1. C h r i s t o p h e r L . P h i l l i p s
(501) 291-3798 9 Tall Pine Cove
clphillips01@gmail.com Little Rock, AR 72204
N e t w o r k E n g i n e e r
Extremely organized, clever, and trustworthy IT Professional has more than 18 years of combined
experience in teaching as well as providing IT support. Reliable candidate is currently looking for
a challenging role as a Network Engineer, ideally with a dynamic or progressive industry leader.
Exceptional communication and interpersonal skills make the candidate successful in seamlessly
working with customers, students, staff, or other professionals in various areas across different job
levels. Dedicated professional demonstrates key abilities in task management, troubleshooting,
analysis, critical thinking, planning, communication, organization, training, and problem solving.
Effectively contributes towards organizational attainment, thrives in demanding environments,
professionally deals with increased challenges and responsibilities, and excels under pressure.
Proficient in Network Administration Efficient in Organization & Multitasking
Adept in Troubleshooting & Analysis Task & Detail-Oriented Team Builder
Skillful Communicator & Scheduler Resourceful & Creative Problem Solver
P r o f e s s i o n a l E x p e r i e n c e
Pulaski Technical College Jan 2012 – Present
Adjunct Instructor
Provided a quality learning experience for Computer Concept students on a semester basis;
monitored student progress through various academic channels.
Ensured compliance to college policies and procedures, and documented all academic
processes; motivated the students to excel in their academics.
Assumed responsibility for managing an online grading system; developed class syllabus and
guaranteed adherence to department and college standards.
Planned and created lectures, discussions, and assignments; assessed grades for students
based on class performance, assignments, and examinations.
Little Rock School District Sept 2008 – Present
Server Specialist (Nov 2008 – Present)
Network Specialist (Sept 2008 – Nov 2008)
Provided network support from the switch level, troubleshooting connectivity issues for local
and remote networks (LAN/WAN); generated required reports.
Handled the design, administration, and troubleshooting of wireless infrastructure, as well as
the administration of the VMware virtual desktop infrastructure.
Assumed responsibility for communicating with and providing PC support to over 800 users
on a mixed network of Windows NT 4.0 to Windows Server 2003.
Worked closely with clients for the purpose of resolving hardware and software application
issues, as well as maintaining a high level of client satisfaction.
Electronic Data Systems Mar 1999 – Sept 2008
Hardware Planning Analyst
Integral IT platform team member providing network support/administration for 300+ users on
a mixed network of Windows NT 4.0 to Windows Server 2003 and UNIX.
2. Performed daily back-ups, user accounts/permissions maintenance, file/print/terminal server
and workstation performance monitoring, repair, and configuration.
Analyzed and troubleshot connectivity issues for local and remote networks (LAN/WAN);
maintained technical communications through helpdesk operations.
Obtained information on limitations and capabilities of existing system and capabilities
required for data processing projects as well as projected work load.
O t h e r W o r k E x p e r i e n c e
State of Arkansas, DF&A Oct 1998 – Feb 1999
PC Support Specialist
E d u c a t i o n & T e c h n i c a l S k i l l s
Pulaski Technical College, North Little Rock, AR, 2016
Cisco Networking Academy
University of Arkansas at Little Rock, Little Rock, AR, 1998
Bachelor of Science in Computer Engineering Technology
VMware vSphere/ESXi VMware vCenter VMware View/Horizon Cisco Catalyst
Switches Cisco IOS Cisco Wireless LAN Controllers VPN Windows Server
TCP/IP, DNS, DHCP Active Directory Patch Management Anti-virus, Anti-spam
Professional Certifications and Licenses: Cisco Certified Network Associate (CCNA)
Training: VMware® Horizon View: Install, Configure, Manage v5.2 (Sept
2014 – Oct 2014) VMware vSphere 5.0 Ultimate Bootcamp (Dec 2012)
Other Information: Nvidia Case Study
(http://www.nvidia.com/object/enterprise-virtualization-case-study-littlerock.html)
References Gladly Provided Upon Request