1. JEFFREY D. TRIPP
9250 Boe Rd
Irvington, AL 36544
jefft9025@gmail.com
251-709-8144
OBJECTIVE
A+ Certified, motivated and organized recent graduate of the Network Technology program with excellent
communication skills, a positive customer centered attitude looking for an entry level position in a setting
where I can use my skills and education to learn and grow in the networking field
EDUCATION
Virginia College, Mobile, Alabama Graduation: December 2015
Network Technician Diploma
President's List and Deans List's List Award Recipient
CREDENTIALS
Operating Systems
 Windows XP, Vista,7, 8, 10
 Experience in installation and Configuration of Windows 2000 / 2003 / 2008 / 2012 Servers
Hardware
 Dell, HP, Toshiba, Sony, etc.
 Install, Configure, and troubleshoot PC's, Wireless routers, AP's
 Enable Disable USB Adapters
 Install Video Cards / Sound Cards
 Diagnose and Resolve unique, nonrecurring problems associated with application software and
operating system: determine the source of problems and classify their level, priority, and nature
 Create Alternative methods of completing tasks, correcting user errors and system
inconsistencies to improve the desktop team function
Software
 Microsoft Office Suite 2007 , 2010, 2013
Networking
 Knowledge and Understanding of networking technologies, protocols and IP addressing
including maintenance and troubleshooting LAN and WAN connectivity using TCP/IP Tools
 Port Enabling / Disabling
 Configure, deploy, maintain, troubleshoot and support workstations, laptops, printers and mobile
devices
 Document procedures, standards, best practices, configurations, settings, installation sequences
and back-out instructions
Security
 Planning and Implementation of Groups of users for security purposes.
 Implementing Group Policy to manage User Environments
CERTIFICATES
 Comptia A+ Certified
 Comptia Security+ Certified - (Pending
 Comptia Networking+ Certified - (Pending)
EXPERIENCE
Alorica, Saraland, AL Jan 2014 - Mar 2014
Customer Service Representative for Verizon Call Center
Target, Mobile, AL Oct 2013 - Dec 2013
Seasonal Help / Customer service
Walmart, Cleveland, TN Jul 2012 - Jun 2013
Courtesy Associate / Customer Service / Cart Collector
REFERENCES AVAILIBLE UPON REQUEST