1. Mr. Ali Ababneh
UAE, Dubai
Phone: +971 – 56 – 6507098
Email: Ali.ababneh1@hotmail.com
Personal Information:
Name: Ali Bssam Al Ali
Date of Birth: 28th October 1989
Gender: Male
Nationality: Jordanian
Social status: Single
Personal Profile:
I am a hardworking, honest individual. I am a good timekeeper, always
willing to learn new skills. I am friendly, helpful and polite, have a good
sense of humor. I am able to work independently in busy environments
and also within a team setting. I am outgoing and tactful, and able to
listen effectively when solving problems.
I have a good experience as an Economist, Customer Service, Sales
and Marketing.
Now looking for a suitable position with a reputable, and exciting
Employer.
Education:
2013 - Yarmouk University Irbid - Jordan
Bachelor's degree in: Economic - Faculty of Economics
• Strong knowledge of econometrics, macroeconomics, monetary economics,
international finance and global economy dynamics.
• Strong analytical and quantitative capabilities.
• Knowledge of economic theory, mathematics and statistics, and quantitative
methods.
• Strong business and client orientation.
• Solid time-management and follow-through skills.
• Sound knowledge of economic and econometric methods.
• Knowledge of economic development, state and national labor
market/economic trends.

2. Mr. Ali Ababneh
UAE, Dubai
Phone: +971 – 56 – 6507098
Email: Ali.ababneh1@hotmail.com
• Excellent ability to use graphs, charts and tables to aid in the presentation of
labor market/economic trends.
Career history:
June 2014 – till now
Working in Emirates NBD in Dubai in sales as a Sales Executive -
Personal Loan/Credit
DUTIES AND RESPONSIBILITIES:
o Achieve assigned sales targets in order to contribute to the sales volumes /
revenues. Develop new markets and customers within the assigned territory
to enhance sales volumes/ revenues
o Increase sales acquisition in retail banking.
Unique contribution of job holder is to achieve given targets and provide new
and existing customers high standards of customer service.
o Provide professional and expert advice on products & services to customers
and business leads to other units to ensure that business opportunities are
realized.
o Proactively contact customers in portfolio in order to capture higher share of
wallet by cross-selling products and marketing new products and services.
o Accountable for regular monitoring of client satisfaction and service quality
levels by ensuring that client expectations are consistently met and
exceeded.
Skills/Qualifications:
- Experience in Banking / Retail Sales, International / GCC and UAE
- Selling & Marketing Skills
- Basic Knowledge of operating systems
- Selling & Marketing Skills
- Having good inter/intra Personal Skills
- Acceptable & Good Team Player
- Self-Motivated / Hardworking / Focused & Enthusiastic
#Jan 2013 – Jun 2014
Working in Roads and Transport Authority in Dubai in customer service -
call center department.
“Licensing department“
DUTIES AND RESPONSIBILITIES:
o Determines requirements by working with customers.

3. Mr. Ali Ababneh
UAE, Dubai
Phone: +971 – 56 – 6507098
Email: Ali.ababneh1@hotmail.com
o Answers inquiries by clarifying desired information; researching,
locating, and providing information.
o Interacting with customers over the phone.
o Analyzing customer transactions, correcting records, and adjusting
errors.
o Resolving customer issues and complaints.
o Assisting with administrative duties.
o Performing other duties as required or assigned.
o Dealing with complex queries and problems.
o Provide technical support and advice to customers.
o Following up with customers as to the status of their orders.
o Able to deal with frequent changes in the work environment.
o Willing to work additional hours if required.
o Available for weekends and evening work.
o An ability to organize and present information for a varied audience.
o Flexible with regards to working location.
Skills/Qualifications:
#
Februar
y 2012 -
August
2012
Worked at ALMADINAH ALMONAWRA for general trade “Jordan”
Sales.
DUTIES AND RESPONSIBILITIES:
o Listening to customer requirements and presenting appropriately to
make a sale.
o Maintaining and developing relationships with existing customers in
person and via telephone calls and emails.
o Cold calling to arrange meetings with potential customers to prospect
for new business.
o Responding to incoming email and phone enquiries.
o Acting as a contact between a company and its existing and potential
markets.
o Negotiating the terms of an agreement and closing sales.
o Gathering market and customer information.
o Representing their company at trade exhibitions, events and
demonstrations.
o Negotiating on price, costs, delivery and specifications with buyers and
managers.
o Challenging any objections with a view to getting the customer to buy.
-Customer Focus
-Phone Skills-Customer Service
-Listening-Attention to Detail
-Data Entry Skills-Professionalism
-Informing skills-Multi-tasking

4. Mr. Ali Ababneh
UAE, Dubai
Phone: +971 – 56 – 6507098
Email: Ali.ababneh1@hotmail.com
o Advising on forthcoming product developments and discussing special
promotions.
o Creating detailed proposal documents, often as part of a formal bidding
process which is largely dictated by the prospective customer.
o Liaising with suppliers to check the progress of existing orders.
o Checking the quantities of goods on display and in stock.
o Recording sales and order information and sending copies to the sales
office, or entering figures into a computer system.
o Reviewing your own sales performance, aiming to meet or exceed
targets.
Skills/Qualifications:
-Customer Service
-Prospecting Skills
-Meeting Sales Goals-Negotiation
-Territory Management-Self-Confidence
-Product Knowledge-Client Relationships
-Motivation for Sales
2008–2011
Worked in ALAWA'El office currency and stock market “Jordan”
Economist and marketing .
o Research, collect and compile information
o Maintain and update quantitative and qualitative economic, financial, or
statistical databases
o Process, consolidate, and transform data sets within and between
databases using statistical and/or econometric techniques
o Evaluate economic, financial or statistical relationships in databases
o Analyze economic time series data
o Design systems to facilitate interfaces or to transfer data between
external and in-house databases
Skills/Qualifications:
-Think and act quickly
-Adaptable and focused.
-Strong analytical
-Communication and interpersonal skills
Courses:

5. Mr. Ali Ababneh
UAE, Dubai
Phone: +971 – 56 – 6507098
Email: Ali.ababneh1@hotmail.com
-Risk management course in Emirates Institute For Banking And
Financial Studies.
Computer Knowledge:
-Microsoft word 2003, 2007,2010
-Microsoft PowerPoint 2003, 2007,2010
-Microsoft Excel 2003, 2007,2010
-Good browser on the internet.
Languages:
-Arabic - Mother Language
-English - Reading, Writing and speaking
Job Related Skills:
-Typing (English and Arabic(
-Different administrative work
-Different computer programs
Other Skills:
Driving License
Hobbies:
Culture, Architecture, Reading, Sport
Reference:
Will be pleased to provide upon request.

6. Mr. Ali Ababneh
UAE, Dubai
Phone: +971 – 56 – 6507098
Email: Ali.ababneh1@hotmail.com
-Risk management course in Emirates Institute For Banking And
Financial Studies.
Computer Knowledge:
-Microsoft word 2003, 2007,2010
-Microsoft PowerPoint 2003, 2007,2010
-Microsoft Excel 2003, 2007,2010
-Good browser on the internet.
Languages:
-Arabic - Mother Language
-English - Reading, Writing and speaking
Job Related Skills:
-Typing (English and Arabic(
-Different administrative work
-Different computer programs
Other Skills:
Driving License
Hobbies:
Culture, Architecture, Reading, Sport
Reference:
Will be pleased to provide upon request.