UX Design
Connecting People to Information
GSLIS • June 30, 2014
Cate Kompare
@CateKompare
!
Melinda Miller
@melindamiller
Cate Kompare
@CateKompare
Melinda Miller
@melindamiller
UX?
“Can the user accomplish their
goal?”
— Jared Spool, CEO of User Interface Engineering
Usability
“Did the user have as delightful
an experience as possible?”
— Jared Spool, CEO of User Interface Engineering
User Experience
Today’s Agenda
1. What is UX?
2. Skills for UX Professionals
3. Tools we use
Resource Link: http://goo.gl/kKF6Rv
Hard Skills
• User Research
• Copywriting
• Content Strategy
• Information Architecture
• Mobile Integration
• Project Management
• Visual Design
• Interaction Design
• Front-end Development
Soft Skills
• Presenting
• Facilitating
• Critiquing
• Storytelling
• Sketching
• Leadership
1Research1Analyze1Design
1Research
Organizational Research
1 Research
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User Research
1 Research
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1 Research 1 User Research
Competitive Review
1 Research
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1 Research 1 Competitive Review
Content Inventory
1 Research
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1 Research 1 Content Inventory
1 Research 1 Content Inventory
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1Analyze
Flow Diagrams
1 Analyze
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(Either/Or)
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User Stories
1 Analyze
1 Analyze 1 User Stories
“As a [insert role], 

I want to [insert task], 

so that I [insert driving
force].”
1 Analyze 1 User Stories
“As a guest speaker at a GSLIS
class, I want to give an informative
talk, so that I don’t totally humiliate
myself at my alma mater.”
1 Analyze 1 User Stories
Personas
1 Analyze
1 Analyze 1 Personas
1 Analyze 1 Personas
1 Analyze 1 Personas
1 Analyze 1 Personas
Name
Persona type
Age
Technical comfort
Job Title
Back story
Their ideal experience
Feel free to doodle!
Persona Template
Quote
“
_”
Tell us a bit about their lives
What concerns do they have? Why do they need this website/service? How have they found or heard about the website?
What’s stopping them from choosing the service/website or annoying them?
Their story including features and content which will help them have a great
experience
Sum up their experience with the
1Design
Sketchboard
1 Design
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Sketching
1 Design
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1 Design 1 Sketching
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Card Sorting
1 Design
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Wireframe
1 Design
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Page Tables
1 Design
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Page Title
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Usability Testing
1 Design
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1 Design 1 Usability Testing
Recap
1. What is UX?
2. Skills for UX Professionals
3. Tools we use
Keep on learning and connecting
• UX Champaign-Urbana
‣ UX Book Club
‣ Content CU
‣ IxDA
• CUDO
Resource Link: http: //goo.gl/kKF6Rv
@MelindaMiller 1 @CateKompare
@UXBookClub 1 @ContentCU
@PixoTech
Thanks!
Resource Link: http://goo.gl/kKF6Rv
UX Cards: http://goo.gl/IoSnNi

UX Design: Connecting People to Information