13 SWK Insider
www.swktech.com/sites/default/files/newsletters/swk/11-12/swk_insider.html 2/4
National:
(877) 979-5462
Livingston, NJ
(973) 758-6100
Plainview, NY
(631) 271-6401
Syracuse, NY
(315) 451-3577
Buffalo, NY
(716) 656-7707
Greenwich, CT
(203) 364-4413
Ann Arbor, MI
(973) 758-6133
Chicago, IL
(312) 496-7995
info@swktech.com
Quick Links
Training Center
Request Information
Network Services
Technical Support
Help Desk Newsletter
SWK Insider Blog
informed decision making.
Intuitive visual processes guarantee fast adoption by users,
while the workflow engine ensures accuracy for improved
performance.
Built as a single, unified system encompassing finance, sales,
CRM, inventory, purchasing and manufacturing. This
streamlines operations and allows dynamic information to flow
across the entire enterprise.
Service Oriented Architecture (SOA)/Web-native technology
helps simplify and accelerate information exchanges, within
and outside your company.
Sage ERP X3 brings you the best of all worlds: accurate and timely
information and simplicity for users, all at an affordable cost.
Questions about Sage ERP X3? Contact:
Mike O'Connell
SWK Technologies, Inc.
michael.oconnell@swktech.com
www.swktech.com
The Perfect Holiday Gift: Sage Credit Card
Processing
Every business loves money. Now, Sage Credit Card processing keeps
that cash flowing all year round. This gift just keeps on giving!
Seamless transaction and posting integration to your Sage MAS
solution – Saving you time and effort.
Providing your client multiple ways to pay you – Convenience
and speeding up your cash flow.
Get the best rates available by leveraging the power of Sage
Credit card processing – Saving you money.
Call 973.758.6126 or email Alex Nastashkin today to help you
discover all the benefits of Sage Credit Card processing.
Free White Paper: "Reports That Are Simply
Dashing"
"The cure for Apple is not cost-cutting. The cure for Apple is to
innovate its way out of its current predicament" – Steve Jobs
What's your bottom line? All Steve Jobs ever wanted to do was
innovate – and, of course, he succeeded.
Do you innovate? Better yet, can you innovate or are you hindered by
your current accounting systems and processes?
At SWK Technologies, a spark of an idea turns the ho-hum, outdated
and out-classed into something exciting. We are technologists who
help create the kind of accounting system you need. The kind of
system you need to innovate.
Here's a free white paper, "Reports That Are Simply Dashing."
Knowledge that you can use, so you can innovate in your world,
today!
Contact us today for more information. We're here to help.
Jeff McLeod
973.758.6118
3. 7/29/13 SWK Insider
www.swktech.com/sites/default/files/newsletters/swk/11-12/swk_insider.html 3/4
jeff.mcleod@swktech.com
HR Advisor
Human Resource Insights from Kathleen Weiss
Learn How to Manage Your Holiday Party
Most employers are planning to have employee parties over the
holiday season. It's hard to find anyone without at least one office
party nightmare story to share about a fellow employee – and
possibly themselves.
Learn how to manage your party
News and Awards
SWK Technologies Named to Sage 2011 Chairman's Club and
President's Circle;; Also Honored by Accounting Today With a
2011 Technology Pacesetter Award
Based on performance and sales for the 2011 business year, SWK
Technologies was once again named to the prestigious Sage
Chairman's Circle and President's Club.
The two annual award programs recognize the top-producing business
partners for Sage. This year, 60 Sage business partners earned the
company's prestigious President's Circle designation for Sage business
partners generating top sales revenues across a variety of product
award categories.
"We are very proud to work with business partners who are among
the best in the industry," said Tom Miller, VP of Channel Management
for Sage. "Our thanks and congratulations for exceptional service to
our customers go to our Sage President's Circle and Chairman's Club
members for 2011."
Chairman's Club membership is earned by Sage business partners
who develop an exceptional level of new business through defined
sales and marketing programs. Chairman's Club winners receive a
variety of benefits and attend the President's Circle retreat with Sage
executives to hone business strategy and skills and to celebrate their
accomplishments.
SWK was also honored by Accounting Today as one of its 2011
Technology Pacesetters for performance and sales.
"For years, the members of our Technology Pacesetters' list of
topflight accounting and ERP value-added resellers remained nimble,
often adapting to change sooner than later, said Technology Editor
Seth Fineberg. "More recently, they've begun to usher in one of the
larger evolutions in the sector – prompted by the sluggish economy
and the onset of new technology platforms – by offering expanded
product lines, including cloud or hosted solutions and, in some
instances, providing more consulting services than traditional software
reselling."
In all, only 50 firms and companies were honored with the Pacesetter
award.
SWKTech.com Monthly Feature: