1. Rose Nzarse
2100 Tiebout Avenue, Apt 404| Bronx, NY 10457 | (347) 350-3893|nzarse@netzero.net
Professional Summary
A trilingual, patient-focused and customer service oriented professional with a solid track record of
assisting patients of different socio-economic backgrounds. Committed to the values of compassion,
dignity, collaboration and responsibility. Adept in administrative duties and computer proficient.
Seeking an Admitting Representative position.
Skills
● Trilingual; Fluent in English/Spanish/French ● Medical terminology ● HIPAA regulations and compliance
● Microsoft Office Suite 2010 ● Medical billing ● Detail oriented
Experience
Visiting Nurse Service of NY– Bronx, NY April 2013 - July 2013
Assistant Manager in Social Work Dept. (Internship)
Established policies and procedures to improve patient outcomes and to meet compliance standards.
Collected data and other information to evaluate program impact utilizing Excel Prepared reports for
management, boards of directors, supporters and the public using Microsoft Word.
Planned and administered budgets using Excel.
Supervised staff of 10 and trained volunteers.
Contacted outside agencies to clarify services and created a spreadsheet to be used as resource for patients.
North Central Bronx Hospital (HHC) – Bronx, NY May 2006 - July 2013
Patient Care Technician /Operating Room
Ensured that the operation theater and all recovery rooms met infection control standards.
Cleaned and maintained operating equipment.
Certified that all the tools were available and arranged in a systematical order to meet surgeon’s needs.
Provided exceptional care and customer services to patient’s post-surgery increasing patient satisfaction.
Maintained an accurate record of all the tools used and replaced to meet safety guidelines.
Quality assurance committee member with focus on patient satisfaction, safety and accounting practices.
Education:
Monroe College– Bronx, NY
BBA in Health Services Administration, 2013
Mandl School of Allied Health– NY, NY
Associated of Office Services in Medical Assistant, 2010
ABC Nursing School- Bronx, NY
