UI UX 概論
WHAT’S UI UX?
RUBY KUAN
1
Ruby Kuan
關芸如 台灣赫斯特媒體 Digital Director 數位總監
ELLE / 柯夢波丹丹 / Harper’s Bazaar
Linkedin
Proficient in: User Research, User Experience, Persona & Scenarios, Products
Development, Project Management, Internet Marketing, Community Marketing,
2004 匯通數位/無名⼩小站 > 2007 痞客邦 > 2009 李奧⾙貝納 > 2010 創業 > 2012 痞客邦 >2016 赫斯特
資歷14年,著重在網路服務開發、User
research、社群⾏銷操作,開發過無數
網路服務
無名小站網誌地圖、音樂、投票、照片上傳、投稿系統以及娛樂名人堂等,
以及痞客邦使用者後台、新手上路、註冊流程、全站管理系統、三大首頁、
電影、娛樂、美妝頻道、7Headlines 等
UX UI
WHAT’S UI UX?
對UI(使用者介面)與UX(使用者經驗)有初步的了解
認識使用者經驗之設計原則與常用方法論
線上投票
線上即時問答
UI
是系統和用戶之間進行互動和資訊交換的媒介,它實
作資訊的內部形式與人類可以接受形式之間的轉換。
介於使用者與硬體設計彼此之間互動溝通相關介面,
目的在使得使用者能夠方便有效率地去操作以達成雙
向互動。
USER INTERFACE
使用者介面/用戶介面
UX
涉及到一個人使用一個特定產品或系統或服務的有關
行為、態度、與情緒。
用戶體驗,包括實際、體驗、情感、有意義、有價值的人機
交流、和產品所有權方面的問題。
USER EXPERIENCE
使用者經驗/用戶體驗
UI
UX
Design	trends	
specification
Platforms		
and		
tools
Multi-device	
experience
Flow	and	
process
User	
Experience	
Design
Multi-device	
design
UI INTERFACE
EXPERIENCEUX
UI INTERFACE
亨氏番茄醬 https://goo.gl/3cMuUH
EXPERIENCEUX
UI INTERFACE
UX EXPERIENCE
會發出聲音嗶嗶嗶
UX EXPERIENCE
1956年年
《冰箱安全法案》
UI UX
UX UI
via: Jayan Narayanan
https://www.youtube.com/watch?v=Q5763pPchvw
Navigation bar mail box
Profile
thumbnail
Content image/video
Clickable text
Button
Tab bar
UI
IS WHAT
Why is this page the
homepage
Why are we displaying
user faces
Why is the content this
size/long
Why those name need to be
clickable
Why are we allowing to
do those
Why 5 tabs
UX
IS WHY
ALL ABOUT
PEOPLE
UX
researcher
UI
designer
User Experience Research
Usability Expert
Analytics
Visual Design

*視覺化過程,透過互動設計後所做出的最後結果
Interaction Design
*針對 usefulness, usability, emotional 做設計,比較
像是⽅方法,⽽而非結果
找出病灶、確診-⾨門診醫師	
Patient	doctor
UX
designer
決定治療⽅方法-主任醫師	
Chief	Physician
進⾏行行治療-外科醫師	
Surgeons
Strategy
Product Design
Information Design
UX BEFORE UIUX UI
User Experience Research
“when marketing research is needed, and user
experience research is needed!”
讓產品設計決策更更具備共識
減少規格的變動
⾏行行銷了了解切入⾓角度
有可以依據的⽅方向加速產品的開發
INVOLVEUX
Experience
Designer
Information
Architecture
User
research
practices
Visual
design
Interaction
design
Editing & curatingCopy writing
Design process
management
Information
design
Agile methods
Analytics
User cases
Domain
knowledge
ROI
Business
knowledge
Technology
Marketing
Social
Networks
Ethnography
Storytelling Sketching
Presenting
Facilitating
Critiquing
*直接關聯聯性:紅⾊色>藍藍⾊色>⿊黑⾊色
User Experience Research 使⽤用者體驗研究
Marketing Research 市場研究
Interaction Design 互動設計
Visual Design 視覺設計
Product Design 產品設計
Usability Expert 易易⽤用性研究
Anthropology Research ⼈人類學研究
Web Develop 網⾴頁開發
Front to End Engineer 前端⼯工程
UX
Visual
Design
Interaction
Design
Product
Design
Usability
Expert
User Experience
Research
UI
designer
UX
designer
UX
researcher
不同⾓角⾊色的領域交集
FE
engineer
Visual
designer
Service Blueprint
Consumer Journey Map
Personas
Ecosystem Map
Competitive Audit
Value Proposition
Stakeholders Interviews
Key Performance Indicators
Brainstorming
Moodboards
Storyboards
User Flow
Task Analysis
Taxonomies
Content Audit
Heuristic Analysis
Sitemap
Use Cases and Scenarios
Metrics Analysis
User Interview / Focus Group
Quantitative Survey
Usability Testing
Card Sorting
A/B Test
Eyetracking
Accessibility Analysis
Sketches
Wireframe
METHODS AND TOOLSUX
Service Blueprint
Consumer Journey Map
Personas
Ecosystem Map
Competitive Audit
Value Proposition
Stakeholders Interviews
Key Performance Indicators
Brainstorming
Moodboards
Storyboards
User Flow
Task Analysis
Taxonomies
Content Audit
Heuristic Analysis
Sitemap
Use Cases and Scenarios
Metrics Analysis
User Interview
Focus Group
Quantitative Survey
Usability Testing
Card Sorting
A/B Test
Eyetracking
Accessibility Analysis
Sketches
Wireframe
METHODS AND TOOLSUX
questionnaire survey
Who
are the
Users?
What
are users
trying to
do?
What
will the
interface
look like
How
will it be
organized
?
What
problems
are users
having
Deploym
ent and
Release
Project
start
Concept
design
Detailed
design
Product
launch
USER
CENTERED
DESIGN
user centered design is a process
Who
are the
Users?
What are
users trying
to do?
What will
the interface
look like
How will
it be
organized?
What
problems
are users
having
Deployme
nt and
Release
Project
start
Concept
design
Detailed
design
Product
launch
• Persona / Market
Segmentation
• Competitive Analysis
• Contextual Inquiry
• Stakeholder Interviews
• Quality Function
Deployment
User Interview
Focus Group
Who	are	
the	Users?
What	are	
users	trying	
to	do?
What will
the interface
look like
How will
it be
organized?
What
problems
are users
having
Deployme
nt and
Release
Project
start
Concept
design
Detailed
design
Product
launch
• Journey Map
• Use Cases and Scenarios
• Task Analysis
User Interview
Focus Group
questionnaire survey
Who	are	
the	Users?
How will
it be
organized?
What
problems
are users
having
Deployme
nt and
Release
Project
start
Concept
design
Detailed
design
Product
launch
• Sketches
• Wireframing
• Prototyping
• Lean UX
What are
users trying
to do?
What
will the
interface
look like
Who	are	
the	Users?
What
problems
are users
having
Deployme
nt and
Release
Project
start
Concept
design
Detailed
design
Product
launch
What are
users trying
to do?
How
will it be
organized
?
What will
the interface
look like
• Card Sorting
• Tree Testing
• First Click Testing
• Keystroke Level
Modeling
• Heuristic Evaluations
Who	are	
the	Users?
Deployme
nt and
Release
Project
start
Concept
design
Detailed
design
Product
launch
What are
users trying
to do?
What will
the interface
look like
How will
it be
organized?
What
problems
are users
having
• Unmoderated Remote
Usability Testing
Who	are	
the	Users?
Project
start
Concept
design
Detailed
design
Product
launch
What are
users trying
to do?
What will
the interface
look like
How will
it be
organized?
What
problems
are users
having
Deploym
ent and
Release
•Usability Testing
•Comparative
Benchmark
Study
•A/B Testing
https://www.youtube.com/watch?v=Ovj4hFxko7c
What the #$%@ is UX Design?
via:UX Mastery
Do the design behind the visual
UX
THANK	YOU!!
#LTUX_TP #LTUX facebook.Me:	rubykuan418

UI UX 概論