1. Randolph F. Staggs Jr.
76 Sherman Avenue #9 (475) 355-6293
New Haven, CT 06511 randystaggs609@outlook.com
PROFILE
Computer Network Management/IT graduate with experience and education as an extern in the
IT field, this is including computer (hardware and software) diagnostic skills, installations, and
data backup.
RELEVANT EXPERIENCE
City Of New Haven/IT Department, New Haven, CT June 2015 – August 2015
Computer Network Management (Externship)
 Worked with end-users
 Set up and installed PC’s
 Removed printers on older PC’s
 Provided support for PC helpdesk
 Executed configurations
 Added workstations to existing networks and installed printers
 Provided customer service
EDUCATION
Branford Hall Career Institute, Branford, CT August 2015
Computer Network Management
Computer Support Technology
Microsoft Word/Excel
Desktop Operating Systems
Managing Network Systems
Fundamentals of Networking
Supporting Workstation Systems
Supporting Network Operating Systems
Managing Network Operating Systems
Network Security
Ethical Hacking
Microsoft Outlook/Access
OTHEREXPERIENCE
Einstein Bagel Brothers, Ellicott City, MD 2013 - 2014
Customer Service/Food Prep
 Provided exceptional customer service to the guests
 Ensured food quality and safety
 Ensured restaurant’s cleanliness
 Prepared food and beverages
 Took guests orders and closed bills
Giant Food Store, Ellicott City, MD 2013 – 2014
Overnight Stock
 Distributed merchandise to assigned aisles
 Stocked 1000+ pieces per night
 Accounted for inventory
 Unloaded incoming food and merchandise