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7/29/13 SWK Insider
www.swktech.com/sites/default/files/newsletters/swk/11-12/swk_insider.html 1/4
BROWSE  CONTENT
  
Dec  2011
  
  
Jeff's  Letter
Defining  Success  Through
Customer  Loyalty  and
Commitment
  
  
Product  Focus
SWK  is  Your  Trusted
Partner  for  Sage  ERP  X3
The  Perfect  Holiday  Gift:
Sage  Credit  Card
Processing  
  
  
Service  Focus
Free  White  Paper:  "Reports
That  Are  Simply  Dashing"
  
  
Departments
  
  
HR  Advisor
  
News  and  Awards
  
Training  Classes
  
       
  
Contact  Information
  
  
     
  
December  2011
Welcome  to  the  December  2011  edition  of  the  SWK
Insider
Defining  Success  Through  Customer  
Loyalty  and  Commitment
By  Jeffrey  D.  Roth,  CEO
Welcome  to  the  December  issue  of  the  SWK
Insider  newsletter!  It's  the  end  of  the  year,
which  means  our  minds  are  on  the  holiday
season  with  an  eye  toward  2012.  I  think  this
is  a  great  time  to  share  with  you  a  few
customer  success  stories,  prepared  from
viewpoints  of  the  SWK  staff.  They  shared
these  during  the  past  few  weeks  while  we
conducted  our  performance  reviews  and  set
goals  for  next  year.
Read  more  about  customer  loyalty
SWK  is  Your  Trusted  Partner  for
Sage  ERP  X3
The  economy  is  in  a  holding  pattern,  you've  streamlined  to  the  bone,
regulations  are  more  restrictive  and  your  competition  is  tougher.
Now  more  than  ever,  you  need  concise  and  accurate  information,  so
you  can  make  educated  decisions  to  keep  up  with  your  customers'
demands.
Sage  ERP  X3  is  the  simple,  cost-­effective  solution  for  mid-­sized
businesses  to  command  growth  in  today's  ever  changing  environment.
Dashboards  and  Business  Intelligence  foster  fast  and  better-­
  
7/29/13 SWK Insider
www.swktech.com/sites/default/files/newsletters/swk/11-12/swk_insider.html 2/4
       
  
National:
(877)  979-­5462   
  
Livingston,  NJ
(973)  758-­6100   
  
Plainview,  NY
(631)  271-­6401   
  
Syracuse,  NY
(315)  451-­3577   
  
Buffalo,  NY
(716)  656-­7707   
  
Greenwich,  CT
(203)  364-­4413   
Ann  Arbor,  MI
(973)  758-­6133
Chicago,  IL
(312)  496-­7995
  info@swktech.com   
  
Quick  Links
  
  Training  Center   
  Request  Information   
  Network  Services   
  Technical  Support   
  Help  Desk  Newsletter   
SWK  Insider  Blog
       
       
       
informed  decision  making.
Intuitive  visual  processes  guarantee  fast  adoption  by  users,
while  the  workflow  engine  ensures  accuracy  for  improved
performance.
Built  as  a  single,  unified  system  encompassing  finance,  sales,
CRM,  inventory,  purchasing  and  manufacturing.  This
streamlines  operations  and  allows  dynamic  information  to  flow
across  the  entire  enterprise.
Service  Oriented  Architecture  (SOA)/Web-­native  technology
helps  simplify  and  accelerate  information  exchanges,  within
and  outside  your  company.
Sage  ERP  X3  brings  you  the  best  of  all  worlds:  accurate  and  timely
information  and  simplicity  for  users,  all  at  an  affordable  cost.
Questions  about  Sage  ERP  X3?  Contact:
Mike  O'Connell
SWK  Technologies,  Inc.  
michael.oconnell@swktech.com
www.swktech.com
The  Perfect  Holiday  Gift:  Sage  Credit  Card
Processing
Every  business  loves  money.  Now,  Sage  Credit  Card  processing  keeps
that  cash  flowing  all  year  round.  This  gift  just  keeps  on  giving!
Seamless  transaction  and  posting  integration  to  your  Sage  MAS
solution  –  Saving  you  time  and  effort.
Providing  your  client  multiple  ways  to  pay  you  –  Convenience
and  speeding  up  your  cash  flow.
Get  the  best  rates  available  by  leveraging  the  power  of  Sage
Credit  card  processing  –  Saving  you  money.
Call  973.758.6126  or  email  Alex  Nastashkin  today  to  help  you
discover  all  the  benefits  of  Sage  Credit  Card  processing.
Free  White  Paper:  "Reports  That  Are  Simply
Dashing"
"The  cure  for  Apple  is  not  cost-­cutting.  The  cure  for  Apple  is  to
innovate  its  way  out  of  its  current  predicament"  –  Steve  Jobs
What's  your  bottom  line?  All  Steve  Jobs  ever  wanted  to  do  was
innovate  –  and,  of  course,  he  succeeded.
Do  you  innovate?  Better  yet,  can  you  innovate  or  are  you  hindered  by
your  current  accounting  systems  and  processes?
At  SWK  Technologies,  a  spark  of  an  idea  turns  the  ho-­hum,  outdated
and  out-­classed  into  something  exciting.  We  are  technologists  who
help  create  the  kind  of  accounting  system  you  need.  The  kind  of
system  you  need  to  innovate.
Here's  a  free  white  paper,  "Reports  That  Are  Simply  Dashing."
Knowledge  that  you  can  use,  so  you  can  innovate  in  your  world,
today!
Contact  us  today  for  more  information.  We're  here  to  help.
Jeff  McLeod
973.758.6118
7/29/13 SWK Insider
www.swktech.com/sites/default/files/newsletters/swk/11-12/swk_insider.html 3/4
jeff.mcleod@swktech.com
HR  Advisor
Human  Resource  Insights  from  Kathleen  Weiss
Learn  How  to  Manage  Your  Holiday  Party
Most  employers  are  planning  to  have  employee  parties  over  the
holiday  season.  It's  hard  to  find  anyone  without  at  least  one  office
party  nightmare  story  to  share  about  a  fellow  employee  –  and
possibly  themselves.
Learn  how  to  manage  your  party
News  and  Awards
SWK  Technologies  Named  to  Sage  2011  Chairman's  Club  and
President's  Circle;;  Also  Honored  by  Accounting  Today  With  a
2011  Technology  Pacesetter  Award
Based  on  performance  and  sales  for  the  2011  business  year,  SWK
Technologies  was  once  again  named  to  the  prestigious  Sage
Chairman's  Circle  and  President's  Club.
The  two  annual  award  programs  recognize  the  top-­producing  business
partners  for  Sage.  This  year,  60  Sage  business  partners  earned  the
company's  prestigious  President's  Circle  designation  for  Sage  business
partners  generating  top  sales  revenues  across  a  variety  of  product
award  categories.
"We  are  very  proud  to  work  with  business  partners  who  are  among
the  best  in  the  industry,"  said  Tom  Miller,  VP  of  Channel  Management
for  Sage.  "Our  thanks  and  congratulations  for  exceptional  service  to
our  customers  go  to  our  Sage  President's  Circle  and  Chairman's  Club
members  for  2011."
Chairman's  Club  membership  is  earned  by  Sage  business  partners
who  develop  an  exceptional  level  of  new  business  through  defined
sales  and  marketing  programs.  Chairman's  Club  winners  receive  a
variety  of  benefits  and  attend  the  President's  Circle  retreat  with  Sage
executives  to  hone  business  strategy  and  skills  and  to  celebrate  their
accomplishments.
SWK  was  also  honored  by  Accounting  Today  as  one  of  its  2011
Technology  Pacesetters  for  performance  and  sales.
"For  years,  the  members  of  our  Technology  Pacesetters'  list  of
topflight  accounting  and  ERP  value-­added  resellers  remained  nimble,
often  adapting  to  change  sooner  than  later,  said  Technology  Editor
Seth  Fineberg.  "More  recently,  they've  begun  to  usher  in  one  of  the
larger  evolutions  in  the  sector  –  prompted  by  the  sluggish  economy
and  the  onset  of  new  technology  platforms  –  by  offering  expanded
product  lines,  including  cloud  or  hosted  solutions  and,  in  some
instances,  providing  more  consulting  services  than  traditional  software
reselling."
In  all,  only  50  firms  and  companies  were  honored  with  the  Pacesetter
award.
SWKTech.com  Monthly  Feature:
7/29/13 SWK Insider
www.swktech.com/sites/default/files/newsletters/swk/11-12/swk_insider.html 4/4
  
Training  Schedule  
SWK  is  the  only  Sage  Reseller  in  the  greater  New  York  area  that  has  a
Sage  Authorized  Training  Center.  We  offer  classroom  training  in
Livingston,  NJ,  as  well  as  on-­site  and  web-­based  training  solutions.
For  a  complete  list  of  courses,  including  content,  dates  and  costs,  visit
our  Training  Center.
     
   ©  2011  SWK  Technologies

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Digital HR Infographic
 

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  • 1. 7/29/13 SWK Insider www.swktech.com/sites/default/files/newsletters/swk/11-12/swk_insider.html 1/4 BROWSE  CONTENT   Dec  2011     Jeff's  Letter Defining  Success  Through Customer  Loyalty  and Commitment     Product  Focus SWK  is  Your  Trusted Partner  for  Sage  ERP  X3 The  Perfect  Holiday  Gift: Sage  Credit  Card Processing       Service  Focus Free  White  Paper:  "Reports That  Are  Simply  Dashing"     Departments     HR  Advisor   News  and  Awards   Training  Classes           Contact  Information           December  2011 Welcome  to  the  December  2011  edition  of  the  SWK Insider Defining  Success  Through  Customer   Loyalty  and  Commitment By  Jeffrey  D.  Roth,  CEO Welcome  to  the  December  issue  of  the  SWK Insider  newsletter!  It's  the  end  of  the  year, which  means  our  minds  are  on  the  holiday season  with  an  eye  toward  2012.  I  think  this is  a  great  time  to  share  with  you  a  few customer  success  stories,  prepared  from viewpoints  of  the  SWK  staff.  They  shared these  during  the  past  few  weeks  while  we conducted  our  performance  reviews  and  set goals  for  next  year. Read  more  about  customer  loyalty SWK  is  Your  Trusted  Partner  for Sage  ERP  X3 The  economy  is  in  a  holding  pattern,  you've  streamlined  to  the  bone, regulations  are  more  restrictive  and  your  competition  is  tougher. Now  more  than  ever,  you  need  concise  and  accurate  information,  so you  can  make  educated  decisions  to  keep  up  with  your  customers' demands. Sage  ERP  X3  is  the  simple,  cost-­effective  solution  for  mid-­sized businesses  to  command  growth  in  today's  ever  changing  environment. Dashboards  and  Business  Intelligence  foster  fast  and  better-­  
  • 2. 7/29/13 SWK Insider www.swktech.com/sites/default/files/newsletters/swk/11-12/swk_insider.html 2/4         National: (877)  979-­5462     Livingston,  NJ (973)  758-­6100     Plainview,  NY (631)  271-­6401     Syracuse,  NY (315)  451-­3577     Buffalo,  NY (716)  656-­7707     Greenwich,  CT (203)  364-­4413   Ann  Arbor,  MI (973)  758-­6133 Chicago,  IL (312)  496-­7995  info@swktech.com     Quick  Links    Training  Center    Request  Information    Network  Services    Technical  Support    Help  Desk  Newsletter   SWK  Insider  Blog                   informed  decision  making. Intuitive  visual  processes  guarantee  fast  adoption  by  users, while  the  workflow  engine  ensures  accuracy  for  improved performance. Built  as  a  single,  unified  system  encompassing  finance,  sales, CRM,  inventory,  purchasing  and  manufacturing.  This streamlines  operations  and  allows  dynamic  information  to  flow across  the  entire  enterprise. Service  Oriented  Architecture  (SOA)/Web-­native  technology helps  simplify  and  accelerate  information  exchanges,  within and  outside  your  company. Sage  ERP  X3  brings  you  the  best  of  all  worlds:  accurate  and  timely information  and  simplicity  for  users,  all  at  an  affordable  cost. Questions  about  Sage  ERP  X3?  Contact: Mike  O'Connell SWK  Technologies,  Inc.   michael.oconnell@swktech.com www.swktech.com The  Perfect  Holiday  Gift:  Sage  Credit  Card Processing Every  business  loves  money.  Now,  Sage  Credit  Card  processing  keeps that  cash  flowing  all  year  round.  This  gift  just  keeps  on  giving! Seamless  transaction  and  posting  integration  to  your  Sage  MAS solution  –  Saving  you  time  and  effort. Providing  your  client  multiple  ways  to  pay  you  –  Convenience and  speeding  up  your  cash  flow. Get  the  best  rates  available  by  leveraging  the  power  of  Sage Credit  card  processing  –  Saving  you  money. Call  973.758.6126  or  email  Alex  Nastashkin  today  to  help  you discover  all  the  benefits  of  Sage  Credit  Card  processing. Free  White  Paper:  "Reports  That  Are  Simply Dashing" "The  cure  for  Apple  is  not  cost-­cutting.  The  cure  for  Apple  is  to innovate  its  way  out  of  its  current  predicament"  –  Steve  Jobs What's  your  bottom  line?  All  Steve  Jobs  ever  wanted  to  do  was innovate  –  and,  of  course,  he  succeeded. Do  you  innovate?  Better  yet,  can  you  innovate  or  are  you  hindered  by your  current  accounting  systems  and  processes? At  SWK  Technologies,  a  spark  of  an  idea  turns  the  ho-­hum,  outdated and  out-­classed  into  something  exciting.  We  are  technologists  who help  create  the  kind  of  accounting  system  you  need.  The  kind  of system  you  need  to  innovate. Here's  a  free  white  paper,  "Reports  That  Are  Simply  Dashing." Knowledge  that  you  can  use,  so  you  can  innovate  in  your  world, today! Contact  us  today  for  more  information.  We're  here  to  help. Jeff  McLeod 973.758.6118
  • 3. 7/29/13 SWK Insider www.swktech.com/sites/default/files/newsletters/swk/11-12/swk_insider.html 3/4 jeff.mcleod@swktech.com HR  Advisor Human  Resource  Insights  from  Kathleen  Weiss Learn  How  to  Manage  Your  Holiday  Party Most  employers  are  planning  to  have  employee  parties  over  the holiday  season.  It's  hard  to  find  anyone  without  at  least  one  office party  nightmare  story  to  share  about  a  fellow  employee  –  and possibly  themselves. Learn  how  to  manage  your  party News  and  Awards SWK  Technologies  Named  to  Sage  2011  Chairman's  Club  and President's  Circle;;  Also  Honored  by  Accounting  Today  With  a 2011  Technology  Pacesetter  Award Based  on  performance  and  sales  for  the  2011  business  year,  SWK Technologies  was  once  again  named  to  the  prestigious  Sage Chairman's  Circle  and  President's  Club. The  two  annual  award  programs  recognize  the  top-­producing  business partners  for  Sage.  This  year,  60  Sage  business  partners  earned  the company's  prestigious  President's  Circle  designation  for  Sage  business partners  generating  top  sales  revenues  across  a  variety  of  product award  categories. "We  are  very  proud  to  work  with  business  partners  who  are  among the  best  in  the  industry,"  said  Tom  Miller,  VP  of  Channel  Management for  Sage.  "Our  thanks  and  congratulations  for  exceptional  service  to our  customers  go  to  our  Sage  President's  Circle  and  Chairman's  Club members  for  2011." Chairman's  Club  membership  is  earned  by  Sage  business  partners who  develop  an  exceptional  level  of  new  business  through  defined sales  and  marketing  programs.  Chairman's  Club  winners  receive  a variety  of  benefits  and  attend  the  President's  Circle  retreat  with  Sage executives  to  hone  business  strategy  and  skills  and  to  celebrate  their accomplishments. SWK  was  also  honored  by  Accounting  Today  as  one  of  its  2011 Technology  Pacesetters  for  performance  and  sales. "For  years,  the  members  of  our  Technology  Pacesetters'  list  of topflight  accounting  and  ERP  value-­added  resellers  remained  nimble, often  adapting  to  change  sooner  than  later,  said  Technology  Editor Seth  Fineberg.  "More  recently,  they've  begun  to  usher  in  one  of  the larger  evolutions  in  the  sector  –  prompted  by  the  sluggish  economy and  the  onset  of  new  technology  platforms  –  by  offering  expanded product  lines,  including  cloud  or  hosted  solutions  and,  in  some instances,  providing  more  consulting  services  than  traditional  software reselling." In  all,  only  50  firms  and  companies  were  honored  with  the  Pacesetter award. SWKTech.com  Monthly  Feature:
  • 4. 7/29/13 SWK Insider www.swktech.com/sites/default/files/newsletters/swk/11-12/swk_insider.html 4/4   Training  Schedule   SWK  is  the  only  Sage  Reseller  in  the  greater  New  York  area  that  has  a Sage  Authorized  Training  Center.  We  offer  classroom  training  in Livingston,  NJ,  as  well  as  on-­site  and  web-­based  training  solutions. For  a  complete  list  of  courses,  including  content,  dates  and  costs,  visit our  Training  Center.       ©  2011  SWK  Technologies