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What to be mindful of before starting
Table of contents
๏ƒ˜ Making the investment
๏ƒ˜ Measuring the SEO value
๏ƒ˜ Selecting a website solution
2Updating your website? What to be Mindful Of Before Starting
Lyles Armour
When is it time
to make the
investment in a
new website?
3Updating your website? What to be Mindful Of Before Starting
Poll Question
4Updating your website? What to be Mindful Of Before Starting
Symptoms of an outdated website
Poor SEO Metrics
High bounce rates
Low number of new sessions
Low conversion rates
Little traffic from the organic channel
Poor SEO Implementation
Missing meta data
Missing header tags
Domain errors
Poor content
Design Limitations
Not mobile-friendly (responsive)
Old design layout /outdated imagery
Poor of calls to action
Lack of an online booking engine
Business Challenges
Low number of direct bookings
Paying high commission fees
Branding changes (remodel, colors)
New markets (millennials, business, weddings)
5Updating your website? What to be Mindful Of Before Starting
1 of 3 ways to
prepare for a new
website
Implement website tracking tools
Itโ€™s difficult to make changes if you donโ€™t
understand how your website is currently
performing.
Added these items to your website;
1. Google Analytics
2. Google Webmaster Tools
3. CrazyEgg (heat maps & scroll maps)
4. Event Tracking (measure clicks)
Webinar: Design tools for beginners
6Updating your website? What to be Mindful Of Before Starting
2 of 3 ways to
prepare for a new
website
Create a content sitemap
Content sitemaps help you organize and
understand the content and depth of your website.
With it you can;
1. Establish the navigation structure
2. Map content goals & calls to action
3. Understand size of site (# of pages/sections)
4. Establish your feature set
7Updating your website? What to be Mindful Of Before Starting
3 of 3 ways to
prepare for a new
website
Establish a budget
Setting a realistic budget starts with having an idea of
what you want the website to do.
Think about;
1. The design
2. The content
3. The functionality
Donโ€™t forget to seek multiple
design proposals!
8Updating your website? What to be Mindful Of Before Starting
Measuring if a new website will help
maximize your SEO potential
9Updating your website? What to be Mindful Of Before Starting
Poll Question
10Updating your website? What to be Mindful Of Before Starting
Online booking engine
Calls to actions (buttons/links)
Quick booking widgets
Individual unit calendars
Foundation of a SEO-friendly website (basic)
Basic features
SEO flexibility
Website tracking (Google Analytics)
Search engine friendly URLs
Meta data (title, description, keywords)
Responsive website design
Revenue tracking
Technical requirements
Google Speed Test (85+)
Sitemaps (HTML & XML)
Structured Data (schema)
Content management system
Secure website (Https vs. Http)
11Updating your website? What to be Mindful Of Before Starting
Foundation for an SEO-friendly website (advanced)
In todayโ€™s market most website offerings
include and/or support:
โ€ข Internet marketing
โ€ข Automated performance reporting
โ€ข Ongoing technology updates
โ€ข 3rd party flexibility
โ€ข Support
12Updating your website? What to be Mindful Of Before Starting
Whatโ€™s your potential ROI (over a year)?
Website?
Marketing?
Total
Organic Channel Revenue?
Overhead (20%)
Revenue
ROI
$ 5,000
$ 15,000
$ 20,000
$ 300,000
$ 60,000
$ 240,000
80.95%
13Updating your website? What to be Mindful Of Before Starting
Determining
which solution is
best for your
property.
14Updating your website? What to be Mindful Of Before Starting
Poll Question
15Updating your website? What to be Mindful Of Before Starting
What are your goals?
What results are you looking for?
Drive more direct bookings
Attract more mobile visitors
Reduce operational cost
Increase conversion rates
Manage your own website
Expand website with more pages
Increase visitor time on website
16Updating your website? What to be Mindful Of Before Starting
The three types of website solutions
17
Templated Website
Custom Website
D.I.Y. Website
Updating your website? What to be Mindful Of Before Starting
D.I.Y. websites provide an easy drag and drop
editor with some design considerations.
Advantages
โ€ข Low monthly cost
โ€ข No development time
โ€ข WYSIWYG editor
โ€ข Support
โ€ข Hosting included
โ€ข Financial backing
Do it yourself websites
Disadvantages
โ€ข Not industry specific
โ€ข Do not tailor to your individual needs
โ€ข Slow in addressing major changes
โ€ข Poor customer service
โ€ข Marketing limitations
18
Cost: $2,000 Annually
Updating your website? What to be Mindful Of Before Starting
Templated websites
Templated websites are pre-designed design
themes that include the basic functionality of a
lodging website.
Advantages
โ€ข Low monthly cost
โ€ข Multiple design options
โ€ข Technology updates
โ€ข Reduces development time
โ€ข Faster deployment
โ€ข Ongoing support
โ€ข Features included
โ€ข Hosting included
Disadvantages
โ€ข They all look the same
โ€ข Limitation of customization
โ€ข You may not own the content
โ€ข Slower to get updates for specific needs
19
Cost: $2,000 - $4,000 Annually
Updating your website? What to be Mindful Of Before Starting
Custom websites
Custom websites are developed from scratch
based off your specific brand and business
needs.
Advantages
โ€ข Unique design
โ€ข Personalized experience
โ€ข Emphasizes your brand
โ€ข Focus on specific business needs
โ€ข Professional agency
Disadvantages
โ€ข Higher cost
โ€ข Longer to deploy
โ€ข May not include hosting
20
Cost: $5,000 + onetime purchase
Updating your website? What to be Mindful Of Before Starting
Before you goโ€ฆ
21Updating your website? What to be Mindful Of Before Starting
New website checklist: Remember your goals
๏ฑ Is it designed by a lodging expert?
๏ฑ Is it built for conversions or looks?
๏ฑ How does it integrate with your booking
engine?
๏ฑ Is it search engine friendly?
๏ฑ Does it include website tracking?
๏ฑ Does it include multiple templates?
๏ฑ Can you manage your SEO?
๏ฑ What features does it come with?
๏ฑ Is support included?
๏ฑ Are you charged for additional pages?
๏ฑ How customizable is it?
๏ฑ Is it flexible?
22Updating your website? What to be Mindful Of Before Starting
Get your
guide
today!
click here
23Updating your website? What to be Mindful Of Before Starting
Contact information
Lyles Armour
Lyles.armour@rezstream.com
(720) 420-7783
Additional Resources
โ€ข Blog
โ€ข Webinars
โ€ข Resource Guides
โ€ข Business Evaluations
24Updating your website? What to be Mindful Of Before Starting
Is it Time to Switch to a
Cloud-based PMS?
Catch our next webinar Thursday, November 16, 2017
25
Sign up for future webinars at
www.rezstream.com/webinars
Updating your website? What to be Mindful Of Before Starting

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RezStream Webinar: Updating your website what to be mindful of before starting

  • 1. What to be mindful of before starting
  • 2. Table of contents ๏ƒ˜ Making the investment ๏ƒ˜ Measuring the SEO value ๏ƒ˜ Selecting a website solution 2Updating your website? What to be Mindful Of Before Starting Lyles Armour
  • 3. When is it time to make the investment in a new website? 3Updating your website? What to be Mindful Of Before Starting
  • 4. Poll Question 4Updating your website? What to be Mindful Of Before Starting
  • 5. Symptoms of an outdated website Poor SEO Metrics High bounce rates Low number of new sessions Low conversion rates Little traffic from the organic channel Poor SEO Implementation Missing meta data Missing header tags Domain errors Poor content Design Limitations Not mobile-friendly (responsive) Old design layout /outdated imagery Poor of calls to action Lack of an online booking engine Business Challenges Low number of direct bookings Paying high commission fees Branding changes (remodel, colors) New markets (millennials, business, weddings) 5Updating your website? What to be Mindful Of Before Starting
  • 6. 1 of 3 ways to prepare for a new website Implement website tracking tools Itโ€™s difficult to make changes if you donโ€™t understand how your website is currently performing. Added these items to your website; 1. Google Analytics 2. Google Webmaster Tools 3. CrazyEgg (heat maps & scroll maps) 4. Event Tracking (measure clicks) Webinar: Design tools for beginners 6Updating your website? What to be Mindful Of Before Starting
  • 7. 2 of 3 ways to prepare for a new website Create a content sitemap Content sitemaps help you organize and understand the content and depth of your website. With it you can; 1. Establish the navigation structure 2. Map content goals & calls to action 3. Understand size of site (# of pages/sections) 4. Establish your feature set 7Updating your website? What to be Mindful Of Before Starting
  • 8. 3 of 3 ways to prepare for a new website Establish a budget Setting a realistic budget starts with having an idea of what you want the website to do. Think about; 1. The design 2. The content 3. The functionality Donโ€™t forget to seek multiple design proposals! 8Updating your website? What to be Mindful Of Before Starting
  • 9. Measuring if a new website will help maximize your SEO potential 9Updating your website? What to be Mindful Of Before Starting
  • 10. Poll Question 10Updating your website? What to be Mindful Of Before Starting
  • 11. Online booking engine Calls to actions (buttons/links) Quick booking widgets Individual unit calendars Foundation of a SEO-friendly website (basic) Basic features SEO flexibility Website tracking (Google Analytics) Search engine friendly URLs Meta data (title, description, keywords) Responsive website design Revenue tracking Technical requirements Google Speed Test (85+) Sitemaps (HTML & XML) Structured Data (schema) Content management system Secure website (Https vs. Http) 11Updating your website? What to be Mindful Of Before Starting
  • 12. Foundation for an SEO-friendly website (advanced) In todayโ€™s market most website offerings include and/or support: โ€ข Internet marketing โ€ข Automated performance reporting โ€ข Ongoing technology updates โ€ข 3rd party flexibility โ€ข Support 12Updating your website? What to be Mindful Of Before Starting
  • 13. Whatโ€™s your potential ROI (over a year)? Website? Marketing? Total Organic Channel Revenue? Overhead (20%) Revenue ROI $ 5,000 $ 15,000 $ 20,000 $ 300,000 $ 60,000 $ 240,000 80.95% 13Updating your website? What to be Mindful Of Before Starting
  • 14. Determining which solution is best for your property. 14Updating your website? What to be Mindful Of Before Starting
  • 15. Poll Question 15Updating your website? What to be Mindful Of Before Starting
  • 16. What are your goals? What results are you looking for? Drive more direct bookings Attract more mobile visitors Reduce operational cost Increase conversion rates Manage your own website Expand website with more pages Increase visitor time on website 16Updating your website? What to be Mindful Of Before Starting
  • 17. The three types of website solutions 17 Templated Website Custom Website D.I.Y. Website Updating your website? What to be Mindful Of Before Starting
  • 18. D.I.Y. websites provide an easy drag and drop editor with some design considerations. Advantages โ€ข Low monthly cost โ€ข No development time โ€ข WYSIWYG editor โ€ข Support โ€ข Hosting included โ€ข Financial backing Do it yourself websites Disadvantages โ€ข Not industry specific โ€ข Do not tailor to your individual needs โ€ข Slow in addressing major changes โ€ข Poor customer service โ€ข Marketing limitations 18 Cost: $2,000 Annually Updating your website? What to be Mindful Of Before Starting
  • 19. Templated websites Templated websites are pre-designed design themes that include the basic functionality of a lodging website. Advantages โ€ข Low monthly cost โ€ข Multiple design options โ€ข Technology updates โ€ข Reduces development time โ€ข Faster deployment โ€ข Ongoing support โ€ข Features included โ€ข Hosting included Disadvantages โ€ข They all look the same โ€ข Limitation of customization โ€ข You may not own the content โ€ข Slower to get updates for specific needs 19 Cost: $2,000 - $4,000 Annually Updating your website? What to be Mindful Of Before Starting
  • 20. Custom websites Custom websites are developed from scratch based off your specific brand and business needs. Advantages โ€ข Unique design โ€ข Personalized experience โ€ข Emphasizes your brand โ€ข Focus on specific business needs โ€ข Professional agency Disadvantages โ€ข Higher cost โ€ข Longer to deploy โ€ข May not include hosting 20 Cost: $5,000 + onetime purchase Updating your website? What to be Mindful Of Before Starting
  • 21. Before you goโ€ฆ 21Updating your website? What to be Mindful Of Before Starting
  • 22. New website checklist: Remember your goals ๏ฑ Is it designed by a lodging expert? ๏ฑ Is it built for conversions or looks? ๏ฑ How does it integrate with your booking engine? ๏ฑ Is it search engine friendly? ๏ฑ Does it include website tracking? ๏ฑ Does it include multiple templates? ๏ฑ Can you manage your SEO? ๏ฑ What features does it come with? ๏ฑ Is support included? ๏ฑ Are you charged for additional pages? ๏ฑ How customizable is it? ๏ฑ Is it flexible? 22Updating your website? What to be Mindful Of Before Starting
  • 23. Get your guide today! click here 23Updating your website? What to be Mindful Of Before Starting
  • 24. Contact information Lyles Armour Lyles.armour@rezstream.com (720) 420-7783 Additional Resources โ€ข Blog โ€ข Webinars โ€ข Resource Guides โ€ข Business Evaluations 24Updating your website? What to be Mindful Of Before Starting
  • 25. Is it Time to Switch to a Cloud-based PMS? Catch our next webinar Thursday, November 16, 2017 25 Sign up for future webinars at www.rezstream.com/webinars Updating your website? What to be Mindful Of Before Starting

Editor's Notes

  1. Are you thinking about buying a new website? Yes - I want to own it! Yes - Renting it sounds good! No - Not in my budget. No - My current website works just fine.
  2. Poor SEO Metrics High bounce rates (should be below 40%) Low number of new sessions / NEW VISITORS (should be between 60-70%) Low conversion rates (should be 1.5% and above) Low organic traffic (should be 60% and above) Poor SEO Implementation Missing meta data (title, description, keywords) Missing header tags (H1, H2s, etcโ€ฆ) Domain errors (404, duplicate content, errors, broken links, plug-ins, flash) Poor content (low # of pages, quality of content, missing detail pages [rooms, specials, activities]) Design Limitations Not mobile-friendly (responsive) ๏ƒ  60%+ search on mobile device Old design layout /outdated imagery ๏ƒ  table based, fixed width, flash, small images Poor of calls to action ๏ƒ  not focusing on driving results bookings/forms submissions Lack of an online booking engine Business Challenges Low number of direct bookings Paying high commission fees ๏ƒ  %per bookings, PMS vendor charging additional fees, lack of an online booking engine Branding changes ๏ƒ  remodel, new logo, added additional units, opened a winery New markets ๏ƒ  millennials, business, weddings
  3. Added these items to your website; Google Analytics ๏ƒ  Visitor and revenue tracking Google Webmaster Tools ๏ƒ  Site errors, duplicate content, keyword assistance CrazyEgg ๏ƒ  eat maps & scroll maps, see what visitors are clicking on Event Tracking ๏ƒ  measure clicks, maybe people are getting to the pages the convert to the most bookings (RFP forms, rates pages, event calendar, etcโ€ฆ)
  4. Think about; The design ๏ƒ  How will it establish trust? The content ๏ƒ  How does it represent my brand? The functionality ๏ƒ  How does it drive more revenue? Donโ€™t forget to seek multiple design proposals! Let them fight for your business, show you they understand your needs and that theyโ€™ll be there when you need help. TEAM
  5. When was the last time your website was Search Engine Optimized? Never. Years ago... Begging of the year. Within the last 6 months.
  6. Internet marketing One-time Automated On-going Automated performance reporting Google Analytics Account team (monthly, quarterly, yearly) Ongoing technology updates AMP Speed/ Performance Https Features 3rd party integrations Opt-In Monster Abandonment Widgets Online changes Support Account managers (marketing effort) Webmaster (changes on your behalf) Support (software & booking engine)
  7. Website cost? ๏ƒ  Includes, website, hosting maintenance, security, images Marketing cost? ๏ƒ  SEO, PPC, remarketing, blogging, social media, print Organic Channel Revenue ๏ƒ  Our marketing clients see on average $300k from this channel per year Overhead (20%) Income ROI
  8. Whatโ€™s your ideal annual budget for a new website? Less than $2,000. $2,000 - $4,000. $5,000 and up.
  9. Templated Themes Low monthly cost Reduces development time Faster deployment Multiple design options (themes/layouts) Feature updates Ongoing support Advantages include Reduce development cost Design already taken into consideration Faster deployment Multiple options (themes/layouts)
  10. Templated Themes Low monthly cost Reduces development time Faster deployment Multiple design options (themes/layouts) Feature updates Ongoing support Advantages include Reduce development cost Design already taken into consideration Faster deployment Multiple options (themes/layouts)