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RAUL SEINO
1140 PACIFIC STREET, BROOKLYN, NEW YORK 11216
917-319-2481 raul.seino@yahoo.com
PROFILE
Bi Lingual Information Technology Support Specialist/Copy Expert who is a Critical-thinker, energetic,
insightful, results-driven IT professional with over 18 years experience who excels at providing
comprehensive systems analysis with hands-on experience leading all stages of system development efforts,
including requirements for definition, testing, support, upgrading and hardware repair such as
Research and Development, Voice over IP (VoIP), IP Routing/Switching, Data Integrity/Disaster
Recovery, Technical Specifications Development, VLAN Implementation and Q-Tagging. Also
knowledge of Vista, Mac OS, Ethernet, Norton Firewall and Ghost, McAfee/Norton Virus
Protection Utilities
PROFESSIONAL EXPERIENCE
Freelance/Self Employed Brooklyn, NY
Maintenance/Computer Repair 9/13 - Present
 Maintained my assigned area’s are clean by mopping, dusting, and carpet shampoo
 Cleaned bathrooms, windows, blinds, desk tops and cabinets
 Emptied trash cans and recycled as needed
 Fix and repair computers proficient in windows XP and vista, Lap Top, MAC PC’s where my specialty
is knowing how to upgrade PC’s
Prince Print Shop New York, NY
Copy Expert 6/10-8/13
 Deliver the copy promised to customer by ensuring the accurate processing of orders
 Monitor copy & prints center operations; Completed mass copies of documents, bound books and
created presentation formats
 Responded and resolved customer requests and concerns and repaired computer hardware
 Ensured and inviting environment for the customers by maintaining a neat and clean Copy and Print
Center
 Cleaned office by wiping off desks and shelves, sweeping and mopping floors, cleaning glass partitions,
desks and windows as well as emptied trash cans and cleaned debris outside of office
Brooklyn Warehouse Brooklyn, NY
Computer Repair 10/07-5/10
 Installed and configured computer hardware, software, systems, networks, printers and scanners
 Planned and undertook scheduled maintenance upgrades
 Talked to clients and computer users to determine the nature of problems
 Investigated, diagnosed, solved computer software and hardware faults and repaired equipment
 Obtained replacement or specialist components, fixtures or fittings
 Managed stocks of equipment, consumables and other supplies
Education
Mercy College Westchester, NY
Bachelors Degree 1986