1. Ravi Mankar E-mail :- mankarravi11@gmai.com
Hospitality Professional/ Supervisor Contact :- 9923905704/9822909168
Pune , Maharashtra
Objective:-
To work with good team of professionals where I can improve my proficiency and
skill and aspire for success of the team and the organization with high motivation,
dynamic and integrity.
Education Qualification:-
 H.S.C. exam passed from Maharashtra Board
 S.S.C. exam passed from Maharashtra Board
Work Experience:-
 Four year experience in The Honeybee Resorts as a Front Office Manager .
 2 Year experience in Hotel Swastik Inn, as a Housekeeping Room Attendant.
 2 year experience in Hotel Laxmi Residency as a Housekeeping Supervisor.
 Work Details:-
 Front Office & Reservation Clerk
 Honeybee Resorts Lonavla
 Duties included, check-in and checkout of guests and hotel VIPs, compiling daily reports,
guest accounting, handling any guest issues and general supervision. Also performed duties
as night auditor, room controller.
 Housekeeping Supervisor
 Hotel Laxmi Residency Lonavla.
 Responsibilities:
• Supervising room attendant
• Checking guests rooms cleanliness standard
• Briefing to room attendant / Training new attendant
• Maintaining housekeeping records
• Reporting the guest complaints to the manager
 Room Attendant
 Hotel Swastik Inn Lonavla.

2.  Responsibilities:
• Cleaning the rooms and public area
• Laundry/ houseman. Maintaining the housekeeping standards
• Reporting to the executive housekeeper
Computer knowledge :-
 COMPUTER BASIC
 Reservation & database software - OPERA, PMS, MARSHA, , Guest Ware Point of Sale
software - Micros MS Office - Word, Excel, PowerPoint,
Additional Details:-
KEY SKILLS AND COMPETENCIES
• Ensuring high levels of attention to detail and professionalism.
• Smart in appearance as well as professionally confident, polite and welcoming at all times.
• Have exceptional customer and service standards.
• Passionate about customer care and offering a first class service to guests.
• Aware of all relevant Security, Health and Safety issues.
• Attention for detail and a passion for continuous personal improvement.
• Possess strong organizational skills with a keen eye for detail.
Languages Known : - English, Hindi, Marathi
Experienced in Front Office and all Housekeeping operations