Jean Kent has over 20 years of experience in various medical roles including as a certified medical assistant, licensed massage therapist, unit coordinator, and medical practice secretary. She is skilled in medical software, Microsoft Office, and maintains certifications as a medical assistant and massage therapist. Her experience ranges from intake coordination, patient admissions, and medical billing to teaching massage therapy courses and supervising a public clinic.

1. Jean Kent
Certified Medical Assistant
1198 Washington Street, Abington, MA. 02351
Jeank971@aol.com 386-848-2996 www.linkedin.com/in/jeankentcma
Summary of Qualifications
Certified Medical Assistant, Licensed Massage Therapist, Instructor, Unit Coordinator, Practice Secretary,
Intake Coordinator, and former Realtor. Skilled in medical software and Microsoft Office Suite.
Experience
Unit Coordinator - iShift Department (per diem) 2014-Current
Admissions (part-time) 2015-Current
Beth Israel Deaconess Medical Center, Boston, MA
• Facilitates the smooth & efficient functioning of the unit.
• Serves as liaison between patients, visitors, and clinicians.
• Coordinates patient admissions, discharges, and transfers with nursing staff.
• Assigned to Medical, Surgical, and Trauma, NICU, and SICU departments.
• Registered w/Commonwealth of MA Office of Vital Statistics – providing information
for death certificates, interfacing with Coroner’s Office and Organ Bank.
• Assign bed placements when transitioning from Emergency Department; triage night calls.
• Access and print reports for following day’s surgeries and next day’s admissions.
• Perform myriad administrative functions; maintain confidentiality.
Massage Therapist
Self-Employed Licensed Massage Therapist, Central Florida 2006-2014
Certified Medical Assistant 2012-2013
Transformations Medical Weight Loss Clinic, Orlando, FL
• Created electronic health records and charts.
• Began patient intake process with introductory communication and taking vitals.
• Performed medical asepsis practices, injections, and phlebotomy.
• Coordinated and conducted laboratory tests, specimen collection, and patient education.
Instructor 2007-2011
Everest University, South Orlando Campus, Orlando, FL
• Taught all academic classes necessary to pass the Florida Department of Health
guidelines and comply with the State of Florida.
• Classes taught included Anatomy and Physiology, Pathology, Medical Terminology,
Florida Law pertaining to Massage Therapy, Medical Errors, and Omissions, HIPAA Law,
Ethics, as well as specialized courses for elderly, pregnancy, and mental health patients.
• Entered student grades into academic record; provided after-hours academic counseling for
students.
Coordinator of Testing & Licensure (Promotion) 2008-2011
• Coordinated testing for students for State of Florida board exams.
• Designed and implemented review classes for medical terminology used in
national board exam.

2. • Acted as liaison between students and Florida Department of Health and
Pearson Vue testing facilities.
Jean Kent page 2
Supervisor of Public Clinic (Promotion) 2007-2008
• Supervisor of Public Clinic ensuring safety guidelines for clients and students.
• Maintained cash log for clinic and reported money intake to Business Office Treasurer.
• Managed and created daily student clinic appointments.
Realtor 2003-2009
Century 21 and ReMax, Deltona, FL
• Sold homes listed on Multiple Listing Service ( MLS )
• Specialized in assisting clients relocating from out of state.
Practice Secretary 2001-2003
Brigham & Women’s Hospital, Boston, MA
• Verified insurance carriers and level of coverage.
• Scheduled various types of surgeries, ordered tests, and filled prescription orders.
• Triaged calls to physicians and nursing staff.
Intake Coordinator 1998-2001
Harvard Pilgrim Health Care, Quincy, MA
• Managed intake at Beth Israel, Winchester, and Goddard Hospitals, as well as
satellite offices and affiliated physicians.
• Received orders from nurses and input medical information into computer.
• Generated and processed all patient referrals for treatment, testing, and
surgical procedures.
Certifications
Certified Medical Assistant / AAMA 2451352, 2012-Present
Licensed Massage Therapist, State of Florida, MA 48630, 2006-Present
HIPAA certified; CORI cleared
Education
Seminole State College- Sanford, FL
Continuing Medical Education
Lincoln Technical Institute- Orlando, FL
Certified Medical Assistant
Everest University-Orlando, FL
Medical Insurance Billing & Coding
Central Florida School of Massage Therapy- Orlando, FL
Licensed Massage Therapist
Stonehill College – Easton, MA
Certificate in Health Care Management