2. What we can learn?
1- What is communication?
2-Difference between communication & effective
one?
3-Importance of effective communication
4-How to be effective communicator.
3. A communication?
•a process by which information is exchanged
between individuals through a common system
of symbols, signs, or behavior the function of
pheromones in insect communication also :
exchange of information.
•an apparent answer to the painful divisions
between self and other, private and public, and
inner thought and outer world.
4. Effective communication
• The process of exchanging ideas, thoughts, opinions,
knowledge, and data so that the message is received and
understood with clarity and purpose.
• When we communicate effectively, both the sender and
receiver feel satisfied.
• Having an ability to listen attentively and to convey
information efficiently with empathy. It portrays your
confidence and body language which is important while
having a communication with people around you
6. Importance of effective communication
• It builds and maintains relationships.
• It builds trust.
• It helps build the team as an effective unit.
• It builds understanding with your audience.
• Effective communication encourages innovation.
• It increases employee engagement.
• It increases accountability and brings clarity in work flow.
• It helps with decision making.
• Effective communication improves customer satisfaction.
• It reduces conflict.
7. How to be effective communicator.
We need to make our communication way (Message) either written or
verbal characterize by following:
1-Completeness.
2-Conciseness.()موجزة.
3- Consideration.
4- Clarity.
5-Concreteness.
6-Courtesy.()مجاملة.
7- Correctness.
8. Completeness
• Message must be complete & take in consideration audience mindset
, Background & all conditions.
• Complete communication features:
• It develops good reputation of an organization.
• It gives always additional information wherever required. Answer all
questions in receiver mind.
• It helps good decision making from audience as they received all data
needed.
9. Conciseness
• Conciseness means wordiness, convey in least possible words. It has
following features:
• Time saving & also cost saving.
• It underlines & highlights the main message without excessive words.
• Concise message is more appealing & comprehensible to audience.
• Concise message isn’t repetitive in nature.
10. Consideration
• Consideration implies to (Stepping in the shoes of other) part of
empathy.
• Considerate communication features:
• Emphasize on “you” approach.
• Emphasize with the audience & exhibit interest in audience. This
stimulate positive reaction from them.
• Show optimism toward your audience .Emphasize in what is possible
instead of what is impossible.
11. Clarity
• Clarity implies emphasizing on a specific message or a goal at a time
rather than trying to achieve too much at once.
• Clarity communication feature:
• It makes understating easier.
• Complete clarity of thoughts & ideas enhance the meaning of
message.
12. Concreteness
• Concrete communication implies being particular & clear rather than
fuzzy & general. Concreteness strengthens the confidence. Concrete
communication features:
• It is support with facts & figures.
• It makes use of words that are clear & that build the reputation.
• Concrete message are not misinterpreted.
13. Courtesy
• Courtesy in the message implies the message should show the
sender’s expression as well as the respect for the receiver. The sender
of the message should be polite,Judicious,reflective & enthusiastic.
• Courtesy implies taking into consideration both viewpoints as well as
feeling of receiver.
• Courteous message is positive & focus on audience.
• It makes use of terms showing respect of the receiver.
• It is not at all biased.
14. Correctness
• Correctness in communication implies that There is no grammatical
error in communication. The correct communication features:
• The message is exact ,correct & well timed.
• If the communication is correct it boosts up the confidence level.
• Correct message has a great impact on audience.
• It checks for the precision & accurateness of facts & figures used in
the message.
• It makes use of appropriate & correct language in the message.
15. •Now, is this the right time to all of us
improve communication to be more
effective in all life?