This presentation is about: 1. What Effective Communication is? 2. Importance of Effective Communication in the Workplace. 3. 7c's Principle of Effective Communication. & 4. Common Barriers to Effective Communication.

1. EFFECTIVE
COMMUNICATION

2. What is Effective
Communication ?
Effective Communication is the
communication where the intended
message is successfully delivered, received
and understood.

3. The importance of Effective
Communication in the
Workplace
1. Improves Team Building
2. Boosts Growth
3. Increases Innovation
4. Improves Productivity
5. Increases Loyalty

4. • It Improves Team Building: Honest and Effective
Communication creates a strong team.
• It Boosts Career Growth: Great communication
contributes to the growth of the business, which goes hand in
hand with your career.
• It Increases Innovation: If employees are scared of
communicating their thoughts and ideas out of fear of being
rejected, then they are likely to become stagnant in their
career and only contribute the bare minimum.
• It Improves Productivity: Being able to communicate
effectively at work can help increase overall productivity of the
Business.
• It Increases Loyalty: When you have a good line of
communication with management, you’re naturally going to be
more loyal to the organization.

5. The 7c’s of Effective Communication
Completeness Conciseness Consideration Clarity
Concreteness Courtesy Correctness

6. • Completeness: The information conveyed in the message should be completed for the communication to be
effective.
• Conciseness: Conciseness means communicating what you want to convey in least possible words.
• Consideration: Effective communication must take audience into consideration by knowing their viewpoints,
cultural sensitivity, educational level, etc.
• Clarity: Clarity implies emphasizing on specific goal or objective rather than going off the track.
• Concreteness: Concrete communication implies being particular and clear rather than being fuzzy and
general.
• Courtesy: Courtesy reflects the nature and character of the sender.
• Correctness: Correctness implies that the correct information is conveyed through the message.

7. Common Barriers to Effective
Communication
Encoding/Sender
Barriers
Lack of basic
communication skills,
insufficient knowledge of
the subject, lacking
confidence, use of slangs,
emotional interference
Transmitting Barriers
Physical Barriers, Channel
Barriers, Long
communication chain.
Decoding / Receiver
Barriers
Lack of Interest, lack of
Knowledge, lack of
communication skills,
Information Overload,
emotional interference
Responding Barriers
No Provision of feedback,
Inadequate feedback

8. Overcoming the barriers of Effective
Communication
Connecting with the
Audience
Using Simple words
Body Language
(Smile, Eye Contact,
Gesture, Tone)
Cultural Sensitivity
Checking for
understanding
Seeking
Participation
Effective questions
Summarizing what
has been said

9. Conclusion A man is seldom better
than his communication