1. CURRICULUM VITAE 2015 REITUMETSE MOTHIBE
(1)Motivation
I am an enthusiastic, dedicated and versatile young woman with an outstanding academic
background and excellent attitude to work. I am highly motivated, reliable with experience of
working well with people and the willingness to learn new things. I have a few years’ experience in
Sale and Marketing, Telemarketing, Customer services, Call Centre, Administration, Reception, Share
dealing, Research and Data Capturing. I am currently looking to start a career and would appreciate
the opportunity to join an esteemed and reputable company.
My career aspirations are to find a stimulating and challenging position which builds on my
university skills and knowledge, as well as professional experience. I am an ambitious individual
who wants to learn and develop under the guidance of those who are at the top of their field
and then use those skills to become an expert myself.
(2) PERSONAL INFORMATION
Name: Reitumetse
Surname: Mothibe
ID Number: 8808201353081
Date of Birth: 20th
August 1988
Gender: Female
Cell Number: 0791828692
Email: rtmothibe@gmail.com
Languages: Sesotho and English
Marital Status: Single
Criminal Record: None
Address: 3178 Njongwe Street, Orlando East, Soweto 1804
(3)ACADEMIC QUALIFICATION
(a) 2001-2005 > Matriculated (Mabathoana High School)
Matric
(b) 2006-2007 > Diploma in Sales and Marketing (London Centre of Marketing)

2. CURRICULUM VITAE 2015 REITUMETSE MOTHIBE
Subjects
 Fundamentals of Selling
 Fundamentals of Marketing
 Business Communications
 Fundamentals of Customer Care
 Effective Management Techniques
 Managing Business Operations
 Financial and Information Management
 Promotional Practice Management
(c) 2008-2011 > National Diploma in Marketing (Tshwane University of Technology)
Subjects First Year Second Year Third Year
 Marketing 1 Marketing 2 Marketing 3
 Economics Consumer Behaviour Sales Management 3
 Accounting for Marketers Law for Marketers Marketing Research 3
 Personal Selling Quantitative Techniques 1 Advertising and Sales
 English A-Level End User Computing
(d) 2013-2014 > B Tech Marketing Management (Tshwane University of Technology)
Subjects
 Marketing 4
 Advance Marketing Finance
 Marketing Research
 Quantitative Techniques 2 (Statistics 2)
(4) ACHIEVEMENTS
2006- Awarded Certificate of Honour for Successful implementation of Basketball based life skills
programme by UNICEF.
2008- Awarded Certificate for the Top Junior Leadership programme by Tshwane University of
Technology.
(5) KEY COMPETENCIES AND PERSONAL SKILLS
Quick and accurate keyboard skills.
Able to work on tasks individually or as part of a group.
Problem solving.
Able to focus on accuracy and attention to detail whilst under pressure and against deadlines.

3. CURRICULUM VITAE 2015 REITUMETSE MOTHIBE
Proficient in MS Word, MS Power Point, MS Outlook and MS Excel.
Ability to deal professionally and firmly with customers, including people older than myself.
People skills.
Excellent telephonic etiquette
(6) Special training
Customer Service: Received training and took tests on TCF (Treating the Customer Fairly) in
compliance with the Financial Services Board (FSB) for financial and non-financial services
providers.
Sales training: Received training on selling techniques for improved sales effectiveness, how
to approach a customer, the selling process according to the service or product offered and
how to retain a customer by keeping them 100% satisfied.
Administration: Received training on how to capture information on the different Microsoft
Office Software (MS Word, Ms Excel, Ms PowerPoint and Ms Outlook) on the company’s
database. Filing, Managing and distributing information within the office. Accurately
answering incoming calls, taking memos and maintaining files.
Customer Relationship: As part of my sales training, I also received training on how to build
relationships with customer and how to keep and maintain these relationships. Keeping the
customer satisfied by offering extraordinary customer service at all times, communicating
with the customer regularly and treating them like king.
(7) CAREEER HISTORY (PART TIME)
(a) Name of Company: Singular Systems
Position held: Share Dealer
Type of employment: Permanent (Current Employer)
Employment duration: November 18th
2013 – up- to –date
Report to: Dineo Seshabela (Supervisor)
Telephone number: 011 321 5400
 Share dealer
 Data capturing
 Inbound call centre
 Admin

4. CURRICULUM VITAE 2015 REITUMETSE MOTHIBE
Assisting investors to buy and sell shares without offering specific investment advice. This involves
registering new investors on our trading platform; verifying existing investors; loading trade
instructions received by investors telephonically; and ensuring that FICA (Financial Intelligence
Centre Act) and sometimes BEE (Black Economic Empowerment) requirements are being adhered to
before investors enter into transactions.
My Role and Responsibilities
• Answering inbound calls from investors to take sale orders and buy bids;
• Assisting investors and prospective investors by answering inquiries and questions with
confidence, handling complaints, troubleshooting problems and providing information;
• Assisting walk-in investors and prospective investors with document submission, trade instructions
and requests for information;
• Accurately updating investor information;
• Arranging for the dispatch of forms, information, etc. to investors and other interested parties;
• Following up on requests from investors which involve clerical duties like faxing, emailing, posting,
and filling;
• Taking an interest and staying informed about share market trends;
• Collecting, verifying and uploading new investor applications (FICA);
• Following up with investor regarding outstanding documentation;
• Identifying and escalating priority issues; and
• Following up customer calls where necessary
(b) Name of Company: Proban Financial Administration and Management
Position held: Telemarketer
Type of employment: Contract based
Employment duration: February 10th
2013 to November 15th
20
Reported to: Yugan Mbatha (Supervisor)
Telephone Number: 011 293 6900
 Telesales/Telemarketing
 Fund Administration
 Receptionist
My Role and Responsibilities

5. CURRICULUM VITAE 2015 REITUMETSE MOTHIBE
 Did outbound calls to prospective clients to inform them about the company’s services and
capture the prospect’s details on the company data base.
 Set up face-to-face meetings with the client to further explain the benefits of the product
and services offered.
 Did reception duties and administration.
 Captured the client’s information for further Sales and Marketing activities.
 Answered inbound calls related to solving customer complains, attended to enquiries both
telephonically and by email.
(c) Name of Company: Impact Research International
Position held: Telephonic Interviewer
Type of employment: Part-Time
Employment duration: March 1st
2012 to 31st
January 2013
Reported to: Charlene Flaval (Project Manager)
Telephone Number: 012 998 5461
 Administration
 Data capturing
 Research and Development
 Telephonic interviewing
My Roles and Responsibilities
 Called on participants of the specific study to collect the necessary information needed for
the project over the phone.
 Captured the details on the company’s data base for further contacting for the different
stages of the research study.
 Conducted field research accounting to the research study.
 Received training on different research projects.
(d) Name of Company: Navigator
Position held: Promoter
Type of employment: Part-Time
Employment duration: April 1st
2011 – December 18th
2011

6. CURRICULUM VITAE 2015 REITUMETSE MOTHIBE
Reported to: Arishna Naidoo
 Field promoter
 Events promoter
My Role and Responsibilities
 Did promotional activations on different products according to the client’s specifications.
 Conducted these promotions at different locations and events.
 Interacted with current and potential customers regarding marketing the products and
making them aware of the product uses and benefits.
(e) Name of Company: Statistics South Africa
Position held: Field Researcher / Worker for Census 2011
Type of employment: Part-Time
Employment duration: August 1st
to October 31st
2011)
Reported to: Ashnat Mathebula (Supervisor)
My Roles and Responsibilities
 Field research for census South Africa 2011 in Pretoria
 Did field work on collecting basic population and housing statistics required for social and
economic development, policy interventions, their implementation and evaluation.
 Trained on Planning, Pre-enumeration, Enumeration, Processing and Editing of information.
(f) Name of Company: LG Promotions
Position held: Trainee Manager
Type of employment: Contract based
Employment duration: February 1st
to December 20th
2010
Reported to: Leandre Greyser (Manager and Owner)
Telephone number: 012 755 9646
 Sales and Marketing
 In-store promotions

7. CURRICULUM VITAE 2015 REITUMETSE MOTHIBE
 Trainee manager
My Role and Responsibilities
 Conducted Sales and Marketing in-store activations for different clients the company has.
 Promoting and demonstration of products and or services the client offers.
 Worked on reaching sales targets on a daily basis.
 Conducted regular product training as there are different products I worked on.
 Provided training to new stuff and reported daily to the manager.
 Received training on people management, reaching sales targets and customer interaction
and behaviour.
(g) Name of Company: Absolute Fitness
Position held: Telemarketer
Type of employment: Contract based
Employment duration: March 1st
2009 to January 15th
2010
Reported to: Geoffrey Schoeman (Supervisor)
 Telesales
 Canvassing
 Customer care
 Contract upgrading
My Role and Responsibilities
 Calling on Sales leads provided by the company to market the gym and sell the services
offered by the gym.
 Canvass for new customers to join the gym on a regular basis.
 Assisted with customer services, answering of inbound calls regarding enquiries and
upgrading of gym contracts.
 Conducted after sales services for new and current gym members.
 Captured member’s information on the company’s database for promotional purposes.
(h) Name of Company: Verimark
Position held: Flexi-Sales Representative
Type of employment: Contract based / Part-time

8. CURRICULUM VITAE 2015 REITUMETSE MOTHIBE
Employment duration: April 1st
to December 19th
2008
Reported to: Isaac Monareng
Telephone number: 011 699 8000
My Role and Responsibilities
 In-store promotions and demonstrations:
Demonstrating how products are used and how the work.
 Interacting daily with customers’ in-store and displaying marketing materials according to
the client’s specification.
 Personal selling:
Selling the product to potential and interested customer to reach sales targets and sending
weekly reports to manager.
(8) Microsoft Office Software
MS Word - Expert
Ms Excel – Intermediate
MS PowerPoint – Intermediate
MS Outlook – Intermediate