1. Ramon Ang Matanguihan
Mailing Address: 469 Dimayuga St., MataasnaKahoy, Batangas
Contact Numbers: 09178039465/ (043) 756-0073
Email Address: ramonmatanguihan@yahoo.com
Work Experience:
September 2014 – Present 2014 The Hershey Company – Order to Cash Supervisor – AEMEA and Russia
Exports
• Manage the end to end process of order to cash for the entire Exports Market
• Standardize processes across all regions
• Team with the business heads across the organization to create measures and
identify strategies and priorities for the entire exports business
• Work closely with the heads of other supply chain pillars to deliver results and savings
to the business
August 2014 – September 2014 The Hershey Company – Sr. Order/Sourcing Management Team Leader –
AEMEA and Russia
• Ensure all KPIs and SLAs of the two functions are met
• Lead a team of 8 people in their daily operations and performance
• Improve performance scores for the entire region
March 2013 – August 2014 The Hershey Company – Sr. Order/Sourcing Management Associate – Team
Lead
• Ensure all KPIs and SLAs of the two functions are handled are met
• Lead a team of 4 people in their daily operations and performance
• Oversee all projects & improvement initiatives of the team locally and internationally
• Establish good relationship with all internal and external stake holders
January 2012 – March 2013 The Hershey Company - Sourcing Management Associate II – Team Lead
• Align and document the processes and responsibilities of the new role.
• Measure and Ensure that SLAs and KPIs of the team are met
• Establish good working relationship with suppliers and co-manufacturers
• Drive Process Improvements for the team
January 2011 – January 2012 The Hershey Company - Logistics Officer I – Middle East – US Exports
• Ensure availability of goods for all export orders – from different sourcing locations
• Coordinate with all stakeholders on the schedule and availability of shipments
• Coordinate with the source and customer on all export requirements
• Align all financial targets with the sales team
July 2010 – January 2011 The Hershey Company - Logistics Officer I - Hershey Singapore
• Ensure availability of raw material by scheduling and coordinating procurement with
the co-manufacturers and demand planners
• Coordinate and plan with co-manufacturers on production and shipping schedules

2. • Coordinate with sales and finance team to align financial targets and delivery
schedules
• Enter and process all orders in SAP
June 2009 – July 2010 Hewlett Packard, Asia Pacific LTD - SAP Technology Consultant 1
• Provides technical and functional support to users for SAP Finance Module
Previous Projects:
February 2013 – March 2013 The Hershey Company – EMEA Whitespace Project – DUBAI, UAE
• Establish concrete Logistics and customer service processes and alignments in
opening new markets within EMEA region
• Create support structures and policies for all White Space Markets in EMEA
• Establish Improvements on the current processes to ensure smooth expansion of
EMEA Region
November – December 2011 The Hershey Company - Exports Lead Transition – SHANGHAI, CHINA
• Assume the role of the Exports Lead in China for 1 month
• Drive process improvements in the operations in China
• Align and document the processes between China and Manila
• Provide training with the team in Manila and China
June – July 2011 The Hershey Company - Service Delivery Satisfaction Survey – MANILA, PH
• Establish a process to conduct the Customer satisfaction survey within AEMEA
• Summarize and report the results to the management
March 2011 – April 2011 The Hershey Company - Middle East Process Review and Alignment – DUBAI,
UAE
• Pinpoint control and improvement areas in the process and align with the ME team
• Align the processes with Middle East team and Manila Team
• Provide training to the ME Team on the end to end process for logistics
November – December 2010 The Hershey Company (ROHQ) - Stock Transfer SPOC – DAVAO, PHILIPPINES
• Act as the SPOC for the Transfer of warehouse stocks
• Ensure proper Financial Records in SAP for the stock transfer
• Supervise actual transfer of stocks
January 2010 – June 2010 Hewlett Packard, AP - Release to Production Mgr – Asia Chemicals Project
• Act as Consultant for ITIL Processes for the Project Team
• Ensure proper Training and Handover to Support team

3. August 2009 – February 2010 Hewlett Packard AP - Project Head – HP AMG Offsite and Fundraising Project
• Lead regular meetings within the team and with the HP Leadership Team
• Assign deliverables and schedule targets for the team
Educational Background:
2013 – present University of Saint Benilde
Currently Taking - Baccalaureate Diploma Course – Supply Chain and Logistics
2004-2009 University of the Philippines Los Baños
Bachelor of Science in Industrial Engineering
Consistent Dean’s Lister
College/Organizational Experience:
2
nd
Sem 2005-2006 Gamer’s Guild – Los Baños, Philippines
Vice President
2
nd
Sem 2006-2007 Students’ Association of Table Tennis Enthusiasts – Los Baños (STATE-LB)
Activities/Tournament Organizer (ATO)
2
nd
Sem 2007-2008 Students’ Association of Table Tennis Enthusiasts – Los Baños (STATE-LB)
Memebers’ Committee Head
Summer 2008 K&K Molding, Inc.
On-the-job trainee
2
nd
Sem 2008-2009 Students’ Association of Table Tennis Enthusiasts – Los Baños (STATE-LB)
President
Accomplishments/Certifications:
December 2013 Philippines Annual Recognition
Top Tier Performance Award
June 2012 AEMEA Annual Operations Meeting – Shanghai China
Operations Excellence Awardee
March 2010 Hewlett Packard Asia Pacific - GDPC’s finest Award
GDPC’s finest - For turning red scores to green scores for 8 consecutive
months
January 2010 Information Technology Infrastructure Library Version3
ITIL V3 Foundations Certified – Score 100%
April 2009 Industrial Engineering, UPLB
Top Graduate
February 2009 21
st
Philippine Institute of Industrial Engineers National Quiz Contest
Third Place
February 2008 20
th
Philippine Institute of Industrial Engineers National Quiz Contest
Fourth Place
Affiliations:
2005-present Member - Philippine Institute of Industrial Engineers (PIIE)

4. 2005-present Member - University of the Philippines LB Industrial Engineering Students’ Org
Seminars/Trainings Attended:Seminars/Trainings Attended:
• Project Management with SDLC Course by Phoenix One – June 16 – 20, 2014, Makati City, Manila
• Level 3 – Advanced Excel Training – June 14, 2014, Makati City, Manila
• 2014 Hershey GSS Leadership Strategic Planning – Jan 17 – 18, 2014 Shercon, Mataasnakahoy,
Batangas
• 7 Habits of Highly Effective People – April 22-25, 2013 Mandarin Hotel, Makati
• Customer Service as a Vital Part of Supply Chain - February 12-14, 2013, St. Benilde University, Taft
• 2013 Hershey GSS Leadership Strategic Planning – Feb 21 – 22, 2013 Tagaytay Highlands
• 3
rd
Six Sigma and Process Improvement Conference; Aug 9-10, 2012, Intercontinental Hotel Manila
• Customer Service Excellence as a Habit, July 27, 2012, Intercontinental Hotel Manila
• Import and Export Process – PISM, May 16-18, 2012, 6750 Office Tower Building
• Leadership Master Class training, April 18-20, 2012; New World Hotel, Manila
• 2012 Hershey GSS Manila Strategic Planning, February 16-19, 2012; Microtel, P. Princesa, Palawan
• Customer Service in Supply Chain Management, October 21, 2011; 6750 Building, Makati
• Change Leadership, June 9-10, 2011; 6750 Building, Makati
• Information Technology Infrastructure Library Version3, January 20-22, 2010; 88 Corporate Center
• 1
st
AVON Business Week, May 11-15 2009; Vivere Hotel, Alabang
• 6
th
PIIE National Student Congress, February 2009; Holy Angel University, Pampanga
• 5
th
PIIE National Student Congress, February 2008; UP Los Baños
• WIWAG Business Week, Summer 2007; UP Los Baños
• IEshikawa: Know the Bones Seminar, August 2007; UP Diliman
• IEshikawa: Know the Bones Seminar, August 2006; UP Diliman